- An original proof of purchase (receipts or invoice) is required with your return.
- Please remove any lock codes and remove any confidential, proprietary or personal information before returning your device. ...
- Return the device (device, battery, charger, manual and software, etc.) in the manufacturer’s original packaging along with the receipt/invoice.
Can you return a cell phone to Consumer Cellular?
With Consumer Cellular’s “Risk-Free” guarantee, you can return your phone, cancel your service, and pay nothing, provided you do so within 30 days of the activation of your service. Written By Amie Clark Amie has been writing about senior care products and services for the last decade.
How do I cancel Consumer Cellular?
- Set up your DoNotPay account in a web browser
- Choose the Find Hidden Money tool
- Enter Consumer Cellular as the service provider you want to get rid of
How to cancel Consumer Cellular?
This cancellation method involves the following steps:
- Prepare the information that Consumer Cellular representatives might need from you (contact details, account numbers, etc.)
- Dial 888-345-5509 to speak to one of their support specialists
- Use DoNotPay to jump the queue and avoid any delays
- Provide your info to the agent and request a cancellation
How to file a complaint against Consumer Cellular?
- Ms. Jessica Hartley, Communications Manager
- Ms. Traci Rhode, Supervisor
- Mr. Ed Evans, CEO
- Ms. Tina Overlock, Customer Relations Manager
See more
How do I return my cell phone to Consumer Cellular?
Give us a call. Please call customer support at (888) 345-5509 and talk to one of our customer service representatives about your past due return. Thank you for using Consumer Cellular.
Does Consumer Cellular have a cancellation fee?
Consumer Cellular is a prepaid service which means you are not under contract. In this case, you won't have any fees for canceling your contract early like an early termination fee.
Can I return a Consumer Cellular phone to Target?
We make phone returns simple. Just bring it back to the cell phone activation counter at any store within 14 days of pickup. The carrier account holder must be present with a valid ID.
Why is Consumer Cellular for seniors?
Consumer cellular focuses on seniors and people who don't use a ton of data, and this service can save you a significant amount of money versus traditional carriers. Consumer Cellular aims its wireless service at seniors who prefer low monthly cellphone bills to high data allotments.
Can I cancel Consumer Cellular at any time?
As per their Terms and Conditions, Consumer Cellular will prorate your monthly charges when you decide to terminate the service. They also offer a 100% Risk-Free Guarantee if you cancel the service and return the phone in the first 30 days.
Is Consumer Cellular owned by AT&T?
While AT&T is an actual carrier, Consumer Cellular is an independent provider that creates its own plans and packages. Both share the same network and many of the same features. Consumer Cellular offers many of the same cell phones as AT&T.
What is wrong with Consumer Cellular?
One of our biggest issues with Consumer Cellular is its unlimited data plan. The price is higher than what you'd pay other cell phone providers for unlimited data. For example, Visible Wireless offers a $40-a-month unlimited plan. And your unlimited data is technically only 35 GB of high-speed unlimited data.
How do I cancel my Consumer Cellular phone?
To cancel your Consumer Cellular service, you'll need to call them on (888) 345-5509. Line is your one-stop destination for all the information you need to delete your Consumer Cellular account, unsubscribe or cancel a free trial.
Does Verizon own Consumer Cellular?
Verizon is a stand-alone company with its own proprietary network, while Consumer Cellular is not considered an actual carrier. Instead, Consumer Cellular piggybacks its service through T-Mobile.
Does AARP own Consumer Cellular?
Consumer Cellular has been an AARP provider since 2008 and is proud to offer AARP members special discounts on our already affordable, flexible cell phone plans.
Does Consumer Cellular have senior discount?
Consumer Cellular offers five percent off to anyone over 50 years old.
How can a senior citizen get a free cell phone?
The Lifeline Assistance Program is a federal government initiative that provides free phone service, including monthly minutes and texts, to income qualifying elderly people. This free government cell phone service has been around for many years and has service providers throughout the U.S.
How do I cancel my contract with Consumer Cellular?
To cancel your Consumer Cellular service, you'll need to call them on (888) 345-5509.
What are the taxes and fees for Consumer Cellular?
Taxes can range from 15% to 35% of your total balance, depending on where you live.
What carrier does Consumer Cellular use?
