moose jaw return policy

by Jewell Kessler Published 2 years ago Updated 2 years ago

What is Moosejaw’s return policy?

Returns are credited to the original payment method, unless received more than 60 days after the purchase date. Returns received after 60 days are reimbursed via Moosejaw eGift Card, which is sent to the email associated with your order.

Does Moosejaw charge me to restock an item?

No, Moosejaw does not charge you to restock an item. We only charge for the use of our return label when returning an item. How do I make a return? -- International (non-US) Customers International customers are responsible for costs associated with return shipping, and you can mail the product (s) back to us using the carrier of your choice.

Can I return a Moosejaw jacket to my sister?

Unfortunately, your sister tells you that you have poor taste, and she doesn't want the jacket. When you return the jacket to Moosejaw, the MJ$15 you earned and spent will be debited from the original form of payment, meaning you will see a statement credit of $135 and a Moosejaw account credit of MJ$15.

Where can I return a Moosejaw bass for free?

L.L.Bean ( llbean.com) is a brand like Moosejaw that does offer free returns & exchanges. View details Bass Pro Shops ( basspro.com) is a brand like Moosejaw that does offer free returns & exchanges.

Does Moosejaw allow returns?

If you aren't thrilled with your purchase, you can return most items for an exchange or refund at any time as long as it's still in "sellable condition." This means, the item should be unworn (aside from trying it on), unwashed, devoid of any stains, scuffs, tears, or mysterious smells, and needs to be in its original ...

Is Moosejaw a real site?

Overview. MooseJaw has a consumer rating of 2.46 stars from 48 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about MooseJaw most frequently mention customer service problems. MooseJaw ranks 16th among Outdoor Clothing sites.

Does Moosejaw have free shipping?

You receive free 4-6 day shipping on all orders over $49.00 before taxes. Not available with freight orders. 2. You receive free 4-6 day shipping on all orders with a Moosejaw item over $12.00.

Can I use Moosejaw rewards in store?

Use your Moosejaw Reward Dollars to get a Moosejaw tee, a North Face fleece, an Fjallraven pack, or some Smartwool socks. Shop for anything on Moosejaw.com or in one of Our Shops.

Is Moosejaw still owned by Walmart?

Walmart acquired Moosejaw in 2017 for $51 million in cash as part of its effort to revitalize its e-commerce arm and boost its presence among higher-income consumers. Moosejaw in 2018 began curating an online store on Walmart's website, with Comerford running the veritical since the acquisition.

Is Moosejaw legit for North Face?

Points Program Is a SCAM. All the while, Moosejaw Reps will bald face lie to you and promise the credit is coming. They will do this REPEATEDLY. It never does. Their “points program” is a SCAM!

Is Mountain steals Moosejaw?

Mountain Steals is a newer website run by Moosejaw, an online retailer selling outdoor apparel and gear, and who was acquired by Walmart in 2017.

Where is Moosejaw company located?

Madison Heights, MichiganThey have an extensive assortment of apparel and gear for climbing, hiking, camping, snow sports, yoga, swimming and biking. Moosejaw was founded in 1992 in Michigan and is headquartered in Madison Heights, Michigan.

How do I return something to backcountry?

Returning An Item Is Easy!Repackage your gear.Contact a Gearhead and get an RMA number (Return Merchandise Authorization)—or generate one yourself in Order History.Tape your RMA (or prepaid label—see instructions below) to your box and drop it off at your UPS store. Start A Return.

Do Moosejaw rewards expire?

MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration). On Moosejaw.com, just sign-in on any page to see your available balance.

How do I contact Moosejaw?

Call Us. You can reach us at 877-MOOSEJAW (877-666-7352) to speak with someone in Moosejaw's customer service that has amazing hair. Canadian and Overseas customers can call us at 248-246-4000.

How do I get free shipping?

Following are some ways to score free shipping on your online purchases.Shop at the right retailers. ... Pay for an annual membership. ... Check your credit card. ... Consider a store card. ... Use the ship-to-store option. ... Check out FreeShipping.org. ... Shop around holidays. ... Ask for free shipping.

How do I ask for free shipping?

Just Ask. You might be surprised to find out just how often you can get free shipping just by asking. Send a message over Facebook or Twitter to the company, or if the website has a live chat agent, ask if there are any coupons available for free shipping -- you'll score a discount code more often than you might expect ...

