What is the Burton return policy?
What is the burton.com return policy? Any unused product can be returned within 30 days, and you can generally expect a full refund to your credit card within 7 to 14 days of the return being received, inspected, and processed.
Does Burton take returns?
In-Store Returns Merchandise can be returned in any Burton Flagship Store or Burton Outlet Store with a receipt. Merchandise must be in brand new condition with all tags on. Returns will be returned at the same price as originally purchased and tender given back the same way as originally purchased.
Are returns free with Burton?
Returns are FREE using the returns portal. Please use a trackable service and keep your proof of postage receipt until after your refund is processed. You've got 28 days to send something back to us from the day you receive it.
How do I return something to Burton online?
You can use the returns portal below to start a return for your online purchase. Please note, you will need your order number, which can be found in your order confirmation email, and the email address used to place the online order.
Can you return a snowboard?
Burton's definition of "used" gear: Any item that has had its tags removed and/or shows signs of use for its intended purpose in the wild is considered used. If your item is new and in unused condition, it may be eligible for return.
Where is Burton Snowboards headquarters?
Burlington, VTBurton Snowboards / Headquarters
Who does Burton use for shipping?
UPSWe ship via UPS in the US and Canada. Please note that UPS fulfills with SurePost (your local postal service) in remote locations and when an order does not have to be signed for.
How long does a refund take Olivia Burton?
Kindly allow 14 working days from the day our warehouse received your item for the funds to appear in your account. This is often much quicker however please allow this time. Any online purchase made between 11/16/2021 and 12/24/2021 will be accepted for a full refund until 01/30/2022.
Is Burton online only?
Sir Philip Green acquired the Arcadia Group in 2002, and it became the sole owner of Burton....Burton (retailer)Trade nameBurtonFounded1903FounderSir Montague Maurice BurtonFateConverted into an online storeSuccessorwww.burton.co.uk9 more rows
Does boohoo refund postage?
We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. You can cancel your contract here. If you decide to keep one of the items, you need to pay for delivery.
How long does it take to get a refund from Dorothy Perkins?
A typical refund will take up to 21 days, that's 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued.
How do I return something to backcountry?
Returning An Item Is Easy!Repackage your gear.Contact a Gearhead and get an RMA number (Return Merchandise Authorization)—or generate one yourself in Order History.Tape your RMA (or prepaid label—see instructions below) to your box and drop it off at your UPS store. Start A Return.
How do I return clothes to next?
How do I return?Login into 'My Account', then select “Arrange a return” from the menu to book a collection.Attach the returns label to the outside of the parcel. ... Make sure the items are packed securely, with the remainder of the despatch note inside of your parcel.More items...
How do I contact Burtons?
Questions, comments or requests regarding these terms and conditions or our Products should be addressed to customerservices@burton.co.uk. If you have any complaints these should be addressed in writing to Burton by email to customerservices@burton.co.uk or by post, Burton, PO Box 553, BURNLEY, BB11 9GD.
How do I return something to backcountry?
Returning An Item Is Easy!Repackage your gear.Contact a Gearhead and get an RMA number (Return Merchandise Authorization)—or generate one yourself in Order History.Tape your RMA (or prepaid label—see instructions below) to your box and drop it off at your UPS store. Start A Return.
Can I cancel my Burton order?
Can I cancel or edit my order? As soon as you place your order, we're on it – we know you need it fast! Unfortunately this means we will be unable to make any changes as it's already being processed at the warehouse (literally within seconds!). You'll need to place another order or return any unwanted items.
How long does it take to get a refund from Burton?
Any unused item can be returned within 30 days. You can expect a full refund to your credit card 7 to 14 days of our receiving your return. It may take up to 30 days to be visible on your credit card statement. A $6.50 shipping charge will be collected if you use the UPS shipping label Burton offers in the portal.
Can you return Burton merchandise?
Merchandise can be returned in any Burton store with a receipt. Merchandise must be in new condition with tags on (not worn or used, wet or damaged). Returns will be returned at the same price as originally purchased and tender given back the same way as orginally purchased.
How long does it take to return a balloon?
Returns must be made within 30 days of date of purchase. Misused or abused products are not subject to return. Balloons that have been punctured or cut will not be accepted. Damaged and/or defective products are replaced or credited at the discretion of the Customer Care Department.
Can you return seasonal merchandise?
Seasonal merchandise is not subject to return. If you did not receive merchandise you ordered or received incorrect merchandise, please contact us within 48 hours of receipt. Your satisfaction is important.
Our returns policy
If you are a customer in the European Economic Area (EEA), you get 28 calendar days to cancel your order because you have changed your mind. This cancellation period starts from the day you have received all of the items in your order.
Faulty goods
We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please head over to our Contact Us section.
Cancelling a contract under the consumer contracts regulations
If you’re a customer in the EEA, you get 28 days to cancel your contract with us. This four week period starts from the day after you receive your order (or from the day after you receive the last item of your order).
How to return an item & how much does it cost?
Returns are FREE using the returns portal. Please use a trackable service and keep your proof of postage receipt until after your refund is processed. You've got 28 days to send something back to us from the day you receive it. If you’ve received an item that’s not in perfect condition please head over to our Contact Us section so we can get this fixed for you. No packaging, no problem! Just pop your items in something non see-through, sealable & waterproof.
Can I have an exchange instead of a refund?
Unfortunately we don't offer an exchange facility. Simply return your item (s) and reorder for a replacement. Your refund will be processed once we've received your unwanted items.
Extended Returns
Our extended returns period applies to items purchased from 4 November to the end of December which can be returned until 31 January 2022. As always, we offer a range of FREE and easy ways to return your items.
