cinemark return policy

Cinemark has a thorough policy on returns and refunds. The crucial detail to note is that you cannot get your money back on tickets for movies whose showtime

ended. If you think you won’t make it to the cinema or want to cancel the event for any other reason, you can request a refund only before the screening starts.

Full Answer

Can I get a refund from a movie ticket I bought on Cinemark?

Cinemark has a thorough policy on returns and refunds. The crucial detail to note is that you cannot get your money back on tickets for movies whose showtime ended. If you think you won’t make it to the cinema or want to cancel the event for any other reason, you can request a refund only before the screening starts.

What is the Cinemark Movie Rewards program (“member”)?

As a member of the Cinemark Movie Rewards Program (“Member”), you are either a member of Movie Fan or Movie Club and are able to collect points and receive rewards and access other Member benefits (see below for details regarding enrollment in and the benefits, of each of Movie Fan and Movie Club.

What is Cinemark's R-rating policy?

What is Cinemark's R-Rating policy? Cinemark supports and enforces the MPAA (Motion Picture Association of America) / CARA (Classification And Rating Administration) ratings system. You must be at least 17 years of age (18 in some states) or have your parent accompany you to view the movie.

How do I exchange Cinemark tickets at the box office?

To exchange cinemark.com ticket purchases at the theatre, the credit card or gift card used in the purchase must be presented at the box office.

Can movie tickets be refunded?

You may need to visit the theater to request a refund or exchange in certain circumstances, including but not limited to those instances where any portion of your payment was made using a theater rewards or loyalty card or a theater gift card.

How long does a movie refund take?

Fees and Refunds: Refunds take 3-7 business days for their payments to be refunded to your bank account. Upon completing two transactions on the same date, Refunds can be received, however, the original “pending” charge will remain for up to a week.

Can I cancel Cinemark movie club anytime?

Cancel anytime. You can cancel your membership at any time through your account. Benefits continue through the end of your paid billing cycle. Unused credits are good for six months after cancellation.

Can you show up late to a movie?

Yes. You can enter the theatre anytime. Inside the particular screen anytime during your show. But there are few shows marked 'DND' or Do Not Disturb , if your tickets are for one such show, you will not be allowed inside the screen after the movie starts playing.

How do you cancel movie tickets?

You can cancel your advance reservation before showtime at the theatre or by using the self-service refund feature through our website at www.amctheatres.com/contact. You can also cancel your tickets through our mobile app, directly from your ticket details.

Can I refund one ticket AMC?

Can I refund my tickets? For tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. You can request this refund online, through the Tickets section on your AMC Stubs account or your confirmation email. Convenience fees cannot be refunded.

How do I quit Cinemark?

Contact us at 1-800-Cinemark, or sign in to your Cinemark account online and visit cinemark.com/movie-rewards. Expand the "Manage Your Membership" section towards the bottom of the page and click "Cancel Membership" to cancel.

What does XD mean in movies?

Extreme Digital cinemaThe XD stands for Extreme Digital cinema. The XD is unlike any other local theater. The XD's silver screen extends from ceiling-to-floor and wall-to-wall.

Do I lose my credits if I cancel Cinemark?

All unused credits roll over and don't expire for active members. If an account is terminated or canceled, the credits remain available for use for a period of one hundred eighty (180) days.

Can a 12 year old go to a PG-13 movie alone?

According to the Motion Picture Association, the PG-13 label means the movie is fine for kids over the age of thirteen. It may not, however, be appropriate for children under thirteen because of language, violence, nudity, and other mature content.

Can 13 year olds go to the movies alone?

As long as your parents and guardians are cool, you are fine. For those under 13 years old, a PG-13 movie is not rated, they simply are guidance and are usually aimed at parents. Children under 13 can watch it by themselves while their parents watch…

Can a 17 year old take a 16 year old to an R movie?

You must be at least 17 with a photo ID, which includes your birth date, to purchase a ticket for yourself for an R rated movie. If you are under 17, or do not have a photo ID, your parent must come to the theatre to purchase your ticket for an R rated movie.

How long does it take for a refund to go back on your debit card?

Whether you've paid with a credit or debit card, you can return your purchase and receive a refund. The main difference is how quickly your refund processes. It takes between seven and 10 business days for a debit card refund to be approved. For credit cards, it can take anywhere between three and seven days.

How long does it take for a refund to go back on your credit card?

Credit card refunds are quite simple to accomplish and are generally processed within two weeks. You may be stuck with interest charges or fees depending on the circumstances, but it helps if you initiate the refund as soon as possible.

How long do refunds take to process debit card?

