What is the return policy at Chico's off the rack?
CHICO’S OFF THE RACK RETURN POLICY Merchandise returns and exchanges may be accepted (excluding "final sale" or "as-is" items, gift cards (except where required by law) and gift boxes) within 60 days of the date of purchase. Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system.
How do I redeem a gift card at Chico's?
Gift Cards may be redeemed at any participating Chico's location, by phone or online. To redeem online have your Gift Card out as you will need to input the card # and pin during the Payment page at Checkout. For additional information regarding the redemption of Gift Cards, please call 1.888.855.4986. 7. Do you gift wrap?
What is Chicos'2 day shipping policy?
**** Chicos provides FREE 2 Day Shipping by ShopRunner to ShopRunner members with online purchases of $50 or more. ShopRunner shipping will follow the 2nd Day Shipping policy (See above). Please note: "Business day" refers to Monday through Friday, excluding holidays.
Can I Sell my merchandise at Chico’s outlet?
Merchandise sold in Chico’s Outlet stores, Chico’s Off the Rack stores or online at ChicosOffTheRack.com is not intended for commercial resale or export.
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What is Chico return policy?
Merchandise returns and exchanges may be accepted (excluding "final sale" or "as-is" items, gift cards (except where required by law) and gift boxes) within 60 days of the date of purchase. Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system.
Can Chico's off the rack be returned to Chico's?
If you prefer to return or to exchange your purchase in one of our stores, our sales associates will be happy to help you with your return or exchange at any of our U.S. Chico's Outlet or Chico's Off The Rack stores. Click here to find the store nearest you.
Can you return an item without a receipt?
"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."
Can you return to the Bay after 30 days?
Standard-size merchandise (received via Parcel Delivery) may be returned within up to *30 days of purchase for a refund issued to the original tender.
How do I return something to Chico?
If for any reason, you are dissatisfied with your purchase within 60 days of your original purchase, please contact our Customer Service at 1.888. 855.4986 or internationalorders@chicos.com in order to obtain a Return Authorization Number, which is required in order to process your return.
What does Chico's off the rack mean?
Chico's Off the Rack is a specialty retailer offering original Chico's Outlet must-have fashions at equally fabulous prices.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can stores look up receipts?
Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
Can a store tell if an item was purchased there?
In most cases a bar code does not provide information concerning where a product was purchased. The most common bar code is the UPC code, found on all packaged goods at grocery stores. It only identifies the product (first five digits) and the company (second five digits).
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Can you return final sale items?
Many stores sell items subject to a “final sale.” What this means, however, is that the customer does not have the right to return it if he doesn't like it or changes his mind. To that extent the sale is “final.” It does not mean you must accept broken items. If the gift was broken there would be a breach of warranty.
Can you return sale items?
The law, as contained in the Consumer Protection from Unfair Trading Regulations, simply says that if a product is on sale or special offer, the retailer must show the original price and it must have been selling at that price for 'a meaningful period of time'.
Is Chico's off the rack the same as Chico's?
In 2017, we launched our first Chico's Outlet website, Chicosofftherack.com, keeping our commitment to must-have fashion at an equally fabulous price. Today, Chico's Off the Rack continues to open new stores in even more convenient locations, offering original Chico's Outlet styles to really sweeten the deal.
Can I use a Chico's gift card at Chico's off the rack?
CHICO'S Gift Cards and eGift Cards may be redeemed for your merchandise purchase at any CHICO'S boutique located in the United States, including CHICO'S Outlets and Chico's Off The Rack stores ("Stores"), online (for U.S. orders only) at chicos.com or chicosofftherack.com, or for phone transactions at (877) 948-2525.
Where is Chico clothing made?
Chico's FAS is an American women's clothing and accessories retailer founded in 1983 on Sanibel Island, Florida. The company was founded by Marvin and Helene Gralnick and is headquartered in Fort Myers, Florida....Chico's FAS.TypePublicWebsitewww.chicosfas.com12 more rows
Does Chicos price adjust?
Yes, we do issue sale price adjustments. However, your order must have been placed no more than 14 days before the price change was made. Please have your invoice number ready and contact our Customer Service Department at 1.888. 855.4986 to see if you are eligible for a price adjustment.
How long does it take to return a Chico watch?
If you’re not satisfied with the product, return it within 60 days of the date of purchase. Chico’s return policy defines strict rules regarding the return of certain items for personal use. To send back watches, intimates, swimsuits, and hosiery—socks and stockings, ensure that: Original ticketing is attached.
How long does it take to get a refund on a product?
