What is CB2's return policy for non-furniture?
CB2 will accept returns and exchanges of non-furniture items shipped from or sold through either our storesor cb2.com if: Non-furniture items are returned within 90 days of customer receipt. A valid proof of purchase is provided (see below). Non-furniture items are returned in good condition - unused and unwashed.
Can I return a CB2 item to crate and barrel?
If you purchased a CB2 item and want to return it, you cannot send it to Crate and Barrel—return it to a CB2 store. The process is the same—return a non-furniture item within 90 days or any piece of furniture within 30 days of the date on your receipt.
How long does it take to get a CB2 refund?
Once we receive your return, your refund will post to your credit or debit card account within 7 to 10 business days. Please note: Shop Cards, Gift Cards and eGift Cards are valid for CB2 and Crate and Barrel purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Can I purchase CB2 merchandise in the store?
All current CB2 merchandise may be purchased in our stores, of course pending availability. While you can purchase most items and take them home with you for immediate gratification, some things like furniture, lighting, rugs and other large items are available for delivery only.
What is the return policy for CB2?
CB2 will accept returns and exchanges of non-furniture items shipped from or sold through either our storesor cb2.com if: Non-furniture items are returned within 90 days of customer receipt. A valid proof of purchase is provided (see below). Non-furniture items are returned in good condition - unused and unwashed.
Is CB2 overpriced?
Material Quality CB2 is known for being the more moderately priced version of Crate & Barrel. While a few customers have mentioned that prices are still not lower than budget alternatives, they are generally happy with the wide range of unique designs that CB2 has to offer.
Does CB2 furniture come assembled?
We do not currently offer assembly as an add-on. Most items are assembled as part of our In-Home Delivery service.
Is CB2 affiliated with Crate and Barrel?
CB2 is a spin-off of the original Crate and Barrel. It's intended to appeal to a younger, hipper crowd, but the distinction between the two isn't exactly clear. CB2 has a smaller, but more interesting product line than Crate and Barrel — but honestly, there's no real difference in pricing.
What kind of style is CB2?
Quality Craftsmanship. CB2 predicts that more shoppers will turn away from cheaply made "fast furniture" in favor of high-quality pieces that will last for generations. Well-crafted vintage and vintage-inspired furnishings, especially those from the midcentury period, will continue to be highly sought after in 2022.
Does West Elm owned CB2?
Similar to Williams-Sonoma's family of labels — Pottery Barn, Williams-Sonoma and West Elm, among others — Crate & Barrel oversees its own namesake brand, CB2 and Land of Nod, which has since been rebranded as Crate & Kids.
Do you tip CB2 delivery?
How Much to Tip for Furniture and Appliance Delivery. Business Insider recommends tipping $5 per professional for furniture delivered and $10 for the delivery of a large item, such as an appliance. They suggest a larger tip of $20 if exceptional service was provided.
Does Crate and Barrel have free returns?
Refunds will be issued in the Original Form of Tender(cash refunds are limited to $100 in store with any balance refunded as a check by mail). For your convenience, we will accept the following as proof of your purchase: Original Paper Receipt. Gift Receipt.
Is CB2 in Mexico?
Below is a summary of delivery promises for our international orders....What are my international shipping options?DestinationDelivery PromiseCanada4-8 business daysMexico5-9 business daysCentral America and the Caribbean5-11 business daysSouth America5-12 business days4 more rows
What is CB2 stand for?
CB2Cannabinoid Receptor 2 MedicalRate it:CB2Cabriolet Two Doors Miscellaneous » AutomotiveRate it:CB2Center for Bioplastics and Biocomposites Academic & ScienceRate it:CB2Child-robot With Biomimetic Body Academic & ScienceRate it:CB2Come back 2 Internet » BlogsRate it:
Is Pottery Barn and Crate and Barrel the same company?
Williams-Sonoma, parent company of Pottery Barn, also saw an increase in sales in 2017, with about 53% of the company's revenue coming from online sales. Like Crate & Barrel, Pottery Barn has focused on how it can set itself apart from online sellers like Amazon and Wayfair.
Is Pottery Barn the same as West Elm?
This brand offers quality home furnishings through a variety of stores targeted at specific customers. While your West Elm gift card will definitely work at Pottery Barn and vice versa, these companies are quite different. Each has a unique style profile and options designed to meet certain buyer needs.
Is CB2 cheaper than Crate and Barrel?
Prices. While there is overlap in offerings, CB2 is intended to appeal to more budget conscious apartment and first-time homeowners. At Crate & Barrel, you'll find more sofas priced at over $2,000, while at CB2 more of them are under $2,000. But both stores offer an ultra cheap $800 option.
Is Crate and Barrel luxury?
Crate and Barrel might have luxury prices but they DO NOT OFFER LUXURY SERVICE!
Where are CB2 sofas made?
the USALike it's sibling, many of CB2's sofas are crafted in the USA, though some are made outside the states (be sure to check product descriptions if that is a selling point for you).
What does CB2 stand for?
CB2Cannabinoid Receptor 2 MedicalRate it:CB2Cabriolet Two Doors Miscellaneous » AutomotiveRate it:CB2Center for Bioplastics and Biocomposites Academic & ScienceRate it:CB2Child-robot With Biomimetic Body Academic & ScienceRate it:CB2Come back 2 Internet » BlogsRate it:
What is proof of purchase?
Proof of purchase is required to issue an appropriate exchange, credit or refund, as well as any taxes due to be refunded in accordance with applicable state law. Refunds will be issued in the Original Form of Tender (cash refunds are limited to CAD 100 in store with any balance refunded as a check by mail).
How long does it take to return a CB2 item?
