Is CarMax a reputable company?
Is CarMax a reputable company? We spoke with a few buyers and sellers, and our general opinion is that yes CarMax is good. … The buyers liked the car buying experience because of the wide selection of vehicles, the fabulous customer service and the slightly more expensive, but easy, buying process.
Should I buy a car from CarMax?
Should You Buy a Car From CarMax? Car Shopping is not easy. Yet, CarMax seeks to make the car buying process simpler and less of a hassle. While their prices may not be the lowest, they provide access to a wide variety of used, but still new, vehicle options. It doesn’t hurt to use CarMax as a shopping tool and compare prices to other dealers in your area.
How reliable is CarMax?
CarMax guarantees that its cars have never been designated salvaged or flood-damaged, which are two hazards of buying from a private seller or a less reputable dealer. Their vehicles have that “new car” feel. The company thoroughly cleans and refurbishes its vehicles so they look good inside and out. The customer service is great: from ...
How to return a car to CarMax?
What If the Dealer Won’t Take the Car Back
- Refinance. When you purchase your car with a bank loan, you might have the option to refinance your loan to lower the rate. ...
- Sell the car. If you absolutely don’t want the vehicle, you might be able to sell the car in a “like-new” condition. ...
- Upgrade your options. ...
Is CarMax return policy legit?
In addition, CarMax has extended its 7-Day Money Back Guarantee to a 30-Day Money Back Guarantee. Now, customers have 30 days to decide if a vehicle is the right fit, allowing them to return the car for any reason for a full refund up to 1,500 miles.
Is it easy to return car to CarMax?
As long as the condition is consistent with when you purchased it and you've driven fewer than 1500 miles since your purchase, you can bring it back within 30 days and we'll help you complete your return. Any refunds due back are typically mailed within 2 weeks of your return date.
What is CarMax return policy?
30 days to change your mind We give you 30 days (up to 1500 miles) to decide if your car is the perfect fit for your life. If not, bring it back for a full refund. Learn more about our guarantees.
Can CarMax back out of an offer?
Yes. You'll need to provide loan information so CarMax can pay off the lender. If you owe more than your offer, you will need to cover the difference.
Does Carfax have a return policy?
If you are not satisfied, you have 30 days after the purchase to submit a claim. If you purchase 1 CARFAX, you will be refunded 100% of the purchase price. If you purchase 3 CARFAX, you will receive a 100% refund within the first 30 days, unless more than 1 credit has already been redeemed.
Is it good to buy cars from CarMax?
Some customers say CarMax is worth the extra cost due to the hassle-free experience, warranty options, and ability to let you test drive the car for a longer timeframe. CarMax sells mostly cars that were made within the past 10 years or so and you won't find many options under $15,000 to $16,000.
What is the Carfax Buyback guarantee?
The CARFAX Buyback Guarantee helps protect consumers from unknowingly buying a vehicle with a DMV-issued title brand, such as Salvage, Junk, Rebuilt, Fire, Flood, Hail, Lemon/Manufacturer Buyback, Not Actual Mileage, or Exceeds Mechanical Limits.
What does CarMax use for new car smell?
Original Factory Scent™ is a commercial grade odor counteractant that truly captures the factory new car smell. This product is used by individuals to remove the smell of smoke, pets, sweat, and other odors within the interior of vehicles. Original Factory Scent™ lasts for a couple months, just like a new car.
What is the difference between CarMax and Carvana?
The biggest difference between CarMax and Carvana is that CarMax has physical lots spread out across the country. That means that you can shop local inventory in person and even test drive cars. On the flip side, it also means CarMax has more overhead than Carvana, which could translate into higher prices.
How do I get out of an upside down car loan?
How to Get Out of an Upside-Down Car LoanCalculate Negative Equity. The first step is to know just how underwater your car loan is. ... Contact Your Lender. ... Continue Making Payments. ... Make as Many Payments as Possible. ... Refinancing an Upside-Down Loan. ... Selling Your Upside-Down Vehicle. ... Voluntary Surrender.
Does CarMax ever lower their prices?
In short, there is nothing you can really negotiate at CarMax. The whole appeal of the company is that it is a no-hassle car dealer. You know the price you are going to pay for a particular vehicle when you walk in the door.
