Full Answer
What is the warranty on a canyon bike?
However, if issues should arise, you have a 6-year limited warranty on our frames, Canyon-engineered components, and forks for racing bikes, triathlon bikes and commuter bikes. Register your warranty request by clicking the button below. Upload a photo of your receipt.
How do I return my bike or accessories?
Because we want you to be 100% satisfied with your purchase, you can return unused bikes and accessories within 30 days of receipt. To initiate your return, log in via your MyAccount or go to the order tracking area. Go to your order history and click on the order you wish to return.
How do I claim a crash replacement for a non-Canyon part?
For the Crash Replacement of a non-Canyon part we will yield to the original manufacturer's Crash Replacement Policies. In order to claim the Crash Replacement Service, please contact our service hotline by phone or email. In this video we show you the simple and correct way to pack your road bike into the Bike Guard.
How do I make a return to my order?
To initiate your return, log in via your MyAccount or go to the order tracking area. Go to your order history and click on the order you wish to return. In the Order Tracking area, please enter your order number and your e-mail address. Now click on the return button and fill in all fields on the following page.
Can you return a Canyon bike?
We encourage you to assemble, fit, and use your new bike in order to ensure that your new Canyon exceeds your expectations. Original owners may return their bike for a full refund at any point during the first 30 days of ownership provided the bike is returned in like-new condition.
Are Canyon bikes good value?
Canyon bikes are regarded as some of the best value options on the market, offering higher end components than most brands at each price point, largely made possible thanks to the German brand's direct sales model.
Who is Canyon bikes owned by?
Groupe Bruxelles LambertGroupe Bruxelles Lambert (GBL) has acquired a majority stake in Canyon Bicycles GmbH. The deal will see Canyon founder Roman Arnold retain a 40% stake in the company, reinvest a substantial amount of the proceeds of the sale and remain in the company as chairperson of the advisory board.
Is Canyon a German brand?
Canyon Bicycles GmbH (abbr.: Canyon) is a German manufacturer of road bikes, mountain bikes, hybrid bikes, triathlon bikes and e-bikes based in Koblenz, Germany.
Which is better trek or Canyon?
Trek vs Canyon Bikes Conclusion Trek offers lighter and more agile bikes, while Canyon's bikes are more comfort-oriented. If you're looking for a race-oriented bike, Trek is probably the better choice. However, if you're just looking for a bike to ride around town or on trails, Canyon might be the better option.
Is Canyon owned by giant?
Giant makes Canyon. A fact. Source: The biggest importer of Giant in S/E Asia get to walk inside a Giant factory and see racks of Canyon Aeroad frame fresh out of molds ready to be painted.
Are Canyon bikes made in China?
Canyon frames are produced in Asia, where the company says it has a team that carries out a "quality-management test." Once the frames are shipped to Koblenz, Canyon carries out a second quality test. Each bike has three barcodes, with two on the frame and one on the fork.
Where do Canyon Bikes ship from?
Chino, CaliforniaCanyon bicycles will be shipped out of the brand's Chino, California-based warehouse while the company's new U.S. headquarters will operate out of Carlsbad, California.
Where are canyon road bikes made?
Canyon's German-engineered frames are produced in Taiwan and bikes are assembled as stock in Koblenz, Germany, where the company is based. Bypassing the wholesaler and retailer, Canyon claims to offer consumers high-quality at better prices than competitors.
Is Canyon bikes owned by Trek?
Canyon bikes has been acquired by a Belgian investor, as the company tries to continue its rapid growth. The German bike brand now has a new majority shareholder in the form of Groupe Bruxelles Lambert (GBL), a Belgian holding company that also holds shares in clothing brands Adidas and Burberry.
Who is the CEO of Canyon bikes?
Roman Arnold (2002–)Canyon Bicycles / CEO
Is canyon an American?
The word canyon is Spanish in origin (cañón, pronounced [kaˈɲon]), with the same meaning. The word canyon is generally used in North America, while the words gorge and ravine (French in origin) are used in Europe and Oceania, though gorge and ravine are also used in some parts of North America.
Are Canyon bikes made in China?
Canyon frames are produced in Asia, where the company says it has a team that carries out a "quality-management test." Once the frames are shipped to Koblenz, Canyon carries out a second quality test. Each bike has three barcodes, with two on the frame and one on the fork.
Are Canyon bikes made in Germany?
Canyon Bikes Designing Canyon MTBs and road bikes are designed and built in Germany.
Where are Canyon road bikes made?
Canyon's German-engineered frames are produced in Taiwan and bikes are assembled as stock in Koblenz, Germany, where the company is based. Bypassing the wholesaler and retailer, Canyon claims to offer consumers high-quality at better prices than competitors.
What is the best bike brand?
The Top 10 Best Bike Brands in the WorldMerida.Trek.Specialized.Cannondale.Kona.Scott.Santa Cruz.Marin.More items...