Without a bill, you may get a refund of up to $250. To do so, return the item within 90 days of the date of purchase. The amount will correspond to the product’s lowest price from promotions, sales, and discounts.
Can you return Chico products?
Chico’s return policy entitles you to return most of the company’s products if they don’t perform well. Note that some items aren’t eligible for a refund or an exchange, and they fall into the following categories: As-is. Final sale. Gift boxes. Gift cards, unless demanded by the law.
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Can I return PayPal merchandise?
Merchandise purchased via PayPal may be returned in stores or returned via mail using the return shipping label provided. If you do not have your shipping label, please contact Customer Service.
Is merchandise considered a final sale?
Merchandise marked "final sale" is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment.
How to contact Chicco USA?
Please contact Chicco USA Customer Service to obtain a Return Authorization. You may email us or call us at 1-877-424-4226. Without a Return Authorization, we cannot accept any returned merchandise.
Is Chicco responsible for lost merchandise?
Chicco USA is not responsible for merchandise which is lost or stolen in transit. Damaged/Defective Merchandise: If upon delivery your item is damaged or defective, please contact Customer Service immediately at 1-877-424-4226. Exclusions: Returns without a valid Return Authorization number will not be accepted.
How long does it take to return a Chicco product?
If you need to make a return, we accept returns of purchases from ChiccoUSA.com within 30 days after purchase
How to contact Chicco USA?
Please contact Chicco USA Customer Service to obtain a Return Authorization. You may email us at chiccoshopreturnsu@artsana.com or call us at 1-877-424-4226. Without a Return Authorization, we cannot accept any returned merchandise.
Delay
Our policy lasts 30 days. After those 30 days, we unfortunately cannot refund or exchange your product.
Proof of purchase
To carry out a return, you must provide a receipt or a proof of purchase.
Conditions
To carry out a return, your item must be in perfect condition. It must be in its original closed packaging.
Exchange (Where applicable)
We will replace a product only if it is faulty. If you wish to exchange said product for the same one, bring it back with a proof of purchase.
Refunds (Where applicable)
Once we have received and inspected the product, we’ll inform you of our decision either you will receive a refund or not.
Exceptions
Dry food for cat and dog can be returned for exchange or for an in-store credit, only if it follows the manufacturer’s return policy and guidelines.
What does 98 mean on a special savings?
Merchandise prices ending in .98 indicate final sale or Special Savings items .
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Can you return items from Chico's?
Merchandise purchased in an outlet store, in a Chico’s Off the Rack store or on an outlet website may only be returned in such locations. Merchandise purchased in a full-priced store or on a full-priced website may only be returned in such locations. Purchases must be returned in the country of original purchase.
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Can you request a price adjustment at the time of pickup?
If your item is available at a lower price in the store, you may request a price adjustment at the time of pickup. Some exclusions may apply. Please see our Price Adjustment Policy for details.
Return Shipping & Tracking
We do not offer free return and don’t provide return shipping labels. Customer pays for return shipping costs.
How To Submit A Return Request
Please log into your account to submit the return request for your order within 30 days from the date of purchase (incl.).
About Exchange
If you want to exchange the item for a different size or color, please follow above return guidelines to return the item for refund and place a new order for a different size or color.
Return Processing Timing
From the date we receive your return, please allow a minimum of fourteen (14) business days to process your return.
Credits to a Gift Certificate
When you return an order that was purchased with a gift certificate (the entire order or just part of it), there are two ways that we can process the return:
Damaged or Defective Products
Damaged or Defective products that are returned to CHIKO SHOES are inspected by our Quality Assurance Department and refunded following our return policy, if the damage is the result of a manufacturing defect or deviation from our approved factory specifications.
Need A Different Size Or color?
- If you need to exchange an item for a different SIZE or COLOR within 60 days of your original purchase, simply circle the item(s) on your packing slip that you wish to exchange and indicate the size/color you prefer. Merchandise sent to us for exchange must be unworn and unwashed o…
Prefer A Different item?
- If you wish to exchange an item for a different item within 60 days of your original purchase, you may call 1.888.855.4986 to place your order with one of our Sales Consultants. After placing your re-order, you can then make your return as outlined above.
Price Adjustment Policy
- We will adjust the price of an item on a one-time basis if the price decreases within 14 days of original purchase and if you present your original receipt in-store for an in-store purchase. Price adjustments will be made in the original form of payment. Online or catalog purchases are not eligible for price adjustment in our stores; additional exceptions apply.
Final Sale
- Merchandise marked final sale is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment. Merchandise prices ending in .98 indicate final sale.