Why are Canon products returned?
How to get an RMA number for Canon?
Where to find RMA number on Canon?
Can you return items from Build Your Bundle?
Can I return my Canon printer?
The Canon Online Store will accept, for return or exchange, defective or unopened merchandise purchased at the Canon Online Store, subject to the exceptions and timeframe for returns listed below: All merchandise returned to the Canon Online Store must be in the original packaging with all original items (such as ...
Can I return a printer after using it?
Technology and business machines, such as computers, laptops, digital cameras, printers and tablets, may be returned within 14 days of the date of receipt.
How long is the warranty on a Canon printer?
Along with your Canon products' one year limited warranty, CarePAK PRO options for one or two years coverage enables you to cover your Canon product with up to three full years of service and support from the date your Canon product is purchased.
How do I return my Canon printer to warranty?
Refer to the Product's Limited Warranty Terms at www.usa.canon.com/support for complete details. Call Canon USA's Contact center using this toll-free number to initiate the exchange process: 1-800-OK-CANON.
Can I return Canon printer to Walmart?
Walmart Printer Return Policy Windows Standard purchases such as Laser and Inkjet Printers can be returned within 15 days of purchase, while a 3D printer takes 30 days after purchase.
Can I return an opened printer to Best Buy?
Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return.
Do Canon printers come with a warranty?
All professional products sold via Canon USA authorized resellers are covered by a comprehensive product warranty. These warranties provide support should an unexpected problem occur due to a manufacturer's defect.
What is the Canon warranty?
The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one (1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days from the date of original purchase for refurbished Products.
How can I check my Canon warranty?
Carry-in Warranty : Carry-in Warranty service requires that the Product(s) be brought to the MSC/Canon Collection Centre . The Customer needs to carry the product(s) to the nearest MSC/ Canon Collection Centre at its own cost. For further details contact CIPL Call Centre at 1860 180 3366 and 1800 208 3366.
What is Canon instant exchange?
NOTE THAT BY USING THE INSTANTEXCHANGE SERVICE OPTION, YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. THE COVERED PRODUCT THAT YOU SEND TO CANON BECOMES THE PROPERTY OF CANON AND WILL NOT BE RETURNED TO YOU.
How do I reset my Canon printer?
Here's how to complete the factory reset:Step 1: Select “Setup” on your Canon printer. Then, navigate to the “Device settings” via the arrow keys and press “OK”.Step 2: Next, navigate to the “Reset settings” and press “OK”. Look for the “Reset” option and select “OK”.Step 3: Select “Yes”.
Does Canon charge for technical support?
Canon USA will not charge for phone support during the warranty period for your Canon product. After your product's warranty period has expired, Canon may charge up to $20 for phone support. If you are being charged more than $20, it is not official Canon USA phone support.
Can you return a printer to Amazon after using it?
You can return consumer electronics and computers to Amazon within 30 days of purchase. If the reason for the return is a defective product, incorrect description, or wrong item sent, you will not have to pay the return shipping fees.
Can I return an HP printer?
Return refunds may be subject to a restocking fee of up to 15% of the purchase price, plus any applicable sales tax, unless the product is defective or the return is a result of an HP.com error.
Can I return a printer to Office Depot?
Technology and consumer electronic products may only be exchanged or returned for a full refund with the Original Receipt and in like new condition, in their original packaging, with UPC code, within 14 days of purchase.
What is Costco return policy on printers?
With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.
Recycling Program | Canon Online Store
Canon is committed to the world community and the belief that we are building a better world for future generations. We want to work with our customers to ensure appropriate recycling of certain Canon consumer products to help improve the environment and our local communities.
Canon U.S.A., Inc. | Product Recycling & Disposal Information
Please see below for information on recycling and disposal of your Canon product: Canon Consumer Products Recycling Program For information on Canon's consumer product recycling program, please visit the Canon eStore.; Battery Recycling/Disposal
Canon Ink Cartridge Recycling | Recycle Canon Ink Cartridges for Cash
Ink Cartridge Recycling - Recycle Ink Cartridges for Cash and Fundraise for your school or charity. Online Recycling Trade-in Program. Sell your Empty Ink Cartridges
Ink Cartridge Recycling - How to Recycle Ink Cartridges For Cash!
