Return-Policy.org

what is petsmart's return policy

by Aimee Schimmel Published 1 year ago Updated 1 year ago
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Receipts are valid for 60 days from date of purchase. If a purchase is paid with cash, a refund will be issued in cash. If a purchase is paid by check, a refund will be issued with a merchandise return card or cash following a 10-day waiting period from the date of sale for the appropriate amount.

Is PetSmart accepting returns now?

Returns are accepted in-store with with the packing slip or shipping confirmation as proof of purchase. The credit card used to purchase the merchandise is required in order for the return to be credited to the same card. The following types of purchases may only be returned in stores: Same-day delivery purchases.

Can I return my pet to PetSmart?

Can I Return Live Animals? Yes. If you've ever walked around a PetSmart store you know they sell critters like snakes, iguanas, mice, rats, hamsters, and other cool creatures. If you find yourself in a situation where you need to return one of these animals you have 14 days from date of purchase to do so.

Can I return opened dog food?

You're generally given 60 days to return things you've bought online or in one of the stores if you show proof of purchase. The one exception to the 60-day rule pertains to live pets that can only be returned within 14 days.

How long does it take for PetSmart to refund money?

PetSmart takes up to 30 days from receiving your return to issue a refund. It takes between three and seven days for credit processing, depending on your bank.

Do you have to bring the dead fish to PetSmart?

PetSmart's fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive. You must have a receipt for the fish, and you must return it to the same store where you purchased it.

Can I return a bearded dragon to Petco?

Our return policy is simple – if you are not 100% satisfied with your purchase, you can return it to any of our Petco or Unleashed by Petco stores or to one of our petco.com warehouses within 30 days of purchase.

Can I return food to PetSmart if my dog doesn't like it?

If you're not satisfied with a product purchased in the store, simply bring the product in its original packaging and in new or salable condition to any PetSmart store to be returned.

Can PetSmart look up a receipt?

Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place.

Can you return things to PetSmart without a tag?

Bring the product and a valid ID to any store and a merchandise return card for the most recent sale amount will be issued. If making an exchange, any positive balance will be refunded in the original form of tender.

Can I return a damaged item to PetSmart?

If you made a purchase on PetSmart.com or the PetSmart app and received a damaged or defective product, contact a Customer Care Representative within 30 days of delivery at 1-888-839-9638.

What to do with a hamster you can't keep?

Call your local shelter. Some shelters will accept small pets too. Be prepared to bring them the cage and all other associated equipment so they'll be able to keep your hamster while waiting for adopters. Talk to your veterinarian.

How do you get rid of a hamster?

You can take an unwanted hamster to an animal rescue shelter, which will find it a new home. If you no longer want your hamster, ask friends and family if they're interested. Some pet stores will take unwanted hamsters back with a valid receipt within 14 days of sale.

Can you return dog toys to PetSmart?

If you're not satisfied with a dog toy purchase that you made at Petsmart, you can return it as long as the product is in its original packaging and in new or salable condition. With a receipt, you can return the product within 60 days from date of purchase.

Is chewy still owned by PetSmart?

PetSmart later transferred 20% of its ownership stake in Chewy to private equity firm BC Partners, which has owned PetSmart since 2014, and also spun off an additional 16.5% of Chewy to an unrestricted subsidiary in 2018.

Can I Return Damaged Items To PetSmart?

Yes, as long as you have the original packaging and you return it within 60 days of purchasing it with a receipt you will be able to return many da...

Can PetSmart Look Up My Receipt?

Yes, as long as you have a Petsmart account and you used it when you made your purchase you will be able to look up your order history— including r...

Can I Return Opened Items To PetSmart?

Yes. If you wish to return an opened item to Petsmart you can do so as long as you return it with the original packaging.

Can You Return Dog Food to PetSmart?

Most dog owners can relate to the sinking feeling you get when you buy a big bag of dog food for your pooch, only to find out you picked up the wrong brand by mistake. If this happens to you and you’ve purchased that dog food from PetSmart, you’ll be happy to know that the store does allow you to exchange dog food for a different brand.

Can You Return Opened Food to PetSmart?

You may be familiar with that awful feeling you get when you excitedly bring home new food for your pet only to discover your pet won’t eat it.

Can PetSmart Look Up Receipts?

There’s nothing more frustrating than not being able to find a receipt when you’re trying to return something to PetSmart. Maybe you’re not the most organized person in the world, or perhaps you lost a receipt and can’t find it anywhere despite your best efforts.

Can You Return Fish to PetSmart?

If you purchase a fish from PetSmart and decide later you don’t want that fish, return it to PetSmart for an exchange or refund if you make the return within 14 days. You must bring along your receipt and a valid photo ID, and you must return the fish safely in an appropriate container.

Can You Return a Sick Fish to PetSmart?

PetSmart allows you to exchange a sick fish for a refund or exchange if you do it within 14 days and bring your receipt. The store does require that you bring the fish in without causing it any harm.

Can You Return a Dead Fish to PetSmart?

If you buy a fish from PetSmart and the fish dies unexpectedly within 14 days of purchase, don’t flush that poor thing down the toilet or throw it in the trash.

Can You Return an Opened Toy to PetSmart?

If you have purchased a toy from PetSmart and opened it only to find out your pet hates it, you may get upset. After all, it’s not fun to buy a toy for your pet only to discover he won’t play with it.

What Is Petsmart Return Policy?

Petsmart has a pretty extensive return policy that allows customers to return items for a full refund within 60 days of purchasing your item, providing you have the receipt.

Can You Return An Item To Petsmart Without A Receipt?

