claire's return policy

What is Claire's return policy?

We will gladly accept returns and exchanges in our stores within 60 days of purchase with original receipt, tags and packaging. If you purchased items online at claires.com, you may return them to us by following the instructions on the back of your invoice, also detailed below.

Can you return at Claire's without a receipt?

For returns without a receipt, we will issue a refund in the form of a Claire's gift card for the Order's current selling price. Online Returns and Exchanges. We cannot process returns or exchanges via the Site for online Orders or in-store purchases.

Can you return unused earrings at Claires?

In interests of hygiene and for your protection we do not accept returns of, or refunds on, unsealed cosmetics, pierced earrings or jewelry sets containing earrings or real body jewelry unless the items are of unsatisfactory quality or unfit for purpose. Currently Claire's does not offer prepaid return shipping labels.

How long does it take to get a refund from Claire's?

Returns made by post take up to ten days to reach the company. Once your order is received, Claire's will process the return within 24 hours and provide the refund to the original payment method within 30 days from the date of receipt of your return.

Can you return pierced earrings?

Earrings, make-up and toiletries: these items can't be returned for hygiene reasons and this may be extended to items such as underwear and swimwear.

Does Claire's replace lost earrings?

What can I do?" There is an excellent chance that we can replace it. However, we will need the earring you still have returned to us to create match. We will charge you 50% of the current cost of the pair plus $7 shipping and handling. You can arrange this by phone or email.

Can you return Jewellery?

Contact the jeweller straight away and report the problem. If you bought the jewellery locally, visit the jeweller. Take the item, the packaging (if possible) and any proof of purchase with you. If you cannot take the item back to the shop, either phone or write to the trader who will normally ask to inspect the item.

What is icings return policy?

Our merchandise can be returned or exchanged in our stores within 60 days (90 days with a gift receipt) in its original condition, including all tags and other item packaging, for a full refund.

What was Claire's called before?

Fashion Tress IndustriesClaire'sFormerlyFashion Tress Industries (1961–1973) Claire's Accessories (1973–1997)ProductsAccessories, jewelry, and cosmeticsRevenue−US$1.403 billion (2015)Operating income−US$14.6 million (2015)Net income−US$236.4 million (2015)11 more rows

Can you return earrings to Pandora?

If for any reason you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days of purchase. Damaged/defective items can only be returned by mail and cannot be returned or exchanged in-store. Shipping charges are non-refundable.

Can you return Bath and Body Works?

The Bath and Body Works return policy states that you can return anything, anytime for any reason. Their refunds are 100% guaranteed, and you are able to return even used merchandise if you are not happy with your purchase back to any store location for an exchange or refund.

Do I have to pay postage to return faulty goods?

Who pays postage for returns? The retailer is normally responsible for the cost of any returns (as specified in the Consumer Contracts Regulations), but this depends on the terms and conditions of the retailer. However, you are not expected to pay for postage when returning faulty products (as explained above).

What is icings return policy?

Our merchandise can be returned or exchanged in our stores within 60 days (90 days with a gift receipt) in its original condition, including all tags and other item packaging, for a full refund.

Can you return Jewellery?

Contact the jeweller straight away and report the problem. If you bought the jewellery locally, visit the jeweller. Take the item, the packaging (if possible) and any proof of purchase with you. If you cannot take the item back to the shop, either phone or write to the trader who will normally ask to inspect the item.

Can you return Bath and Body Works?

The Bath and Body Works return policy states that you can return anything, anytime for any reason. Their refunds are 100% guaranteed, and you are able to return even used merchandise if you are not happy with your purchase back to any store location for an exchange or refund.

Can you return earrings to Pandora?

If for any reason you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days of purchase. Damaged/defective items can only be returned by mail and cannot be returned or exchanged in-store. Shipping charges are non-refundable.

How to contact Claire's customer service?

If you receive an incorrect item, or damaged merchandise, please contact claires.com Customer Support by calling 1-800-804-7194, or emailing customersupport@claires.com. Returns In Store: You may choose to return or exchange your merchandise at a Claire's store near you.

Can you return Claires jewelry?

At this time, we cannot process exchanges online and store purchases cannot be returned by shipment. In interest of hygiene and for your protection we do not accept returns of, or refunds on, unsealed cosmetics, pierced earrings or jewelry sets containing ear rings or real body jewelry unless the items are of unsatisfactory quality or unfit for purpose.

Can you return unsealed earrings?

In interest of hygiene and for your protection we do not accept returns of, or refunds on, unsealed cosmetics, pierced earrings or jewelry sets containing earrings or real body jewelry unless the items are of unsatisfactory quality or unfit for purpose.

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How to resolve a dispute with Claire's?

If a dispute arises between you and Claire’s, you and Claire’s agree, as permitted by applicable law, to resolve any claim or controversy at law or equity arising out of, relating to, or connected in any way with these Terms of Sale through binding arbitration or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly at legal@claires.com to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

How old do you have to be to order from Claire's?

