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gamestop used console return policy

by Dr. Blanche Greenfelder Published 2 years ago Updated 2 years ago
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Can you return a GameStop console to GameStop?

Yes! The GameStop return policy allows you a period within thirty days of a new purchase, including a receipt, you may get a full refund including your game consoles. You have a seven day period to receive a full refund with pre-owned items.

How long does GameStop take to refund?

For most eligible items, GameStop will grant refunds up to 30 days after purchase. According to GameStop’s website, all electronics must be returned within 30 days of in-store purchase, or for online purchases, within 30 days of receipt of shipment. Pre-owned items have only 7 days.

What is GameStop’s exchange policy for Xbox One games?

Exchanges are available for the same model of console for 30 days under GameStop’s standard exchange policy and under Microsoft Warranty for up to one year.

Does GameStop sell pre-owned games?

Store Pickup Available With GameStop's pre-owned games, consoles, and accessories, you get maximum fun at minimal prices. Regardless of whether you want recently released electronics or classic games from yesteryear, our pre-owned deals make it possible to score products that work like new at prices you'll love.

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Can you return a used console to GameStop?

You have 30 days from your in-store purchase or receipt of shipment to exchange or return, unless noted in our exceptions. You can return most items in-store, online or by calling our customer service at 1-800-883-8895. To process your return, please provide your in-store receipt or GameStop.com order number.

Can you return opened console GameStop?

You have a seven day period to receive a full refund with pre-owned items. If you've opened, damaged, or played with the Nintendo Switch and it's not in the original condition or packaging, GameStop will not issue a refund.

Can I return a used controller to GameStop?

GameStop Return Policy A pre-owned item can be returned for your money back within 7 days or an exchange of the same item within 30 days. If a new item doesn't meet your satisfaction, it can be returned in the original packaging (including any manuals, cables or accessories in working, sellable condition).

Can I return my Xbox one to GameStop?

Refunds are typically issued for requests made within 14 days of the purchase date for games in which you haven't accumulated a significant amount of play time. For single-use items (like consumables and in-game currency), your request is likely eligible only if the consumable was not redeemed or used.

Can you return an open console?

If you bought the game or gaming console new, it absolutely cannot be opened if you want to return it for a refund.

Can I return a switch console?

You have 30 days after delivery of your order to return or exchange products purchased directly from the My Nintendo Store. Nintendo will not refund the cost of shipping unless the return is a result of Nintendo providing a product that is damaged, defective, or different than the product you ordered.

Can I buy a controller and return it?

Bring in the receipt (that's the important thing) and controller. They should let you exchange it, unless you get a dumbass who doesn't follow policy. In that case ask for a manager. If they won't do it, buy another one and return the bad one.

Can you return a Xbox controller?

Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Digital gift cards and service/subscription cards may also be eligible for return (see Microsoft gift card terms and conditions).

Does GameStop Open controllers?

PSA: GameStop will accept broken controllers.

Can I return an opened console to Best Buy?

Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.

Can I return an opened console to Target?

Enjoy free & easy returns We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.

Can you return a used Xbox Series S?

Replies (4)  Go into your account that you bought from on Microsoft's website and then go to order history and there is an option there to refund. Was this reply helpful? Go into your account that you bought from on Microsoft's website and then go to order history and there is an option there to refund.

Can you return an opened Nintendo switch to Best Buy?

Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return.

Can you return parts of a GameStop bundle?

Conversation. 🚨🚨🚨 GameStop Bundle return🚨🚨🚨 they will do FULL refund on your card for items in the bundle that you don't want but you have to have the return. Label that came in your shipping box.

What is Gamestop's Return Policy

You can return your products in exchange for a refund providing the item is returned within 30 days from the date of purchase.

What is Gamestop's return policy on Controllers

You have 30 days to exchange or return your controllers after making a purchase in-store or receiving a shipment.

Does Gamestop have a 30 day return policy?

Yes Gamestop have a 30 day return policy, meaning you need to return your item within 30 days of purchasing to receive a refund.

Can I return an item to GameStop without a receipt?