Yes, per the return policy you can return an item without a receipt if you bring a valid ID to any store. In this case, however, you will only receive a gift card for the amount and this is not redeemable for cash.

How To Return My Petsmart Products

You can return any items purchased in store or online from Petsmart to a Petsmart store with the receipt/invoice and the original packaging.

How Strict Is The Petsmart Return Policy?

The Petsmart return policy seems pretty lenient. Not many stores will allow you to return products without a receipt and Petsmart doesn’t seem to have any problem with it.

Petsmart Exchange Policy

Petsmart allows for exchanges on most products (not prescription medication, however). If you wish to exchange an item you can do so at any store and they will credit any remaining positive balance to your original payment method or a gift card.

Petsmart Refund Policy

If you wish to receive a refund you can do so with a valid receipt to the original payment method used at the time of purchase. Otherwise all refunds will be issued on gift cards for the current sale amount at the time of your return.

What Are The PetSmart Return Exceptions?

Some items can’t be returned to Petsmart even with a valid receipt if you try to return it outside of the 60 day period. These include electronic merchandise like fences and shock collars, tools for grooming like brushes or flea combs, non-prescription medications or vitamin, and filters or pumps.

How long does it take to return a pet to PetSmart?

The period for return – 60 days. If you wish to return any item to PetSmart, you can return it by showing the receipt. The product has to be in its original packaging and sellable condition. PetSmart Return Policy don’t accept exchanges for prescription based medicinal products.

Does PetSmart have gift cards?

PetSmart also offers gift cards that can be purchased online ( click here) or in the retail stores. Merchandise Return Cards are valid in-store only. Gift cards can be availed at store or online. They are secured with a 4 digit PIN in the absence of which it can’t be redeemed.

Does PetSmart offer a price match guarantee?

PetSmart Return Policy offers its customers a price match guarantee i.e. if you find a current PetSmart product being sold for a lower price at a competitor’s store or on www.petsmart.com, the company will match the price

Can You Return Pet to PetSmart?

Yes if you are ever around the PetSmart store you can see they sell some animals like snakes, mice, rats, hamsters and other pets. You need to return one of these animals, you have to return it within 14 days of purchase.

Can You Return Fish to PetSmart?

PetSmart has a 2-week return policy for fish. Therefore, you have to bring the fish with the store receipt to the PetSmart store. PetSmart will be arranged for a refund or exchange if you prefer.

Can You Return Hamster to PetSmart?

For hamsters, returns are similar to the PetSmart pet return policy. You can return your hamster to the PetSmart Store within 14 days of purchase. You can bring your dead hamster with the original receipt to the store and receive your money back.

Return Opened Food

Suppose you bought a 40-pound bag of dog food only to have Fido turn his nose up to it.

Does PetSmart Accept Return Without Box?

Customers satisfaction is very important to PetSmart. If you are not satisfied with the product, you can return it within 60 days of purchase with the original receipt. And you will receive your refund in 3-7 business days.

PetSmart Return Animals Policy

Yes, PetSmart has 14 days return policy for animals like snakes, iguanas, rats, hamsters, fish or many more. Therefore, If you need to return one of these animals, you can return it within 14 days of the purchase.

PetSmart Return Policy Canada

If you are not satisfied with an item and return in-store which one you purchased at petsmart.ca. Then you have to bring the item to the store in its original box plus the packing slip and the shipping confirmation email as proof of purchase to any PetSmart store.

What Is The Fish Return Policy Of Petsmart?

PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021.

Can You Swap A Sick Or Unwanted Fish For Other Fish?

You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill.

Which Way To Bring A Sick Fish Back?

If one of your fish falls ill, you can place it in a tank. Filling a bag or container with plastic water is the simplest method to return it to PetSmart.

Is It Appropriate To Return PetSmart A Dead Fish?

The question “ Can I return a fish to PetSmart even if it is dead?” may be quite sensitive to you. But the answer would be a surprise.

Which Way To Return A Dead Fish?

To bring a dead fish back to PetSmart, put the fish’s body in a safe box first. Then take it to your nearest PetSmart shop and let the PetSmart dead fish policy work.

How Long Does It Take For Refunds?

You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account.

Is It Possible To Bring Back A Used Fish Tank?

PetSmart has an interesting return policy for certain products, like aquariums.

What are the requirements to return a fish to PetSmart?

Original Sales Receipt: By the PetSmart return policy, you need to return your fish dead or alive within 14 days. While coming with your pet fish, PetSmart requires that you come with the original sales receipt.

Do I get a refund when I return my pet fish?

PetSmart gives you a refund when you return your pet fish within 14 days. Your refund is credited to your original payment method. Although if your pet fish died, you can choose to get another fish as a replacement.

How long does it take to get a refund?

It usually takes around 3 to 7 days for Petsmart to successfully process your refund and you’ll receive it through whatever means you originally made payment from.

Can I return a fish to PetSmart?

Yes, you can return a fish to PetSmart. PetSmart has a return policy that allows you to return your fish within 14 days of purchasing the fish. You can return your fish unwanted, sick, and even dead.

Does PetSmart have a fish warranty?

Yes, PetSmart has a fish warranty of 14 days. If your fish gets ill, dies, or for any reason, you seek to return your fish PetSmart will accept it. All you need to do is return your fish within 14 days of purchasing your pet fish.

Why do my fish keep dying from PetSmart?

Pet fish are amazing, colorful, and fun to keep but it starts getting stressful when you have to keep buying a new one because your fish keeps dying. If you find yourself in this kind of situation where your fish keeps dying, there are several reasons why it may be so.

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