How do I not pay shipping?

Picking up your item at a store also lets you avoid shipping charges. If the item you want is available at a nearby store, you can pick it up as early as the same day. If the item isn't available nearby, you can opt to have it shipped to a nearby store for free. It should arrive within five to seven business days.

What stores offer free shipping no minimum?

20 Top Brands and Stores That Offer Free Shipping With No...Better World Books. Feel free about making a positive impact in the world by doing your book shopping at Better World Books. ... Nordstrom. “Free shipping, free returns” is Nordstrom's motto. ... kate spade. ... Neiman Marcus. ... Zappos. ... MAC Cosmetics. ... Reformation. ... Macy's.More items...

All About the Moosejaw Return Policy

If you’ve changed your mind about your latest purchase, the Moosejaw return policy provides lifetime coverage. You can only get a cash refund in the first 60 days—after that, you’ll receive a Moosejaw eGift Card instead.

How To Return a Moosejaw Product

The Moosejaw return policy allows you to start a return in person. Locate the nearest Moosejaw store in your area and bring the product along with the original packaging and proof of purchase. In-store returns also cover items you purchased online, and Moosejaw won’t charge you additional costs for them.

Are There Any Non-Returnable Moosejaw Products?

While the lifetime Moosejaw return policy covers most products, there are a few exceptions. Check out the details about the return policies for different products in the table below:

How Long Until Your Return Request Is Processed?

Once you send the return shipment to the Moosejaw warehouse, it takes around 10–15 days to process the request. If the item passes the evaluation, you will receive a confirmation email. It may take an additional 2–5 business days for the refund.

Climb Every Mountain With DoNotPay

DoNotPay has a nifty feature that allows you to initiate a return with speed and efficiency. By using the Item Return Request tool, you can reach out to Moosejaw and demand a refund with a few clicks.

Wasted Your Money on a Non-Returnable Purchase? There Are Other Methods To Earn It!

Don’t feel down if the item you got isn’t returnable—DoNotPay has many more tricks up its sleeve that will help you earn some money!

DoNotPay Is Always at Your Disposal

Our app’s mission is to take everyday admin and legal tasks off your plate so you don’t have to waste any of your precious time.

How long does it take for a moosejaw to get a refund?

The product will take about 10-15 days to reach the location and a refund will be made in 2-5 business days. What Are The Types of Refunds? Moosejaw Refund Policy. Products can be returned for a lifetime however the refund through the same way of payment is only applicable for the first 30 days.

How long does it take to return a Moosejaw drone?

However, electronics except for drones have to be returned within 30 days and drone s have 15 days return period. The refunds will be processed in the same way the payment was made. All the products have to pass ...

How to make an in-store return?

The following steps should be followed if you want to make an in-store return: First thing is to make sure that the product is in a resalable condition. This means that it should not be used (except for trying), damaged, and should have the original tag or the box in case of shoes.

Does Moosejaw have a lifetime return policy?

Moosejaw has a very lenient life time return policy where the customers can replace their products anytime. What confuses the customers is the different terms and conditions that come with this Moosejaw return policy of a lifetime. Different conditions are valid for different returns and they are very particular with the quality check ...

Does Moosejaw offer free returns?

Q. Does Moosejaw Provide Free Return?#N#No, Moosejaw free returns are not applicable except for shoes. You will have to pay the shipping fee of USD 7.95 which is deducted from the order amount or asked of you when you print the return label.

When will MJ$ be removed from the program?

Pre-existing program members that fail to opt-in prior to June 28, 2020 will be removed from the program, and any unused MJ$ will be voided.

Is Moosejaw a privacy statement?

To the extent the terms of Moosejaw's general web site Privacy Statement, Terms of Use, and/or any other statements, policies or agreements applicable to the use of Moosejaw's web site in general, shall differ from the terms of this Agreement, the terms of this Agreement shall apply and shall be controlling.

Is Moosejaw responsible for fraud?

You agree to notify us immediately of any unauthorized use of your Account Information or any other breach of security. Moosejaw shall not, in any manner, be responsible or liable for fraudulent purchases that are made using your compromised Account Information. 14. Returns and Exchanges.

Is Moosejaw a good site?