Will CarMax hold a car with a deposit?
Unless you provided some form of consideration, such as a deposit, the 7 day hold is merely a courtesy and not a legally binding contract. In order to be a "contract" both sides have to give something of value.
Can I sell my car back to CarMax if I still owe money?
CarMax stores also accept cash and debit cards. If the amount you owe is less than $250, we will accept a personal check.
What is the Carfax Buyback Guarantee?
The CARFAX Buyback Guarantee helps protect consumers from unknowingly buying a vehicle with a DMV-issued title brand, such as Salvage, Junk, Rebuilt, Fire, Flood, Hail, Lemon/Manufacturer Buyback, Not Actual Mileage, or Exceeds Mechanical Limits.
Does CarMax buy cars with over 100 000 miles?
The answer, surprisingly, is yes. CarMax does buy vehicles with over 100,000 miles on them. Generally, they do not buy these vehicles for resale, they are usually auctioned off or sold for parts.
Will CarMax hold a car with a deposit?
Unless you provided some form of consideration, such as a deposit, the 7 day hold is merely a courtesy and not a legally binding contract. In order to be a "contract" both sides have to give something of value.
Why does Carmax use autocheck instead of carfax?
My friend tried to return a car to Carmax. Here’s why. They use autocheck purposely instead of carfax because autocheck doesn’t catch as many accidents. Carmax purposely buys cars with bad carfax reports but clean autocheck reports, because they can get them cheaper, and make more of a profit.
What happens if you owe $4000 on a car?
If you owe $4000 on the car and CarMax will give you $3000 for the car, then you will have to write CarMax a check for $1000 and sign the title of the car to them.
What happens if you sell a car to Carmax?
If you sold a vehicle to Carmax and want it back, that’s really up to them, as that sale is final when you sign the paperwork. If they do agree to return ownership to you, there may be a cost involved. Keep in mind that they will inspect the vehicle, and if you have damaged it, you’re most likely out of luck.
Does CarMax have a national inventory?
Now, to get away from the Whole Foods comparison and talk car buying, CarMax makes their entire national inventory available to you. If you want a specific make and model in a specific color with specific features and CarMax has it in inventory, they will ship it to you for a fee depending upon the distance.
Does Carmax pay Kelley Blue Book?
Carmax is a for-profit business and is not going to pay you the high-end of Kelley blue book in most cases. That's why they give you an offer that's good for seven days. That way you can try to sell your trade in yourself or sell it to Kelley blue book! You don't have to buy a car from Carmax to get the same offer.
Is Carmax a for profit company?
From my experience people are extremely delusional about the value of their trade-in and most of the complaints about Carmax occur in this area. Carmax is a for-profit business and is not going to pay you the high-end of Kelley blue book in most cases.
Does Carmax have an auto check?
As far as with the other writer said about Auto check. That's incorrect information. Carmax has a contract with Auto check because they tend to actually have more information then Carfax but sometimes it is different. We give all the information we know about the car to the customers.
How long does it take to get a full refund from CarMax?
If you wish to return your items in-store you can visit the nearby CarMax store within 7 days to get a full refund. Follow the below steps to return the car at your nearby store:
Does CarMax have a return policy?
CarMax follows a flexible return policy for its customers, if the car did not suit or you do not like it at all, you can visit your nearby CarMax store and return it for full refund.
How long does CarMax guarantee?
The 30-day money-back guarantee, offered as long as the car has 1,500 miles or less driven, provides peace of mind for weary car buyers. If you notice something that you didn’t catch during the 24-hour test drive or you simply change your mind, you can return it within 30 days to the same CarMax location. As far as this CarMax Love Your Car ...
Do CarMax want your car?
CarMax and other used car giants are always in need of fresh inventory…they want your car. They’d rather buy a car from you than a dealer auction where they don’t really know what they’re going to get. Let them know how much you can get from a private party and use that to drive up your trade-in value.
Does Cadillac have a 24 hour test drive?
However, nobody else in the used car world is offering a 24-hour test drive. CarMax stands alone in letting customers take the vehicle home and try it on for size.