Can you return unused earrings at Claires?
In interest of hygiene and for your protection we do not accept returns of, or refunds on, unsealed cosmetics, pierced earrings or jewelry sets containing earrings or real body jewelry unless the items are of unsatisfactory quality or unfit for purpose.
Can you return pierced earrings?
Earrings, make-up and toiletries: these items can't be returned for hygiene reasons and this may be extended to items such as underwear and swimwear.
Can I return faulty earrings?
Earrings are usually non returnable unless faulty. You would need to make this clear and most people wouldn't have issue with that. Just make your policy clear and polite.
Does Claire's replace broken earrings?
Missing Earring What can I do?" There is an excellent chance that we can replace it. However, we will need the earring you still have returned to us to create match. We will charge you 50% of the current cost of the pair plus $7 shipping and handling. You can arrange this by phone or email.
Can you get a refund on a piercing?
If you have suffered any adverse consequences because a piercing has gone wrong, then you may be entitled to make a claim for compensation. Making a claim will not only compensate you but can assist in preventing your body piercer from injuring others in the future.
Can you return Jewellery?
Contact the jeweller straight away and report the problem. If you bought the jewellery locally, visit the jeweller. Take the item, the packaging (if possible) and any proof of purchase with you. If you cannot take the item back to the shop, either phone or write to the trader who will normally ask to inspect the item.
Why are earrings non returnable?
Please note that pierced earrings including earring pendants are non-returnable for reasons of hygiene and safety. However we can't accept returns on engraved items - unless they were received faulty - or custom lengths items, as we've customized these pieces especially for you.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Is refunding illegal?
There is no federal or state law that absolutely requires you to accept returns, make exchanges or provide refunds without legal justification. Outside of general principles of contract law (i.e. fraud, material misrepresentation, mistake, unconscionable contracts, breach of warranty, etc.)
How do you take Claire's starter earrings off?
Hold the post of the earring with your index finger and thumb.Gently unscrew the back by rotating it to the left.Unscrew until the back slides off the post.
Do Claire's do refunds?
How do I return merchandise? Our merchandise can be returned or exchanged in our stores within 60 days in its original condition, including all tags and other item packaging, for a full refund.
How do you clean Claire's earrings?
Steps:Soak your gold earrings in dish soap and water for about 30 minutes.Gently brush them with a soft toothbrush.Rinse thoroughly and gently dry with a lint-free cloth.
Can I return piercing jewelry to Spencer's?
At Spencer's, we take our customers' safety very seriously, and we believe that re-selling body jewelry may put that at risk. In order to protect your health and wellbeing, we do not accept returns on body jewelry.
Do jewelry stores offer refunds?
An engagement ring is a big purchase, and customers want to know if it has a backstory. Because of this, most jewelry stores will not give you a full refund when you try to return it. Some might, but that's not the norm. In fact, some stores have a strict no-return policy.
Can you return earrings UK?
You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months.
Can I return jewelry to Zales?
You may return your purchase within 30 days of the purchase(shipped) date. You may exchange jewelry within 60 days and watches within 30 days. Returns and exchanges are not allowed on special ordered watches, custom designs, ear piercing earrings, gift cards and merchandise received via the Jewelry Replacement Plan.
How to contact Claire's customer service?
If you receive an incorrect item, or damaged merchandise, please contact claires.com Customer Support by calling 1-800-804-7194, or emailing customersupport@claires.com. Returns In Store: You may choose to return or exchange your merchandise at a Claire's store near you.
Can you return unsealed earrings?
In interest of hygiene and for your protection we do not accept returns of, or refunds on, unsealed cosmetics, pierced earrings or jewelry sets containing earrings or real body jewelry unless the items are of unsatisfactory quality or unfit for purpose.
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Can I change or cancel my order?
Once your order is submitted, we begin processing it immediately. During this time we cannot add or remove items, or otherwise modify or cancel your order.
How do I Buy Online, Pick Up In-Store?
It's as easy as 1, 2, 3! Shop your fave items online, swing by the store, and pick up your order in 2 hours or less. To place an order, select your location and choose "Pick-Up" as your delivery method in the shopping bag. When your order is ready for pickup, you’ll receive a notification via email.