To return or exchange eligible non-furniture items at a store, please bring the items and proof of purchase within 90 days to the store brand where the purchase originated (i.e., CB2 items can only be returned to a CB2 store ).
How to return a package to CB2?
returns by mail. To return an item by mail, follow the instructions on the Packing Slip enclosed with your order, insure the package, and mail it to the CB2 Warehouse address on your Packing Slip. If you do not have the Packing Slip or have misplaced it, please call us at 888-780-5928.
How long does it take to return a non-furniture item?
Non-furniture items are returned within 90 days of customer receipt. A valid proof of purchase is provided (see below). Non-furniture items are returned in good condition - unused and unwashed. If you discover an item has a manufacturer’s defect or was damaged during transit, we will accept the item for return or exchange with proof of purchase. ...
How to return a basic freight item?
To return Basic Freight items, please call us at 888-780-5928 or, for orders placed through a store, please contact the store where the original purchase was made within 7 days of delivery; returns will only be accepted if the return is completed within 30 days of delivery. All items will be inspected upon return.
Can you redeem a CB2 gift card?
Please note: Shop Cards, Gift Cards and eGift Cards are valid for CB2 and Crate and Barrel purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
Can you return items purchased as final sale?
Items purchased as final sale cannot be returned, exchanged or repaired. proof of purchase for eligible items. Proof of purchase is required to issue an appropriate exchange, credit or refund for eligible items, as well as any taxes due to be refunded in accordance with applicable state law.
How long does it take to return a crate and barrel?
You need to reach out to Crate and Barrel within seven days of the purchase or delivery and initiate the return process! To return the item successfully, do it within 30 days of the delivery. Furniture is not eligible for online returns.
What is the Crate and Barrel return policy?
What they have in common is that all returned items have to be unused, and you have to provide evidence of purchase.
How to find a packing slip for a crate and barrel?
Find the packing slip in the original purchase package. Call Crate and Barrel at 800-967-6696 if you misplaced the slip. Pack the item in a secure box. Provide any proof of purchase. Mail it to the address listed on the slip.
Can you return a CB2 to a Crate and Barrel?
CB2 is Crate and Barrel’s sister brand. If you purchased a CB2 item and want to return it, you cannot send it to Crate and Barrel—return it to a CB2 store. The process is the same—return a non-furniture item within 90 days or any piece of furniture within 30 days of the date on your receipt.
Can you redeem a gift card for cash?
The store states that Shop Cards and Gift Cards cannot be redeemed for cash, except if it is required by law. DoNotPay can help you discover if your state has a cash back policy. If it does, check your Crate and Barrel gift card balance and see how to return the card for cash with our useful app!
Are CB2 stores open?
Our stores are open with modified hours and safety practices in place to protect our customers and associates. Face coverings are required for customers and associates. Please check your local store page for details.
Are face coverings required?
Yes, face coverings are required for all customers at all CB2 locations in accordance with local mandates and CDC-recommended safety guidelines. Social distancing practices are also in place for your safety and the safety of others. If you prefer not to wear a mask, we invite you to shop our website rather than our stores.
Can I still shop online?
Yes, please do! Our team is working hard 24/7 to safely fill your online orders.
Can I pick up my online order at a store?
Contact-free curbside pickup is available at all store locations. Please choose “store pickup” at checkout.
Why is my parcel shipment delayed?
Parcel orders are currently expected to arrive in 3-5 days. We’re following CDC-recommended safety precautions like social distancing and careful sanitization to protect associates at our warehouse and distribution facilities.
Do you expect any additional delays to be added to these timeframes?
While we do not anticipate any further delays, we cannot guarantee that will be the case. Should your item be delayed further, you will be contacted regarding the delay via email.
How does this affect my furniture order?
Your furniture order may be delayed due to production or shipping issues. We are working hard to contact each customer to let them know if there has been a significant delay to their orders. Please click here for the most up-to-date status of your order.
Does CB2 offer free returns & exchanges?
No. Based on our last check on August 3, 2021, CB2 was not offering free return policies. Check the full discussion for updated information.
Does CB2 offer international shipping?
Yes. As of August 3, 2021, CB2 does offer international shipping policies. View the discussion thread for more details.
Does CB2 offer curbside pickup?
Yes. As of August 3, 2021, CB2 does offer in-store pickup. View the discussion thread for more details.
How do I place an order?
It's easy. First click on the product image or product name to view the item details. To add an item to your order, enter the quantity you wish to purchase into the Quantity box and then scroll down to the bottom of the page and click the Add to Cart button.
Are all CB2 products available in stores?
All current CB2 merchandise may be purchased in our stores, of course pending availability. While you can purchase most items and take them home with you for immediate gratification, some things like furniture, lighting, rugs and other large items are available for delivery only.
How do I find a specific item?
No matter what page you're on in our website, there are always three easy ways to find exactly what you're looking for. Every page gives you the option to enter a Search, to Shop, or to access our Site Map.
How do I locate a specific catalog item?
You can type in the exact name or catalog number of the item into the Search field appearing in the upper right hand section on every page of our website.
Can you tell me the availability of a specific item?
When you are choosing your items, an item availability message will appear on the product detail page. A quick glossary:
How do I send items to multiple addresses?
If you are ordering multiple quantities of the same item and wish to send them to different addresses, make sure to add each item to your cart separately. You will be able to specify the different addresses on the Shipping page in Checkout.
What gift options are available?
You can include a gift message free of charge with any item during Checkout. And don't worry, none of our items ship with price tags or pricing information.
Store Services
Our store associates are still here for you, virtually and by appointment.
CB2 Interiors
Designing your dream space takes a combination of personal style and professional tools. You've got the first half covered–let us help with the rest.