No, under no circumstance will Gamestop accept a return without a receipt.

How long does it take to get a refund from GameStop?

The GameStop return policy allows you a period within thirty days of a new purchase, including a receipt, you may get a full refund including your game consoles. You have a seven day period to receive a full refund with pre-owned items.

How long does it take to return a pre-owned product?

If you are not completely satisfied, simply return the product within 7 days for your money back or within 30 days of purchase for an identical exchange.

How long does GameStop take to return?

GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your purchase, you can return the item to get a refund for the paid amount or exchange it. Just remember to keep the receipt safe because, without it, the return is impossible.

How long does it take for GameStop to refund?

For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process.

How to contact GameStop customer care?

In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them here. Below steps explain how to proceed with both the processes to ensure hassle-free returns.

Is GameStop strict on returns?

To enhance your gaming experience and avoid misuse of the return policy, the company has clearly laid down its terms and conditions, including return period and processes. Compared to other retailers, GameStop return policy is quite strict. Read on to find how and what you can do as a consumer to ensure smooth returns.

Can you return a game if you are unqualified?

Remember: Your return should be eligible. In the case of unqualified returns, you will not get the game or your money back. Therefore, it is always better to check with customer care regarding eligibility. The shipping charges would have to be paid by you.

Can you return a GameStop item?

If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back.

How Long Do I Have to Return My Item?

For most eligible items, GameStop will grant refunds up to 30 days after purchase. According to GameStop’s website, all electronics must be returned within 30 days of in-store purchase, or for online purchases, within 30 days of receipt of shipment. Pre-owned items have only 7 days.

Gamestop return policy on open box

Only defective products will be refunded if they are opened. If you are trying to return a product for any reason other than faultiness, for example, if you have changed your mind or you bought the wrong item accidentally, it cannot be opened. GameStop retains discretion regarding defects.

What is a Defective Product?

A defective product is one that is either broken, not fully functioning, or has not performed to expected standard. FindLaw.com describes 3 main types of defects in products. Firstly, a defect in design produces failures and faults in a product that stem from the design of the product.

How do I Return an Item I Bought Online?

GameStop accepts refunds for online orders, but the items must be shipped back within 30 days of the original receipt of shipment. GameStop make the process easy with their online portal. Most importantly, you will need to ship all items back to the address that the parcel originated from.

Can I return an item to Gamestop without a receipt?

GameStop won’t grant any refunds that aren’t provided with a receipt. If you bought the product online, you must provide the GameStop.com order number. In some cases, GameStop may allow refunds that utilise a different proof of purchase, such as a bank statement.

How Is the Refund Paid?

You can choose exactly how you receive the money for your refund. Most commonly, the refund will be paid directly back into the account that purchased the original product. However, you can choose a different bank account, be paid in cash, a store credit, or even exchange for a new product.

What If My Refund Is Not Accepted?

GameStop has the legal authority to refuse refunds, but it is exposed to legal challenge. If you believe you refund should have been granted, and it wasn’t, you have the legal right to challenge their decision.

What are points?

Points are the currency of the PowerUp Rewards program. Pros get 10,000 points just for enrolling or renewing and can earn 20 points per dollar on almost everything they buy. Pros can redeem points for coupons. For example, Pros can redeem 5,000 points for a $5 off one single item coupon.

How do I manage my Pro subscription preferences?

You can manage your Pro subscription at GameStop.com, call 1-800-883-8895, or email SUBSCRIPTIONHELP@GAMESTOP.COM.

How do I earn points?

You can earn points on almost everything you buy at GameStop. As a PowerUp Rewards Member, you’ll provide your account number (usually able to look up with your phone #) at time of purchase in store, or sign into your PowerUp Rewards account when making a purchase online at GameStop.com.

Where can I use my points and what can I redeem them for?

Visit the Rewards Center within the My Account section online to redeem points for coupons you can use in-store or online. You may also talk to a store associate when at a GameStop store. You can redeem points for many things, including redeeming as little as 5,000 points for a $5 Reward Certificate.

How long does it take for points to post to my account?