What are the benefits of creating a Claire's account?
Creating a Claire’s account makes your online shopping experience easy and fast. You’ll be able to:
What payment methods are accepted?
We accept Visa, MasterCard, American Express, PayPal, and Claire's Gift Cards. We do not accept Discover card or American Express prepaid debit cards.:
How do I enroll in Claire's subscription boxes?
Signing up for Cdrop is super easy! Just click “Subscriptions” on Claires.com. Next, choose between a one-time box or a recurring quarterly subscription. You can also purchase subscriptions for multiple Cdrop boxes.
How can I get in touch with Claire's?
If you have a question about shopping and orders placed on our website, you may reach customer support by email at customersupport@claires.com or phone (1-800-804-7194). Customer Care representatives are available to answer your questions daily from 8:00am - 7:00pm CST Monday - Friday & 10:00am - 6:00pm CST Saturday and Sunday.
How to contact Claires?
If you have any questions about Orders, you may contact us by email at customersupport@claires.com or phone at 1-800-804-7194. Customer Support representatives are available to answer your questions daily from 7am-10pm CST.
How old do you have to be to order from Claire's?
Please note that Claire’s doesn’t control how long authorization holds stay on your account. You may call your card-issuing bank if you have further questions. To be eligible to complete an Order, you must be at least the age of majority where you reside (18 years old in most states). 3. Pricing and Sales Tax.
Can you use a gift card at Claire's?
Gift Cards. You may use a gift card issued by Claire’s as a payment option. Should the gift card cover the full amount of the Order, including shipping and sales tax, the gift card will cover the full payment and you will not be separately charged.
How long does it take to return an item in the UK?
Old items can be returned up to 28 days from the date of purchase in the UK and 15 days from the date of purchase in the Republic of Ireland. When returning an old item, proof of purchase of a new item must be provided by means of a receipt. This service only applies to householders, business customers are excluded.
Can Claire's promotions be applied to previously ordered items?
Offers or promotions cannot be applied to previously ordered items. Offers with a spend threshold exclude delivery charges. All items are subject to availability at time of order.
Can you use multiple gift cards at Claire's?
Stores can accept multiple Gift cards as payment. Online - Only 1 Gift card can be used as payment for a single transaction. Please treat your Gift Card as cash, Claire's cannot be responsible for lost, damaged or stolen cards and cannot be replaced.
Can I use a Claire's gift card in the UK?
I.e. Gift cards purchased from the UK can only be redeemed in the UK stores.
Is Claire's liable for any modification?
You agree that Claire's will not be liable to you or to any third party for any modification, suspension or discontinuance of the Site or any part thereof. Claire's also reserves the right to charge for use of the Site, in whole or in part, and to change its fees from time to time in its discretion.
What is Claire's Rewards?
Limit one Rewards Account per person. No purchase or fee is required to enroll. Claire’s Rewards is a customer rewards program that allows members to earn and accumulate points (“Points ”) ...
Can you earn points at Claire's?
Points are calculated after discounts are deducted from or coupons are applied to the purchase price. You cannot earn Points for any unauthorized or fraudulent charges. Claire’s reserves the right to remove Points earned from any una uthorized or fraudulent charges from your Rewards Account.
Is Claire's responsible for lost points?
Claire’s is not responsible for Points or Reward Coupons that expire, are lost, or are redeemed due to fraudulent activity. Suspected illegal, fraudulent, or other unauthorized use or misuse of Points, Reward Coupons, or any other activity inconsistent with these Terms may, in the sole and absolute discretion of Claire’s, result in termination or revocation of your participation in Claire’s Rewards. Such termination will result in the loss of all accumulated Points earned and Reward Coupons issued but not yet redeemed.
Can you use Claire's coupons at Walmart?
You may only use Reward Coupons that are associated with your own active Rewards Account. Unexpired Reward Coupons may be redeemed when making purchases of Claire’s merchandise at any Claire’s retail store or Claire’s Walmart store in the United States, or by entering the Reward Coupon Code when making a purchase on www.claires.com or the Claire’s App.
