What is the return policy for Claire's?
We will gladly accept returns and exchanges in our stores within 60 days of purchase with original receipt, tags and packaging. If you purchased items online at claires.com, you may return them to us by following the instructions on the back of your invoice, also detailed below.
Can you return at Claire's without a receipt?
For returns without a receipt, we will issue a refund in the form of a Claire's gift card for the Order's current selling price. Online Returns and Exchanges. We cannot process returns or exchanges via the Site for online Orders or in-store purchases.
Do Claire's do refunds?
How do I return merchandise? Our merchandise can be returned or exchanged in our stores within 60 days in its original condition, including all tags and other item packaging, for a full refund.
Can you return pierced earrings?
Earrings, make-up and toiletries: these items can't be returned for hygiene reasons and this may be extended to items such as underwear and swimwear.
Does Claire's replace lost earrings?
What can I do?" There is an excellent chance that we can replace it. However, we will need the earring you still have returned to us to create match. We will charge you 50% of the current cost of the pair plus $7 shipping and handling. You can arrange this by phone or email.
What was Claire's called before?
Fashion Tress IndustriesClaire'sFormerlyFashion Tress Industries (1961–1973) Claire's Accessories (1973–1997)ProductsAccessories, jewelry, and cosmeticsRevenue−US$1.403 billion (2015)Operating income−US$14.6 million (2015)Net income−US$236.4 million (2015)11 more rows
Can you return Jewellery?
Contact the jeweller straight away and report the problem. If you bought the jewellery locally, visit the jeweller. Take the item, the packaging (if possible) and any proof of purchase with you. If you cannot take the item back to the shop, either phone or write to the trader who will normally ask to inspect the item.
Do I have to pay postage to return faulty goods?
Who pays postage for returns? The retailer is normally responsible for the cost of any returns (as specified in the Consumer Contracts Regulations), but this depends on the terms and conditions of the retailer. However, you are not expected to pay for postage when returning faulty products (as explained above).
Can you return earrings to Pandora?
If for any reason you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days of purchase. Damaged/defective items can only be returned by mail and cannot be returned or exchanged in-store. Shipping charges are non-refundable.
Can you get a refund on a piercing?
If you have suffered any adverse consequences because a piercing has gone wrong, then you may be entitled to make a claim for compensation. Making a claim will not only compensate you but can assist in preventing your body piercer from injuring others in the future.
Can you return diamond earrings?
You may return any new jewelry item in its original, unworn condition within 30 days of receipt, for a full refund or exchange. Extended Holiday Return Policy - All items purchased on or after 11.01. 21 can be returned through 01.15. 22.
Can I return a diamond ring?
Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.
How long is Claire's refund?
within 30 daysPayment will be refunded within 30 days, but in most cases, this will be sooner. (Please note that refund times are dictated by your card issuer and are outside of our control).
What is icings return policy?
Our merchandise can be returned or exchanged in our stores within 60 days (90 days with a gift receipt) in its original condition, including all tags and other item packaging, for a full refund.
Can you return Jewellery?
Contact the jeweller straight away and report the problem. If you bought the jewellery locally, visit the jeweller. Take the item, the packaging (if possible) and any proof of purchase with you. If you cannot take the item back to the shop, either phone or write to the trader who will normally ask to inspect the item.
Can you return earrings to Pandora?
If for any reason you are not completely satisfied with your purchase, you may return items that are unused and in original condition within 30 days of purchase. Damaged/defective items can only be returned by mail and cannot be returned or exchanged in-store. Shipping charges are non-refundable.
How to contact Claire's customer service?
If you receive an incorrect item, or damaged merchandise, please contact claires.com Customer Support by calling 1-800-804-7194, or emailing customersupport@claires.com. Returns In Store: You may choose to return or exchange your merchandise at a Claire's store near you.
Can you return unsealed earrings?
In interest of hygiene and for your protection we do not accept returns of, or refunds on, unsealed cosmetics, pierced earrings or jewelry sets containing earrings or real body jewelry unless the items are of unsatisfactory quality or unfit for purpose.
Can you return Claires jewelry?
At this time, we cannot process exchanges online and store purchases cannot be returned by shipment. In interest of hygiene and for your protection we do not accept returns of, or refunds on, unsealed cosmetics, pierced earrings or jewelry sets containing ear rings or real body jewelry unless the items are of unsatisfactory quality or unfit for purpose.
How long does it take to return a Claire's item?
You can return your item with its order summary to Claire’s within 28 days of the date of receipt, provided the product is in like-new condition.
How long does it take for Claire's to process a return?