A debit card refund takes a couple of days to process. In fact, the time frame is generally between 7-10 business days. In the best-case scenario it could take up to 3 days depending on your bank.

How long does it take for a refund to go back on your debit card cash App?

Cancelled Cash App to Cash App payments are refunded instantly but may take 1–3 business days if the funding source was a debit card.

How to Request a Cinemark Refund on Your Own

Cinemark movie tickets can be booked and purchased on the company’s website, their mobile app, or at the theatre’s box office. No matter the manner of your purchase, there are two ways you can request a Cinemark refund on your own:

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Regardless of what you paid with, how you made your reservation, or where you are at the moment you want to get your money back — you can request a refund fast and easy with the help of DoNotPay.

Cinemark Refund Policy

Cinemark has a thorough policy on returns and refunds. The crucial detail to note is that you cannot get your money back on tickets for movies whose showtime ended. If you think you won’t make it to the cinema or want to cancel the event for any other reason, you can request a refund only before the screening starts.

Cinemark Refund Tickets Deadline

If you were granted a Cinemark ticket refund, you’d naturally wish to know when you’ll get your money back. The time span depends on the form of payment. Below is a neat table to demonstrate when you can expect your funds to be credited back.

Not Satisfied With Cinemark?

There have been various adverse reports on the lack of quality the Cinemark service offers. Customers complained about not being able to reach customer support representatives and not receiving a refund even after the company approved their request.

Want to Take It a Step Further With Cinemark?

Are you more than dissatisfied with how Cinemark has treated you as a customer? Has this company misused you and stolen your money? With the help of DoNotPay, you can take revenge on them or any other person or company by suing them in small claims court.

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Enjoying DoNotPay services doesn’t need to end when you get your Cinemark refund. There is so much more we offer. You can log into your account using any web browser and see for yourself just how better your life can become when you count on DoNotPay. To resolve a number of issues you might have, we can help:

How long does Cinemark movie ticket reward last?

Upcharges may apply for any non-2D or premium format tickets. Movie Ticket Rewards issued to Movie Fan members will expire 90 days after issuance and will no longer be valid.

How many points can you earn at Cinemark?

There is a 24-hour daily points cap operating as follows: a maximum of 500 points or points on a maximum of 10 transactions may be earned within a 24-hour period. Points may be earned for restaurant purchases, excluding alcohol, at participating Cinemark locations.

Does Cinemark have sweepstakes?

Members may at times have access to enter sweepstakes being conducted by Cinemark. Any such sweepstakes will be conducted separate and apart from the Cinemark Movie Rewards Program and governed entirely by its own terms and conditions. Alternate means of entry to any such sweepstakes will be available by visiting the Site.

Can you sell Cinemark points?

You may not sell, exchange, charge or otherwise dispose of any points or Member benefits except in accordance with these Terms and Conditions. Rewards under the Cinemark Movie Rewards Program. Members earn 1 point for every dollar spent prior to applicable sales tax.

Can you redeem movie tickets for XD?

Movie Ticket Rewards must be used before any Movie Club Credit (defined later) can be used. Members can redeem points for additional XD upgrades, concession discounts, collectible items, digital downloads, sweepstakes/contests and exclusive Member-only sales and events. Points may at times be redeemable for coupons.

Do you have to enroll in Movie Club to use Movie Fan?

Enrollment in Movie Club: THERE IS A FEE TO ENROLL IN MOVIE CLUB. You need not enroll in Movie Club in order to use Movie Fan.

Do you need to purchase Cinemark to join Movie Club?

Purchase is required for enrollment in Movie Club. Movie Club Members must be enrolled in the Cinemark Movie Rewards Program (however, enrollment in Movie Fan does not require enrollment in Movie Club and there is no purchase required for enrollment as a Movie Fan member).

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Where is Cinemark located?

“Headquartered in Plano, TX , Cinemark Holdings, Inc. is a leader in the motion picture exhibition industry with 459 theatres and 5,181 screens in the U.S. and Latin America as of March 31, 2012,” their website reports. Cinemark owns the Century 16 movie theater in Aurora, Colorado, scene of last night’s mass shooting. Cinemark doesn’t allow anyone other than law enforcement officers to carry legal firearms in their theaters. The ban hadn’t escape the attention of some of Cinemark’s law-abiding, gun-toting customers—even before last night’s homicidal frenzy. Make the jump for the story of a Cinemark patron ejected from the cinema for Open Carrying [via defensivecarry.com ] . . .

Who owns Century 16?

Cinemark owns the Century 16 movie theater in Aurora, Colorado, scene of last night’s mass shooting. Cinemark doesn’t allow anyone other than law enforcement officers to carry legal firearms in their theaters.