What is your return policy?
- Mattresses. If you aren't completely happy with your Saatva mattress during your 365-night home trial, just give us a call at 1-877-672-2882.
- Bedding. Bedding products returned within 45 days of the delivery date will get a full refund to the original form of payment.
- Lineal Adjustable Base. ...
- Mattress Foundation & Bedroom Furniture. ...
Full Answer
How easy is it to return a Saatva mattress?
If you decide to return or exchange your mattress for another Saatva mattress during your home trial period, just give us a call and we'll come pick up the mattress and refund your money, less a $99 processing fee. All Saatva bedding come with a 45-night free returns policy.
How much does it cost to return a Saatva mattress?
a $99Return Policy Saatva keeps its return process simple. Within the 365-day trial period, Saatva will pick up your mattress and provide a full refund should you decide to return it. There is a $99 fee required for returns to cover the cost of transportation.
What happens to a returned Saatva mattress?
Details: Saatva will charge you a $99 transportation fee to pick up your discarded mattress and return it to their warehouse. There it will be inspected and either marked as a “sample” and donated to a local charity or offered to employees.
Does Saatva luxury firm sag?
The Saatva HD is a hybrid designed to accommodate heavier people, and it offers a firm feel and enhanced support that make is highly unlikely to sag.
Can you return a mattress if you don't like it?
Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back.
How do you pronounce Saatva?
0:180:51SAATVA - HOW TO PRONOUNCE IT!? - YouTubeYouTubeStart of suggested clipEnd of suggested clipThe word you see is sounds like sattva.MoreThe word you see is sounds like sattva.
What happens to returned Purple mattresses?
After selecting whether to dispose, recycle, or donate the mattress, Purple requires proof in the form of a donation or disposal receipt. Then, they will process your refund which will be posted to your account within 15 business days.
How do you return a mattress in a box?
1:196:57How To Return A Bed In A Box Mattress (FULL GUIDE) - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you're still unsatisfied with the bed that you just got you know you can just call the company upMoreIf you're still unsatisfied with the bed that you just got you know you can just call the company up and initiate the whole returns.
What does sleep number do with returned beds?
Once your authorized return has been completely received by us in a good and sanitary condition, we will reimburse the purchase price of the items being returned less any return shipping/delivery fees. Unauthorized returns will be destroyed with no refund or credit given.
What firmness of mattress do hotels use?
mediumFirst, hotel beds are most commonly either hybrid or innerspring mattresses that fall around a medium on the firmness scale to suit most people.
Does Amazon sell Saatva?
Saatva doesn't sell its mattresses on Amazon or any other third-party retailers. Instead, we sell our mattresses directly to you.
Should Saatva mattresses be rotated?
Myth: You should flip a mattress every few months to keep it in good condition. Most mattresses today are one-sided, meaning they are not designed to be flipped. You should, however, rotate your mattress regularly to distribute the wear—at Saatva, we recommend after the first six months, then once a year thereafter.
How much is Saatva military discount?
$225 offSaatva offers a military discount to active-duty service members and veterans. Get $225 off your order of $1,000 or more. This discount can't be combined with any other discounts.
How do I return Saatva pillows?
“Return your order within 45 days of the delivery date for a full refund to the original form of payment. We do not charge a restocking or penalty fee for used merchandise — but we humbly request that you wash your bedding before returning. To return, simply call 1-877-394-1075 or email info@saatva.com.
Can a Saatva mattress be used on an adjustable base?
Most Saatva mattresses can be paired with an adjustable base. The Saatva Classic 11.5" hybrid innerspring, Loom & Leaf memory foam, Zenhaven 100% natural latex, and Solaire precision adjustable air mattress are all compatible with adjustable bases, including our Lineal.
How long does Saatva take to deliver?
9-29 calendar daysFor mattresses and bases: Saatva mattress and base orders come with free white glove delivery and are usually delivered 9-29 calendar days from the day of your order. Within 36 hours of placing your order, you'll receive a text confirming the details.
How long is a Saatva mattress trial?
The Saatva in-home sleep trial period is 180 nights long, or roughly six months.
How many nights can you return a Leesa mattress?
The Leesa return policy states that you have 100 nights to return a Leesa Hybrid mattress or memory foam mattress for free, but returns can only be initiated after a 30-night break-in period. Returns are only free for customers who live in the continental United States. If you live in Alaska, Hawaii or another U.S. territory, you may be subject to transportation costs.
Can you return a Casper mattress?
With Casper, you get a 100-night sleep trial. During the trial, you can return the bed-in-a-box mattress for free. Casper’s policy includes a break-in period, so you’ll need to wait 30 days before initiating a return. Like Saatva, Casper has a customer service team that handles return processing. The company will send a representative to pick up your mattress for free, and then you’ll receive a full refund.
Is Tuft and Needle a Saatva?
Tuft & Needle mattresses come with a shorter sleep trial than the Saatva (100 nights). You can initiate a completely free return by contacting customer service, so there’s no transportation or pickup fee. Tuft & Needle sends third party companies to retrieve returned mattresses.
120-Night Sleep Trial
If you buy a mattress online, you can test it out for 120 nights with no commitment. To put this into perspective, most major manufacturers offer 90-night sleep trials whereas the Saatva return policy goes much further.
The Saatva Return Policy Process
The Saatva return policy deliberately ensures their return process is simple and user-friendly.
Which Saatva Mattress Is Best For You
The Saatva line contains 6 unique mattress models, each with a different firmness setting.
The Small Print in the Saatva Return Policy
Here are some ways in which the Saatva return policy won’t work for you:
Saatva: Quality Guarantee
Our Saatva mattress review shows that the company genuinely stands behind their product which they believe outperforms the competition. The elevated quality of their upscale bedding is matched by responsive customer care and an educational website.
Why Do Return Policies Differ?
The Saatva return policy has always been superior to the competition. Since bedding companies cannot resell used mattresses, they take a financial hit when customers return mattresses. Offering a limited sleep trial is one of the only ways companies can give inspire confidence in online consumers unable to physically test a mattress.
What Happens to My Saatva Mattress?
With 50,000 mattresses dumped into landfills daily day, and many only lightly used, this is a huge waste.
What To Expect From the Saatva Return Policy
The Saatva mattress return policy offers a generous 180-day free trial to customers. If you are unhappy with your purchase, you can request a return and refund any time during these 180 days.
Does Saatva Allow Exchanges?
Yes, Saatva does allow exchanges. If you want to exchange an item that is the wrong size or height, you can do so within your 180-day free trial period—but you will have to pay a $99 labor and transportation fee. The good news is, a new 180-day sleep trial starts as soon as you receive your new mattress!
What Are the Saatva Warranties?
Saatva takes an immense amount of pride in its workmanship and firmly believes in the quality of its products. This is why the company provides several warranties ranging from one to twenty-five years.
How To Return a Mattress to Saatva and Request a Refund
To initiate a return request, you should call Saatva at 877-672-2882 within 180 days of delivery. Saatva will schedule a time to pick up your mattress, and a refund will be issued to your original payment method once the mattress has been picked up.
Use DoNotPay To Make Returns Easier
Not a fan of spending hours on the phone with customer support? You can return your items without wasting too much time and energy by using DoNotPay!
Having Trouble Returning Items to Other Sellers?
DoNotPay can help you return items to numerous companies. Check out some of them in the table below:
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