Returns made by post take up to ten days to reach the company. Once your order is received, Claire’s will process the return within 24 hours and provide the refund to the original payment method within 30 days from the date of receipt of your return.
Can you return an item to Claire's?
You can take your item to any Claire’s store with your order summary. You will get a refund to your original payment method right away. The company will also refund the delivery charge if it made a mistake in dispatch or if the item is defective or not as you ordered. You will not get the delivery charge if you decide to keep a part of your received order.
Can you return an item marked exclusively online?
If you purchase an item that is marked Exclusively Online, you can return it only by post.
Does Claire's accept returns?
Claire’s does not accept returns in franchises, concession stores, and outlet stores.
Does Claire's refund shipping fees?
You will need to get a proof-of-postage receipt at the post office. You will also need to pay the shipping fees, which Claire’s will refund if it made a mistake in dispatch or if the product is faulty in any way. The company won’t pay the shipping fees if you decide to keep a part of your order or if you are returning the product via a private carrier.
How can I get in touch with Claire's?
If you have a question about shopping and orders placed on our website, you may reach customer support by email at customersupport@clair es.com or phone (1-800-804-7194). Customer Care representatives are available to answer your questions daily from 8:00am - 7:00pm CST Monday - Friday & 10:00am - 6:00pm CST Saturday and Sunday.
How do I enroll in Claire's subscription boxes?
Signing up for Cdrop is super easy! Just click “Subscriptions” on Claires.com. Next, choose between a one- time box or a recurring quarterly subscription. You can also purchase subscriptions for multiple Cdrop boxes.
How to pay Claire's gift card?
During checkout, select a form of payment from the Claire's Gift Card or credit card dropdown menus. Other than Claire's Gift cards, all payment methods will be processed via "Credit Cards" fields during Checkout. If you do not already have a payment method stored, enter a new one. Then, enter your Billing Information as it appears on your credit card statement. If your information is already entered, confirm it is correct. Please ensure that your billing name is exactly as it appears on your credit card. For our customer's protection, transactions cannot be processed if billing information is not 100% accurate.
What are the benefits of joining Claire's Rewards?
When you join Claire’s Rewards, benefits of membership include, but are not limited to: 20% off your next purchase, a birthday surprise (if you provide us with your date of birth), free shipping twice per year, exclusive bonus events and promotions, in-store experiences, and advance notice of events and product launches.
Can I change or cancel my order?
Once your order is submitted, we begin processing it immediately. During this time we cannot add or remove items, or otherwise modify or cancel your order.
What does "not in its original condition" mean?
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
What to do if you haven't received your tax refund?
If you haven’t received a refund yet, first check your bank account again.
Is shipping cost refundable?
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Can you get a refund on a sale item?
Only regular-priced items may be refunded. Sale items cannot be refunded.
Do you get a gift certificate if you return a gift?
Once the returned item is received, a gift certificate will be mailed to you.
How old do you have to be to get Claire's Rewards?
Claire’s Rewards is open to legal residents of the United States who are 13 years of age or older. A valid email address is required to create a Claire’s Rewards Account (“Rewards Account”). A Rewards Account is required to be eligible for Claire’s Rewards. Limit one Rewards Account per person.
How to resolve a dispute with Claire's Rewards?
If a dispute arises between you and Claire’s, you and Claire’s agree, as permitted by applicable law, to resolve any claim or controversy at law or equity arising out of, relating to, or connected in any way with Claire’s Rewards through binding arbitration or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly at clairesrewards@claires.com to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.
How long does a reward coupon last?
Points accrued in your Rewards Account will expire 12 months from the date of the Qualifying Activity. Each Reward Coupon will expire 90 days after it is issued.
What happens if you use a reward coupon?
If the total amount of a purchase you make using a Reward Coupon is less than the amount of the Reward Coupon, you will forfeit the balance of the Reward Coupon. For example, if you use a $5.00 Reward Coupon to make a $4.50 purchase, you will not be given $.50 in change, nor will Points be credited back to your Rewards Account.
What is arbitration clause in Claire's contract?
These Terms include an arbitration provision that governs any disputes between you and Claire’s. This provision will affect your rights, including preventing you from bringing, joining or participating in class or consolidated proceedings and will also eliminate your right to a trial by jury.
When does the reward coupon apply?
The Reward Coupon will be applied after all other promotional credits or discounts offered at the time of purchase are applied to your purchase.
Can you earn points at Claire's?
Points are calculated after discounts are deducted from or coupons are applied to the purchase price. You cannot earn Points for any unauthorized or fraudulent charges. Claire’s reserves the right to remove Points earned from any una uthorized or fraudulent charges from your Rewards Account.