Please note that Claire’s doesn’t control how long authorization holds stay on your account. You may call your card-issuing bank if you have further questions. To be eligible to complete an Order, you must be at least the age of majority where you reside (18 years old in most states). 3. Pricing and Sales Tax.

How to contact Claires?

If you have any questions about Orders, you may contact us by email at customersupport@claires.com or phone at 1-800-804-7194. Customer Support representatives are available to answer your questions daily from 7am-10pm CST.

How old do you have to be to get a symlink?

To be eligible to complete an Order, you must be at least the age of majority where you reside (18 years old in most states).

What are the shipping restrictions for hazardous materials?

Items that are considered “hazardous materials” include (but are not limited to) aerosol and liquid products.

Can you return Claire's online?

In-Store Returns and Exchanges. If you order items online, you may return or exchange those items in-store. Items marked “Online Only” may be returned only by mail. You may be required to show a government-issued ID and the original receipt to receive a full refund. If you used a credit card to make your purchase, please have that available for the store associate to credit your account. If you used a third-party payment processor (e.g., PayPal) to place your Order, a refund will be provided via credit on a Claire's gift card. For returns without a receipt, we will issue a refund in the form of a Claire’s gift card for the Order’s current selling price.

Is the Federal Arbitration Act a written agreement?

You and Claire’s agree that we intend that this section satisfies the “writing” requirement of the Federal Arbitration Act. This section can only be amended by mutual agreement.

Can I change or cancel my order?

Once your order is submitted, we begin processing it immediately. During this time we cannot add or remove items, or otherwise modify or cancel your order.

How do I Buy Online, Pick Up In-Store?

It's as easy as 1, 2, 3! Shop your fave items online, swing by the store, and pick up your order in 2 hours or less. To place an order, select your location and choose "Pick-Up" as your delivery method in the shopping bag. When your order is ready for pickup, you’ll receive a notification via email.

What are the benefits of creating a Claire's account?

Creating a Claire’s account makes your online shopping experience easy and fast. You’ll be able to:

What payment methods are accepted?

We accept Visa, MasterCard, American Express, PayPal, and Claire's Gift Cards. We do not accept Discover card or American Express prepaid debit cards.:

How do I enroll in Claire's subscription boxes?

Signing up for Cdrop is super easy! Just click “Subscriptions” on Claires.com. Next, choose between a one-time box or a recurring quarterly subscription. You can also purchase subscriptions for multiple Cdrop boxes.

How can I get in touch with Claire's?

If you have a question about shopping and orders placed on our website, you may reach customer support by email at customersupport@claires.com or phone (1-800-804-7194). Customer Care representatives are available to answer your questions daily from 8:00am - 7:00pm CST Monday - Friday & 10:00am - 6:00pm CST Saturday and Sunday.

How much liability do we have for breach of contract?

We shall be liable only up to the amount of damages as typically foreseeable at the time of validity of these Terms between you and us, in respect of damages caused by a slightly negligent breach of a material contractual obligation (i.e. a duty the fulfilment of which is essential for the proper execution of these Terms, the breach of which endangers the purpose of these Terms and on the fulfilment of which you regularly rely); and

What happens if a court decides that a clause is unlawful?

If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.

How long does it take to return an item in the UK?

Old items can be returned up to 28 days from the date of purchase in the UK and 15 days from the date of purchase in the Republic of Ireland. When returning an old item, proof of purchase of a new item must be provided by means of a receipt. This service only applies to householders, business customers are excluded.

What is unlawful conduct?

engage in any activities through or in connection with the Website that: (i) harm, or attempt to harm, any individuals or entities; (ii) are unlawful, offensive, obscene, lewd, lascivious, violent, threatening, harassing, scandalous, inflammatory, pornographic, profane or abusive; (iii) violate any right of any other party; or (iv) could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law;

How much notice do you need to change your account on the website?

If you are a Registered User, we will provide you with at least thirty (30) days' advance notice of any such changes, unless the change is due to a change in law or for security reasons (in which case we may need to change these Terms on shorter notice). If you do not wish to continue using the Website following the changes to the Terms and Conditions, you can cancel your agreement to these Terms and Conditions by cancelling your Account.

What does "we" mean in a website?

In these Terms, when we refer to " we ", " us " or " our ", we mean the Company; and when we refer to " you " or " your " we mean you, the person accessing or using the Website.

What is defined term?

When certain words and phrases are used in these Terms, they have specific meanings (the se are known as " defined terms "). You can identify these defined terms because they start with capital letters (even if they are not at the start of a sentence). Where a defined term is used, it has the meaning given to it in the section of these Terms where it was defined (you can find these meanings by looking at the sentence where the defined term is included in brackets and speech marks).

Introduction

Order Acceptance and Billing

Pricing and Sales Tax

Payment Methods

Gift Cards

Discount Codes

Shipping and Pick Up In-Store

Cancellations

Returns and Exchanges

Promotions