You understand that Moosejaw is good, but not perfect. Therefore, we cannot and do not guarantee that the Site will be free of infection from viruses or other mean computer stuff that is intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

Does Moosejaw respect copyright?

Moosejaw respects the intellectual property rights of others and requires those that visit our web site to do the same. Moosejaw may, in appropriate circumstances and at its discretion, remove or disable access to material on its web site or its network that infringes upon the copyright rights of others.

Can Moosejaw assign its rights?

Moosejaw may, at any time, assign its rights or delegat e its obligations hereunder without notice to you. No person not a party to this Agreement is intended to be a beneficiary of this Agreement, and no person not a party to this Agreement shall have any right to enforce any term of this Agreement.

What is a moosejaw living will?

The Moosejaw Living Will is our Product Guarantee. It means if you aren't thrilled with your purchase, return it AT ANY TIME as long as IT'S IN SELLABLE CONDITION and as long as you aren't dead..thus the Living Will. If you are dead, your heirs can still return the goods but they should probably keep them in your honor.

Can you price match a moosejaw gift card?

Moosejaw cannot price match on Gift Cards.

Can you return a moosejaw gift card if you are dead?

If you are dead, your heirs can still return the goods but they should probably keep them in your honor. If you received the product (s) as a gift, we'll provide you with a Gift Card that you can use online or at any Moosejaw shop. Oh yeah, proof of purchase required for all returns.

How long does it take to get a refund from Moosejaw?

How to check my order status on Moosejaw?

If you’re logged into your Moosejaw Account, you can click the person icon in the upper right corner, and then click on "My Order Status". This will take you to a new page which contains your order history and all order statuses.

How much back can you get on Reward Dollars?

Heck, you can even earn 2.5% back on purchases made with Reward Dollars. If you apply a promotional code that discounts items in your order, you'll then get 2.5% back. You do not get MJ$ for shipping or tax charges on your order, only from the item cost.

Can moosejaws ship outside the US?

Please note that Moosejaw CANNOT ship stroller brand products, kayaks, skateboard, snowboard, wakeboard, windsurf, and paddleboard apparel and equipment outside of the US. Below is a list of brands with international shipping restrictions. Moosejaw CANNOT ship the following brands outside the USA.

Do you have to return shoes with original packaging?

You do not need to return your items with the original packaging. You can box or bag your item up with whatever packaging you desire as long as it is secure and the product will not be damaged on its return to us. For all footwear however you do need to return the package in the original box.

Do you need cookies to shop on Moosejaw?

Cookies help make the website run smoother and faster! Yes, you should enable cookies since it’s virtually impossible to shop on Moosejaw.com (or the majority of other retail sites) without cookies.

Can you return a gift card to a climbing company?

Gift Cards, food items, load-bearing climbing equipment, (harnesses, carabiners, or pretty much anything that you would use when climbing), are final sale and cannot be returned or exchanged. All electronic items, except for drones, must be returned within 30 days of receipt.

Does Moosejaw offer free shipping?

Yes. As of -, Moosejaw does offer free shipping policies. View the discussion thread for more details.

Does Moosejaw offer free returns & exchanges?

No. Based on our last check on August 14, 2021, Moosejaw was not offering free return policies. Check the full discussion for updated information.

Does Moosejaw offer international shipping?

Yes. As of August 14, 2021, Moosejaw does offer international shipping policies. View the discussion thread for more details.

Does Moosejaw offer curbside pickup?

Yes. As of August 14, 2021, Moosejaw does offer in-store pickup. View the discussion thread for more details.

Moosejaw Products

At Moosejaw you can get any outdoor gear or apparel needed for a trip. From waterproof jackets, thermal shirts, head gear you can literally find anything under the clothing section. Under the footwear department, they have shoes like waterproof boots, hiking boots, rain boots, ice shoes and laces.

Moosejaw Product Pricing

You must be wondering if pricing at Moosejaw is truly what they promise. Yes, prices are truly reasonable and are offered up to 63% off retail price. Now here’s the thing, items like kayaks, snowboards or bikes will obviously cost a bit.

Moosejaw Shipping Policy

Shipping is free for orders over $49 currently which normally takes about 4-6 days. If you are an eager beaver, then 3-1 day shipping is also available. Charges depend on your item and which shipping type you choose.