Simply follow the guidelines below:
- Returns are eligible for a full refund if returned within 30 days with a receipt. ...
- To ensure your item is covered by our free return policy, returns must be initiated within 14 days of the ship date. ...
- Unfortunately, we cannot exchange, replace or credit gourmet, monogrammed or personalized items.
- We recognize that returns are important to our customers. ...
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What is the Chanel return policy?
You can return an unused Chanel product within 14 days of purchase, if bought from a store. In case of an online purchase, you have a month's time to return the item bought.
How do I contact Chanel?
(800) 550-0005Chanel / Customer service
Can I cancel a Chanel order?
HOW DO I CANCEL MY CHANEL E-SHOP ORDER? Regretfully, we are unable to modify or cancel your Chanel E-SHOP order once placed.
How can I get free Chanel samples?
Receive 2 complimentary samples with every fragrance, makeup and skincare purchase on chanel.com. Choose from a selection at checkout.
Are Chanel repairs free?
Free-of-charge repair policy applies to: Purses that are less than 1 year old (for all items purchased until April 2021). Purses that are less than 5 years old (for all items purchased since April 2021).
Is Chanel a good brand?
The fashion brand–Chanel, is easily recognized by everyone all over the world. In last year report, Chanel was labeled as the most popular luxury brand in China. Also, it kept being ranked as one of the top luxury brands in Forbes.
How do you politely cancel an order?
State that you need to cancel an order and offer a reasonable explanation. Provide sufficient information for the reader to identify your original order. Adjust any payment arrangements. Express apologies and appreciation, as appropriate.
How long does Chanel take to deliver?
We offer complimentary 3-5 business days shipping for all orders. We cannot ship to international addresses. Please call us at 02-106-8268 or email at e-shop-th@chanel.com if you have any questions. WHERE DOES CHANEL E-SHOP DELIVER?
Can you buy from Chanel website?
You're out of luck if you want to buy a brand new genuine Chanel product online. Chanel does not allow customers to order products on the internet. A brand new Chanel product can only be obtained from a Chanel shop in order to ensure exclusivity and quality.
Where are the headquarters of Chanel?
London, United KingdomChanel / Headquarters
Does Chanel give free perfume samples?
Companies such as Chanel and Calvin Klein have tons of free perfume samples ready to ship. If you're a perfume lover, you'll be delighted to know that these companies regularly ship free samples to customers. By simply asking the company for samples, you can get loads of perfume shipped straight to your door!
Can you call Chanel to check stock?
Call Chanel to check stock If you are having issues finding the stock you want, you just need to do a bit of internet research to figure out what the code is for that style, and then you can actually call Chanel's phone number listed on their website to find out which store has what stock.