Are Cath Kidston returns free?
We do not offer free returns and cost of returning an item is your responsibility, but recommend you use a recorded delivery service and obtain proof of postage.
Is Cath Kidston still online?
The Cath Kidston you know and love is still available to shop online, with our sunny staples delivered straight to your door both here in the UK and Internationally.
How do I cancel my Cath Kidston order?
Unfortunately, once an order has been placed, we are unable to cancel it, or make any changes to it. If you have changed your mind, please wait to receive your order, and return it to us.
How do I delete my Cath Kidston account?
To exercise the right to cancel, you must inform us by emailing us at: orderenquiries@cathkidston.com of your decision to cancel this contract by a clear statement.
Is Cath Kidston going out of business?
The closures resulted in the loss of 900 jobs, although Cath Kidston continued to trade online, with 85 per cent of sales now made through ecommerce. READ MORE: Cath Kidston unveils digital-focused transformation plan. Confirmed: 908 job cuts as Cath Kidston permanently shuts all 60 UK stores.
Has Cath Kidston ceased trading?
The retailer closed all of its 60 UK stores in April, after administrators failed to find a buyer, and has been restructured to operate as a digital-first retailer, with e-commerce now accounting for 85 percent of its sales.
Is there a phone number for Cath Kidston?
(877) 877 259 8559Cath Kidston Limited / Customer service
How do I complain to Cath Kidston?
Cath Kidston Contact Number UK Customer Service Number: 020 7221 4248. Phone Number: 01736 798001/ 020 7731 6531.
How long do Cath Kidston deliveries take?
within 3-5 working daysDelivery is usually within 3-5 working days. Excludes Sundays and Bank Holidays. Orders made Saturday and Sunday before 19:00 will be delivered Tuesday.
How long does it take to return a Cath Kidston product?
Cath Kidston Online Store promises to provide you with a “14-day Unconditional Returns Service” within 14 days after the receipt of your purchase (as determined by the date of signing for the purchase). You can return the products purchased at Cath Kidston Online Store for any reason or without any condition within 14 days of receiving your purchase (specific marketing events are subject to related terms and conditions). Unless there is product quality problem, all products are allowed return, but no exchange.
What happens if you don't return a free gift?
If the free gift is not returned, the retail amount of the gift will be deducted from the refund amount. If your order cannot fulfill the original order requirements of applying the coupon code after making return, the total value of the coupon code will be deducted from the refund.