Can I return my online purchase to a Carter's Store?
Your online purchase may be returned to any company owned US Carter's or OshKosh B’gosh store. For the return of items purchased in one of our Company-owned stores in which you do not have a receipt, Carter’s and OshKosh B’gosh can look up the original purchase transaction using your Rewarding Moments information, physical address or email address.
What is the return policy at Carter's | OshKosh B'Gosh?
Return Policy - In-Store Purchases. Like everything at Carter’s | OshKosh B’gosh, our return policy has your best interests in mind. If you are not completely satisfied with your purchase, you may return it within 90 days with your original receipt and we will gladly exchange the unworn, unwashed item or refund your full purchase price.
What is the return policy for items purchased with credit cards?
After 90 days, items may be returned for current selling price in the form of a merchandise credit or merchandise exchange Refunds for purchases made by credit card may only be credited back to the original card used. We will honor any discounts for exchanges for same style (s) in different size/color.
What is Carter's'policy on canceling orders?
Note: Carter's reserves the right to refuse or cancel any order. Carter's, at our own sole discretion, may limit or cancel quantities purchased by a single person, shipping/billing address, or per order. If your order is cancelled, we will attempt to notify you using the email address provided at time of order placement.
What is Carter's refund policy?
Refunds. We will happily refund the original purchase price for any new, non-worn item returned or exchanged with an original sales receipt, gift receipt or packing slip, returned within 90 days of purchase.
How long do you have to return at Carters?
within 90 daysLike everything at Carter's | OshKosh B'gosh, our return policy has your best interests in mind. If you are not completely satisfied with your purchase, you may return it within 90 days with your original receipt and we will gladly exchange the unworn, unwashed item or refund your full purchase price.
Can I return clothes to Carters?
Yes, for your convenience, you may return or exchange merchandise you purchased online to any Carter's or OshKosh B'gosh company-owned retail store in the U.S.
Can I return something order online to store?
Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase. Follow website directions. Most online stores have step-by-step instructions for processing a return.
Do Carters Pajamas have flame retardants?
It turns out that they're made of microfleece, and I called Carter's customer service to confirm ZERO chemicals. They said: “Polyester sleepwear is naturally flame resistant. It won't catch on fire; it will melt.” They don't use a special type of polyester.
What is cat and Jack warranty?
Cat & Jack stands by their one year guarantee because they make high quality products that are made to last! If for some reason, your item tears or wears out within the year, simply bring that item and your receipt back to Target and they will refund your money, or you can exchange it for a new product.
Does Carters have an online chat?
Online ChatCarter's / Customer service chat
How long does it take carters to ship?
3-8 daysShipping OptionsStandardDelivery Time3-8 days*Shipping ChargesFREE with $35+ purchase FREE shipping every day when you use your Carter's Card, no minimum purchase. Learn more $6 for orders less than $35Available where?All US states and TerritoriesPO Box Delivery?Yes5 more rows
How do I contact Carters customer service?
call customer service at 877-333-0117 or 762-232-1399 from 7am - 10pm EST daily (except holidays) to cancel your order.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Do I have to pay postage to return goods bought online?
You must cover the delivery cost for returning unwanted goods, unless the retailer says it will pay for returns. Some retailers offer free returns labels, so you don't have to pay to return. We recommend you get proof of postage, just in case the retailer later disputes you've returned your goods.
Are return labels free?
Return labels cost nothing unless they're used Besides wasting paper, including return labels in your packages costs nothing if your customers never use them.
Can you exchange baby clothes at Target without a receipt?
Bring the item and the method of payment used to Guest Services within the return window allowed for that item (visit Target Return Policy). The store can look up receipts for purchases made with the following payment methods: Target RedCard™ (Target Debit Card™, Target Credit Card™, Target™ Mastercard®)
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
What is TJ Maxx return policy?
Maxx return policy gives you 30 days. If you have a receipt, T.J. Maxx will give you a full refund via your original payment method. Just make sure you make your return within 30 days.
What is Kohls return policy?
The Kohl's Return Policy allows you to return most merchandise purchased in-store and Kohls.com for up to 180 days after the original purchase date, with or without receipt except for the following items which are subject to the noted restrictions and require either a valid Kohl's receipt or Kohl's account look-up.
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Qualifying items must be returned within 7 days of receiving your order
We are proud of the quality of our products and as such, if you find that your products arrive with you in an unsatisfactory condition simply email us within 48 hours of receiving your package and we will find a suitable solution. Opened items can not be returned.
Lost package
Lost parcels must be reported within 10 days of the dispatch date we will not be liable for any loss should you fail to do this.
Refunding Delivery Charges
Please note, delivery charges are NOT refundable in all circumstances.
Additional Returns Information
We retain the right to request a return of the faulty products with the consignment number on the outside of your parcel, by recorded delivery to the below address, and the products will be inspected. If the fault is agreed, a full refund will be given for the returned products.
The rights of users
You may exercise certain rights regarding your information processed by us.
The right to object to processing
Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection.
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.