InkRecycling.org helps you get paid for your old ink cartridges with just a few quick steps! The entire return procedure takes less than 15 minutes from start-to-finish: locate which model numbers are in need of returning; fill out how many units total before being returned.
How to contact Canon?
Contact Canon at 1-800-OK-CANON or via e-mail at cleane arth@cits.canon.com if your Canon equipment type is not listed on the pull down menu. Please tell us "your model name", "your machine model name" and "your machine's serial number"
Can you return more than one Canon product?
Please return more than one acceptable Canon Brand item per shipping label to help conserve resources, reduce energy use and shipping costs.
Can Canon accept recycling?
Upon the effective date of termination of the Program, Canon will not accept Eligible Products for recycling under the Program. If User sends Canon an Eligible Product under this Program after the effective date of termination, User will reimburse Canon for all costs Canon incurs in shipping User's product to Canon, and/or returning User's Product to User within five (5) days of receipt of Canon's invoice for such costs.
Can you return Canon toner?
Subject to these Program Terms, User can return those Canon toner cartridges/bottles and waste toner containers eligible under the Program as set forth on the Site (the "Eligible Products") to Canon for recycling purposes. If User sends Canon a product under this Program that is not an Eligible Product, User will reimburse Canon for all costs Canon incurs in shipping User's product to Canon, and/or returning User's Product to User within five (5) days of receipt of Canon's invoice for such costs.
Why are Canon products sent back?
Doing E-Commerce With Canon Items are sent back to Canon for many reasons, such as overstock balancing, miscellaneous returns from retailers, suspected misoperation, and a little bit of damage to the package. Items that are reconditioned have to pass an extensive quality insurance inspection prior to being packaged for the last time and being sent out. Proper function and cosmetic inspections are done by skilled Canon technicians so that every reconditioned item meets operational specifications and stringent cosmetic standards that they have created. Look through the Canon's online store of reconditioned items by clicking on the Refurbished Products link in the Special Offers area of the Canon Online Store homepage. Order Support Check Order Status and Tracking To look at your order status and order details, click the Order Status link and put in your order number, last name, and the billing zip code. If you have a Canon account, you can log into your Canon account to review the date and time that the order was made, order number and status, and total charges for orders made within the past two years. By choosing an order number, you may look at what you ordered and the tracking numbers for the products that have been sent to you. The tracking number links directly to the shipping/tracking information on the Fed Ex website. Emails About Your Order After an order has been submitted, they communicate by email to keep their customers up to date on what is going on with their orders. Customers get updates at the email address that they used to make a Canon account or to place the order. Communication about the order could include, but it is not limited to:
How to use a promotional offer?
To use a promotional offer that needs a promotional code, find your promotion code in the email or pamphlet. Find the item that goes with the promotion and put it in your shopping cart. On the shopping cart page, put in the promotion code in the box on the left side of the page and click "Submit.".
Does Walmart stand behind Canon?
Walmart won't stand behind it & told me to call CANON. Canon's website is down for maintenance & phone lines say the are not being answered because of the tropical storm. I can't believe a Global Co. Can't answer the phone for a few days from another Canon location. I'm sure they have many.
Why are Canon products returned?
Products are returned to Canon for a variety of reasons, including overstock balancing, miscellaneous returns from retailers, suspected mis-operation, and minor damage to the box. Products that are refurbished must pass a comprehensive quality assurance inspection before final packaging and shipment. Rigorous function and cosmetic inspections are ...
How to get an RMA number for Canon?
To receive an RMA number for returns or exchanges, call the Canon Online Store toll-free at 1-800-385-2155, from 9:00am - 9:00pm ET, Monday through Saturday, excluding holidays.
Where to find RMA number on Canon?
The RMA number must be clearly written on the outside of the shipping package. We recommend that you ship the merchandise you are returning via FedEx, UPS or other delivery service that provides tracking information and insurance, since the Canon Online Store will not be responsible for returns that are lost or damaged in transit.
Can you return items from Build Your Bundle?
If you wish to return an item from a customized set of items from Build Your Bundle, all bundle items must be returned together.