Can CB2 items be returned at Crate and Barrel?
To return or exchange eligible non-furniture items at a store, please bring the items and proof of purchase within 90 days to the store brand where the purchase originated (i.e., CB2 items can only be returned to a CB2 store; Crate and Barrel items can only be returned to a Crate and Barrel store; Crate and Barrel ...
Do you have to assemble CB2 furniture?
You can check for a message about assembly in your cart or throughout checkout. Items with no message do not require assembly. Items with the message, “Assembled for delivery to Postal Code…” will be assembled by one of our In-Home Delivery specialists. Any other messages indicate customer assembly.
Is CB2 and Crate and Barrel the same?
CB2 is a spin-off of the original Crate and Barrel. It's intended to appeal to a younger, hipper crowd, but the distinction between the two isn't exactly clear. CB2 has a smaller, but more interesting product line than Crate and Barrel — but honestly, there's no real difference in pricing.
Is CB2 overpriced?
Material Quality CB2 is known for being the more moderately priced version of Crate & Barrel. While a few customers have mentioned that prices are still not lower than budget alternatives, they are generally happy with the wide range of unique designs that CB2 has to offer.
Do you tip CB2 delivery?
How Much to Tip for Furniture and Appliance Delivery. Business Insider recommends tipping $5 per professional for furniture delivered and $10 for the delivery of a large item, such as an appliance. They suggest a larger tip of $20 if exceptional service was provided.
Does Crate and Barrel have free returns?
Refunds will be issued in the Original Form of Tender(cash refunds are limited to $100 in store with any balance refunded as a check by mail). For your convenience, we will accept the following as proof of your purchase: Original Paper Receipt. Gift Receipt.
What kind of style is CB2?
Quality Craftsmanship. CB2 predicts that more shoppers will turn away from cheaply made "fast furniture" in favor of high-quality pieces that will last for generations. Well-crafted vintage and vintage-inspired furnishings, especially those from the midcentury period, will continue to be highly sought after in 2022.
What is CB2 stand for?
CB2Cannabinoid Receptor 2 MedicalRate it:CB2Cabriolet Two Doors Miscellaneous » AutomotiveRate it:CB2Center for Bioplastics and Biocomposites Academic & ScienceRate it:CB2Child-robot With Biomimetic Body Academic & ScienceRate it:CB2Come back 2 Internet » BlogsRate it:
Is Pottery Barn and Crate and Barrel the same company?
Williams-Sonoma, parent company of Pottery Barn, also saw an increase in sales in 2017, with about 53% of the company's revenue coming from online sales. Like Crate & Barrel, Pottery Barn has focused on how it can set itself apart from online sellers like Amazon and Wayfair.
Where are CB2 sofas made?
the USALike it's sibling, many of CB2's sofas are crafted in the USA, though some are made outside the states (be sure to check product descriptions if that is a selling point for you).
Does West Elm owned CB2?
Similar to Williams-Sonoma's family of labels — Pottery Barn, Williams-Sonoma and West Elm, among others — Crate & Barrel oversees its own namesake brand, CB2 and Land of Nod, which has since been rebranded as Crate & Kids.
Can you sleep on soderhamn sofa?
The slim cushions are more comfortable than they appear and their extra width and length make it spacious enough to be nap-worthy. Its lower than average height make it suitable for people who live in smaller spaces who still like to stretch out and lounge.
Does Crate and Barrel assemble furniture?
We're on it. Add professional furniture assembly, wall mounting and lighting installation to your purchase by calling (800) 967-6696 or when you order in store. Pay a fixed price for your assembly or installation at checkout.
Does Wayfair furniture come with instructions?
The furniture for the most part doesn't come with written (text) instructions, but they do provide easy-to-decipher visual instructions for assembly.
What is CB2?
Cool and edgy, CB2 is a modern furniture store for lofts, apartments and houses of all sizes. From velvet sofas to chrome coffee tables, CB2 has a wide selection of fresh, fun furniture for playful personalities.
How do I find a specific item?
No matter what page you're on in our website, there are always three easy ways to find exactly what you're looking for. Every page gives you the op...
How do I locate a specific catalog item
You can type in the exact name or catalog number of the item into the Search field appearing in the upper right hand section on every page of our w...
How do I place an order?
It's easy. First click on the product image or product name to view the item details. To add an item to your order, enter the quantity you wish to...
What products are available online?
All of the merchandise that you can find in our stores is available for purchase online, subject to availability. Just go to Shop and choose from t...
Is the information I give you secure?
All orders are encrypted with Secure Sockets Layer (SSL) technology on both your end and ours. SSL encrypts all of your personal information includ...
Can you tell me the availability of a specific item?
When you are choosing your items, an item availability message will appear on the product detail page. A quick glossary: •Stock: This item is...
Are all CB2 products available in stores?
All current CB2 merchandise may be purchased in our stores, of course pending availability. While you can purchase most items and take them home wi...
What gift options are available?
You can include a gift message free of charge with any item during Checkout. And don't worry, none of our items ship with price tags or pricing inf...
How do I send items to multiple addresses?
If you are ordering multiple quantities of the same item and wish to send them to different addresses, make sure to add each item to your cart sepa...