Points will post to a Member’s account within approximately 24-48 hours from the time of purchase.

Do my points expire?

PowerUp Rewards points are valid for one year from date of posting to the Member's Account, provided the Member remains active in the Program. "Active" is defined as making at least one purchase or trade in every 12-month period.

How do I get access to console sales?

Follow GameStop on Twitter (@GameStop) and check your email to know when Pros get exclusive access to the newest consoles. Pro tip: it can take up to 24 hours for your exclusive Pro benefits to kick in, so be sure to go Pro now so you never miss an exclusive offer.

Leaving After Being Robbed Twice

I'm an ASL, at least for the rest of the day. I don't feel safe at my store anymore after being robbed at gunpoint twice within a week. The company hasn't done much to help either. Cut hours, plus we're going back to single coverage after they said we'd have double coverage to help us feel safer. I found another job that pays more anyway.

Almost 500 price changes!!

Why are they not giving a heads up any more on GSO when we are going to have a stupidly high amount of price changes? Had over 200 print last night at close and over 250 this morning print out.

Mansplaining to Employees

Do any of my fellow women want to share their experiences getting mansplained to about video games while WORKING at a gamestop? I’m tired of this happening 🙃

Promoting myself to guest today

I've been planning this since holidays. I feel bad cause a bunch of other store managers left as well recently, but I cant wait for when it's convenient for GS for me to actually leave.

Promoted to guest

Well it's been a long road but I've moved on to being a guest. Not really sure what I'm going to do from here but my days of doing CAT counts TOHs and shoving pre-orders and memberships down people's throats is finally over. To those who haven't gotten this promotion yet I wish you the best. A small very small part of me will miss it.

Promoted!

Took the leap and promoted myself to guest. It’s a little nerve wracking to be between jobs, but the endless list of problems, constant miscommunications and general disregard for the stores was just getting to be too much. I wish I could post the story of my last few days, but rest assured it was a wild time.

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Introduction

Gamestop Return Policy Guide

  • For purchased electronics, GameStop has a variety of return procedures. All refunds must be returned within 30 days of the purchase date, with a receipt or Gamestop.com order number. GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your ...
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Returns by Type of Product

  • The return policy differs based on In all cases, the receipt is Mandatory. No receipt means no returns! Also, for GameStop, games for which shrink wrap is removed are considered to be opened.
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Gamestop Return Process

  • You can return the products bought online both in-store or via mail. To return your products to GameStop, you just have to provide the receipt and the product in an unopened condition. You can return the items both in the store or online. In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them h…
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Gamestop Refunds – Gamestop Refund Policy

  • Refunds would be made in the original mode of payment. For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process. An exception to Payment Mode: In case the purchase amount was higher than $150, you would get a check from GameStop Corporate within 14 working days fro…
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Defective Or Damaged Goods

  • What if you received a defective item from the company itself, without any fault of yours? Don’t worry, you are covered in the return policy. Just inform the customer care within 30 days of the purchase, and the company would exchange it for an identical item. Any shipping costs incurred by you would also be subject to reimbursement. In case you have crossed the 30-day timeline, th…
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Promotional Discounts and Returns

  • GameStop regularly launches promotional discounts and offers. If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back. Also, if it was a bundled purchase, you would be better off returning the entire order.
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FAQs

  • Can GameStop cancel my return?
    If The Company Feels You Are Misusing The Return Policy, You Can Be Denied Returns Or, In The Worst-Case Scenario, Even Ban You From Future Returns.
  • What is a Pre-owned Guarantee?
    All the items bought by GameStop are checked and comes with a guarantee. In case you are dissatisfied, you can return it within 7 days or exchange within 30 days.
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Conclusion

  • Do you know that there are more than 55 million GameStop PowerUp Rewards members? Also, it owns the EB Games, a magazine (Game Informer), a video game website (Kongregate), and a prepaid cellphone company. Check these out too – Dick’s Sporting Goods, Best Buy, andAmazon Return Policy. Don’t let your unused game lie on your table, request a return before 30 days. If yo…
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