Return Policy
- 30 Days. Return items within 30 days for a full refund. ...
- 31-90 Days. Returns made within 31-90 days of the original purchase will be refunded to a Paper Source Gift Card at the original price paid.
- Price Adjustments. ...
- Stop In Stores. ...
- Ship It. ...
Full Answer
What is Paper Source's Return Policy for sale items?
Paper Source will accept returns for merchandise in its original packaging, condition, and accompanied by the original order number within the time frames provided below. Sale merchandise, face masks and flat paper sheets, including fine paper and 26x19 or larger solid paper, are not returnable. Shipping charges are non-refundable.
How do I return an item to the paper store?
To return an item to your local The Paper Store, click here Find your local store. If you would prefer to mail your online order back to our Returns Center, please include your packing slip or a copy of your order confirmation with your return and mail it to our Returns Center.
What is the return policy for online returns?
Any refunds for items returned 46-60 days after purchase (online or in store), will be issued as a merchandise card for use in-store. Store Manager approval (or Customer Service for online returns) is required for returns made without a receipt. A merchandise credit for use in-store will be issued at the current selling price.
Can I return an item I purchased on sale?
Sale merchandise, face masks and flat paper sheets, including fine paper and 26x19 or larger solid paper, are not returnable. Shipping charges are non-refundable.
What is the best white paper?
Here are our white papers in order from the lightest/brightest white to the creamiest white (deepest color): 1 Pure White: the brightest white paper we carry 2 Eco-White: a standard white paper with 100% recycled content and 30% post-consumer waste 3 Superfine White: a very light cream paper 4 Superfine Soft White: a creamy paper, also referred to as ivory paper
What is the difference between cover weight paper and text weight paper?
Text weight paper is thinner and great for using in an inkjet printer for newsletters and letterhead. Cover weight paper is thicker, making it ideal for card making, scrapbooking and craft projects. Some printers can also accommodate cover weight paper.
What is Eco White?
Eco-White: a standard white paper with 100% recycled content and 30% post-consumer waste. Superfine White: a very light cream paper. Superfine Soft White: a creamy paper, also referred to as ivory paper.
Can you print a note card on a printer?
Yes. Many of our note cards and solid papers can go through a printer. In general, text weight paper is the easiest to on print at home, available in our 8.5" x 11" text weight paper. Cover weight paper (8.5" x 11" cover weight paper and most note cards) work with many, but not all printers.
Do you need a shipping folder for fine paper?
Upon check out you will have the option to add a flat cardboard shipping folder if you have purchased fine paper. This is a good idea to ensure your fine papers are well protected during transit. If you do not order a shipping folder, your papers will be gently rolled and included in your package.
Birthday Cards
Find unique, funny and cute cards to deliver birthday wishes. Shop Now
Easter Collection
Find treats, crafts and more for the most egg-cellent time of year! Shop Now
What is store manager approval?
Store Manager approval (or Customer Service for online returns) is required for returns made without a receipt. A merchandise credit for use in-store will be issued at the current selling price.
How long does it take to get a paper back from the paper store?
Most item (s) purchased at ThePaperStore.com may be returned within 45 days of purchase. Items returned 46 – 60 days after purchase may be returned only in stores for a store credit.
Can you use a packing slip to return a product?
Your packing slip may not be used in order to complete a return. Returned items must be in the manufacturer’s saleable, like-new condition with the original packaging materials (including the bar code/UPC label), accessories, and instructions.
Three Ways to Shop
Not all items on the website are available in stores so we have put together an assortment of products you can order online and pick up in store here. Simply select curbside/in-store pickup at checkout and choose the store where you want to pick up your items. You will receive an email when your items are ready. Start Shopping Now >
Hours for Curbside Pickup
Curbside is available during store open hours. Please check the Store Locator or call your store for their hours.
Turnaround Time
Most Curbside orders will be available next day for pick up. You will be contacted when your order is ready.
How Do I Contact My Store?
Easily search your store's availability, email address and phone number with our Store Locator.
Ordering Balloon Bouquets
Most stores with curbside pickup also have balloon services available. If you are looking for a special bouquet for your celebration, please visit our Balloon Spot page to learn more. You may also email or call your nearest store and they can provide you with options.
Postmates Delivery from My Store
We offer next-day, contactless delivery via Postmates. Just call or email your local store to pick out and pay for your items.
Returns Not Accepted Through Curbside
At this time, we’re not able to accept returns of in-store or online purchases through our contactless Curbside Pickup.