What browser do I need to shop?
If you are using older versions of your browser, you may experience technical difficulties with online ordering. If you are experiencing problems w...
How long does it take to return a stock furniture?
The item must be returned within 30 days of delivery or pickup. The item will be inspected upon return, and a refund amount will be determined based on its condition.
How long do you have to cancel a fabric order?
Once you place your order, you have 72 hours to change or cancel. The 72-hour time frame begins as soon as you place your order in a store; for online orders, the 72-hour time frame begins once you confirm your fabric selection with a Customer Service representative.
How to contact CB2?
Please notify us at customer_service@cb2.com or call (00+1) 630.388.4555, and we will provide you with further instructions on where returns should be shipped and the amount you will be refunded.
Does CB2 accept returns?
CB2 will accept merchandise returns of non-furniture items within 90 days of customer receipt. For International Checkout online orders, refund amounts for returned items will be credited to you by our global partner, Borderfree, in the same currency and using the same exchange rate as your original order.
How do I place an order?
It's easy. First click on the product image or product name to view the item details. To add an item to your order, enter the quantity you wish to purchase into the Quantity box and then scroll down to the bottom of the page and click the Add to Cart button. When you are ready to checkout, you can click on Cart to view the entire contents of your cart.A Checkout button at the bottom of the page will take you to a Sign In page. Here you can Sign In if you already have an account with us, or you can continue shopping As A Guest. When you have made your Sign In choice, you will complete a series of forms with your billing, shipping and payment information. Upon completing these forms, just click Place Order and you're all Checked Out. A confirmation page will show a summary of your transaction.You may choose to print this for your records. An email version of this summary will be sent promptly. Why this is safe . You can also place your order by calling us at 888-780-5928.
Are all CB2 products available in stores?
All current CB2 merchandise may be purchased in our stores, of course pending availability. While you can purchase most items and take them home with you for immediate gratification, some things like furniture, lighting, rugs and other large items are available for delivery only. Our store associates will arrange for delivery in the most economical way possible from the warehouse closest to your home.
How do I find a specific item?
To search for a specific item, type either the item name, keywords that describe the item, the catalog number, or the item SKU number into the Search field on the upper right hand section of every page. You can also browse for an item by selecting one of the categories on the top of every page (i.e. eat, sleep, etc). Or you can click on the Site Map appearing at the bottom section of every page. A list of Categories to choose from will appear to assist you in locating the item you're interested in.
How do I locate a specific catalog item?
You can type in the exact name or catalog number of the item into the Search field appearing in the upper right hand section on every page of our website.
Can you tell me the availability of a specific item?
When you are choosing your items, an item availability message will appear on the product detail page. A quick glossary:
How do I send items to multiple addresses?
If you are ordering multiple quantities of the same item and wish to send them to different addresses, make sure to add each item to your cart separately. You will be able to specify the different addresses on the Shipping page in Checkout.
How does ShopRunner work?
ShopRunner waives the cost of shipping but the payment, fulfillment, shipping, and returns are all handled by CB2. ShopRunner members are also eligible to get a 3% merchandise discount on furniture and oversized accessories at CB2. ShopRunner cannot cancel or change an order once it’s been placed. They also cannot offer refunds as they are not the merchant of record. Learn More
What is proof of purchase?
Proof of purchase is required to issue an appropriate exchange, credit or refund, as well as any taxes due to be refunded in accordance with applicable state law. Refunds will be issued in the Original Form of Tender (cash refunds are limited to CAD 100 in store with any balance refunded as a check by mail).
How long does it take to return a CB2 item?
To return or exchange eligible non-furniture items at a store, please bring the items and proof of purchase within 90 days to the store brand where the purchase originated (i.e., CB2 items can only be returned to a CB2 store ).
How long does it take for a refund to be sent to your credit card?
Once we receive your return, your refund will post to your credit or debit card account within 7 to 10 business days.
How to return a package to CB2?
returns by mail. To return an item by mail, follow the instructions on the Packing Slip enclosed with your order, insure the package, and mail it to the CB2 Warehouse address on your Packing Slip. If you do not have the Packing Slip or have misplaced it, please call us at 888-780-5928.
How long does it take to return a non-furniture item?
Non-furniture items are returned within 90 days of customer receipt. A valid proof of purchase is provided (see below). Non-furniture items are returned in good condition - unused and unwashed. If you discover an item has a manufacturer’s defect or was damaged during transit, we will accept the item for return or exchange with proof of purchase. ...
How much deposit do you need to order from a custom frame?
We require a 50% deposit for all Additional Color, Additional Frame and Custom order merchandise. The balance must be paid in full prior to scheduling delivery (or pickup of eligible items).
How to return a basic freight item?
To return Basic Freight items, please call us at 888-780-5928 or, for orders placed through a store, please contact the store where the original purchase was made within 7 days of delivery; returns will only be accepted if the return is completed within 30 days of delivery. All items will be inspected upon return.
Store Services
Our store associates are still here for you, virtually and by appointment.
CB2 Interiors
Designing your dream space takes a combination of personal style and professional tools. You've got the first half covered–let us help with the rest.
