Can you return items to CarParts com?
90-Day Return Policy | CarParts.com. We've Made a Site Update. Refresh to the latest version. We accept authorized returns within 90 calendar days from the date the product was received by the buyer or original recipient unless otherwise specified at the time of purchase.
Is CarParts com a reliable source?
Overview. CarParts has a consumer rating of 3.07 stars from 858 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with CarParts most frequently mention customer service, order number and good work. CarParts ranks 26th among Auto Parts sites.
Is CarParts com a real company?
Yes, it is. While you'll be able to find some negative reviews for CarParts.com, you'll also be able to find some good ones and a company that attempts to reach out to customers who have a problem.
Is CarParts com the same as JC Whitney?
JC Whitney is a retailer of aftermarket automotive parts and accessories. It was acquired by CarParts.com (formerly U.S. Auto Parts Network, Inc.), a publicly traded American online provider of aftermarket auto parts in 2010. In July 2020, JC Whitney was merged into CarParts.com.
Where does CarParts com ship from?
The company operates warehouses in LaSalle, Illinois, Chesapeake, Virginia, Las Vegas, Nevada, and Grand Prairie, Texas. It also has plans to open another distribution center in Jacksonville, Florida that is slated to open in the first quarter of 2022. CarParts.com ships its products via air or truck freight.
How long does it take to get parts from CarParts com?
Orders are usually processed for shipment within 24-48 hours of your order confirmation date, unless otherwise specified. Delivery may take up to 10-14 business days (excluding weekends and holidays) within the contiguous United States.
Does CarParts com sell OEM parts?
CarParts.com offers everything from bumpers to headlight assemblies and mirrors. Whether you're looking for OEM replacements or aftermarket upgrades, CarParts.com offers it all!
Does CarParts com sell new parts?
With brand and factory-direct self-distribution, we offer a wide selection of new, quality auto parts for car repair, maintenance, and collision as well as accessories, and our catalog includes over 1 million products—all at extremely competitive prices.
How do I get ahold of CarParts com?
Call our Returns Desk at 1-866-529-0412 and select Option #3. Ask for an RMA number and instructions on returning your core.
What does CAPA certified mean?
CAPA certification is the most effective standards-setting, quality assurance program of its kind. It establishes objective, measurable Quality Standards and Specifications for replacement parts for metals, plastics, lights, foam rubber and bumpers.
When did JC Whitney go out of business?
July 16, 2020: US Auto Parts Network (now rebranded as CarParts.com) announced that it is shutting down the jcwhitney.com website and ceased all print catalog publication.
What is car Partcom?
Car-Part.com helps recyclers make it easy for their customers to find the best part based on condition, location, availability, brand, and price. We are auto recyclers. We understand your business and develop products that meet your specific needs.
Does CarParts com sell OEM parts?
CarParts.com offers everything from bumpers to headlight assemblies and mirrors. Whether you're looking for OEM replacements or aftermarket upgrades, CarParts.com offers it all!
Does CarParts com sell new parts?
With brand and factory-direct self-distribution, we offer a wide selection of new, quality auto parts for car repair, maintenance, and collision as well as accessories, and our catalog includes over 1 million products—all at extremely competitive prices.
Is Partsgeek com legit?
PARTSGEEK.COM IS A COMPANY OF FRAUD THERE TO RIP YOU OFF, DO NOT USE THIS WEB SITE EVER.
How good are Rockauto parts?
Overview. Rock Auto Parts has a consumer rating of 2.81 stars from 24 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Rock Auto Parts most frequently mention customer service problems. Rock Auto Parts ranks 105th among Auto Parts sites.
RETURNS POLICY
If you no longer require any goods that we have delivered, we are happy to offer you an exchange or full refund provided that the goods are returned to us in their original and unused condition (including original packaging) within 28 days of delivery.
CANCELLING AN ORDER
Under the Distance Selling Regulations you have the right to cancel your order any time before dispatch, or within seven days of receiving your goods. Please contact our Customer Service Team if you wish to cancel your order.
RETURNING SPECIAL ORDER ITEMS
Goods that are not normally held in stock by us and are therefore ordered specifically as per your request are classed as Special Orders. All Special Orders are non-refundable except at our sole discretion.
SENDING GOODS BACK TO US
You may return goods to us via any appropriate method you choose, however we do recommend using a trackable service so that you can obtain proof of postage. When returning goods please ensure they are securely packaged as we cannot be held responsible for lost or damaged returns.
How long is a warranty on a product?
For products not covered by a manufacturer’s warranty, we provide a limited warranty of 90 days for defective products from the date the product is received by the original purchaser or installer, unless otherwise specified at the time of purchase. The warranty only covers a replacement for a defective part unless such a replacement cannot be ...
What happens if a warranty becomes invalid?
If any provision of a warranty should become invalid or unenforceable because of any laws, the remaining terms and provisions of the warranty shall remain in full force and effect. To the extent allowed under local law, the remedies provided in the Warranty Coverage Policy are the customer’s sole and exclusive remedies.
What is a manufacturer's warranty?
The manufacturer’s warranty shall be the exclusive remedy for any product defect or failure. Please refer to the manufacturer’s instructions to ensure that you can take advantage of your product’s warranty. Some manufacturers require you to register your product in order to activate its warranty.
How to contact a warranty team?
The warranty is subject to the General Warranty Limitations below. If something goes wrong with your product, please contact our Warranty Team at 1-866-529-0412 and select option #3 in menu. To have a replacement shipped to you. Please have your order number ready to ensure timely processing.
Does warranty cover replacement?
The warranty only covers a replacement for a defective part unless such a replacement cannot be obtained. For such cases, a full refund will be issued to the original purchaser. A refund or an exchange of a defective part will only be processed if it meets the following terms and conditions:
Do you need a prepaid shipping label for a return?
A prepaid shipping label will be issued for all returns due to warranty claim. All warranty claims must be accompanied by the original sales invoice. In addition, all returned items must have the RMA (Return Merchandise Authorization) number written outside the shipping box prior to return.
Does the warranty cover normal wear and tear?
The warranty does not extend to normal wear and tear of products; products damaged due to environmental conditions including rain, snow, hail, salt, or natural disasters; products damaged due to accident or collision; or product damage caused by other faulty parts.
How to return a part number?
1. File online – Provide your order number, name, email address, phone number and the part number you wish to return, along with an explanation as to why the part is being returned. If you do not have your order number (or P.O#), please indicate when your order was purchased and the full name you used upon ordering. 2.
How long does it take for a return freight charge to be refunded?
Refund Processing. Refunds normally process and credit within 2-3 business days of the warehouse receiving your part.
How long does it take for a credit card to reflect back on your account?
If the purchase was made through a debit or credit card, it may take an additional 1-7 business days for your financial institution to reflect the credit back onto your account. Some products have a core charge associated with them. A core is some portion of a part that can be recycled or reused by its manufacturer.
Can batteries be returned if they are plugged in?
Batteries with acid, painted parts, modified parts, and electrical parts are not returnable if they have been plugged in or unsealed for any reason. Return Procedure. In order to obtain a Return Merchandise Authorization (RMA) Number, complete an online RMA form or call the Returns Desk. 1.