Consumer Cellular provides wireless service using network capacity from AT&T and T-Mobile and also resells AT&T wholesale wireless services to other virtual operators. The company has been included on the Inc 5000 list as one of America's fastest growing companies every year since 2009.
Is Consumer Cellular only for seniors?
Consumer Cellular may be aimed at older people, but it's really meant for anyone who needs 10 GB or less data each month. And if you ever need more data (or less), you can change your plan at a moment's notice since Consumer Cellular doesn't make you sign a contract.
15-Day Return Policy
If you find we're not right for you, simply let us know within 15 days.
One-Year Manufacturer Warranty
Every device sold at UScellular is supported by a one-year manufacturer warranty covering manufacturing and electrical defects. Devices in good physical condition (no scratches, cracks, liquid damage or other physical damage) may be eligible for repair or replacement within one year.
Special Benefits for Aarp Members
As an approved AARP provider, Consumer Cellular has been offering members exclusive discounts for over 12 years, and continues to provide members a 5% discount on monthly service. For our average customer, that’s an annual reward of $24! *
Our Blog
When Consumer Cellular was founded back in 1995, we quickly defined a goal that still rings true today – to support our affordable cell phone service with a firm commitment to customer service. All these years... (Read More)
What is consumer cell phone?
Consumer Cellular Devices. Consumer Cellular offers an impressive array of cellphones and smartphones. If you want the latest from Apple, Samsung, and Motorola, then they’ve got you covered. They also have a few rudimentary flip phones such as the Consumer Cellular Link and Doro 7050, which cost only $50 and $30 respectively.
How long is the Consumer Cellular warranty?
Consumer Cellular Warranties and Return Policy. Every Consumer Cellular device is backed by their 30-day risk-free guarantee. With this guarantee, you’ll have 30 days to try out your device and see if it’s a good fit for your needs.
How much does a Grandpad cost?
For $250, in addition to a $40 monthly service plan, the Grandpad is a great way for your loved one to make calls, browse the web, and stay connected with family members. Using the Grandpad’s smartphone app, a caregiver can create a private circle of family and friends in order to facilitate communication.
How much does SquareTrade cover?
Starting at $2 per month (though the cost varies based on the device), you can purchase a SquareTrade protection plan, which covers your phone against drops, spills, and other accidental damage. Especially with the more expensive devices, this type of protection plan is a relative steal.
How much does a talk only phone cost?
Talk-only plans start at only $15 per month, and unlimited plans can go up to $60 per month, which is comparable to major providers such as T-Mobile. Additional phones can be added to any plan for only $15 per month, which is a great option for couples and families.
Is Consumer Cellular an AARP member?
For over a decade, Consumer Cellular has been an official partner of AARP, meaning that current members of this group receive a 9% discount on their monthly fees. Now, I’m not an AARP member just yet, but let’s say for the sake of argument that I was. Since my monthly service charge from Consumer Cellular was $90, this would have added up to an annual savings of $54. In addition to this generous discount, AARP members receive an extended 45-day money-back guarantee on their devices and service plan, 15 days more than that of regular customers. Trust me, I’m counting down the days until I’m eligible for membership and all that it has to offer!
Where can I buy consumer cellular?
Purchasing Consumer Cellular. Consumer Cellular can be purchased in person, either at Target or other independent retailers; however, I’d recommend using their website, as this will allow you to take a comprehensive look at each of their products and services.
Have a question about our phones, our plans, or anything else?
You can find information about specific phones on our Videos & Manuals pages or find out more about Consumer Cellular’s great plans and service on our Support & FAQs page.
Chat With An Agent
Can’t find the answers you’re looking for? Try our online chat for live, real-time access to one of our support specialists. Simply click the button below to be connected and let our online support team assist you.
How to cancel a DoNotPay account?
DoNotPay devised a cancellation method that requires only three steps and no contact of any kind with customer support: 1 Set up your DoNotPay account in a web browser 2 Choose the Find Hidden Money tool 3 Enter Consumer Cellular as the service provider you want to get rid of
What is consumer cellular?
Consumer Cellular is a postpaid mobile virtual network operator established in 1995. They use AT&T and T-Mobile’s network capacities and provide service to almost four million customers. Consumer Cellular is known to cater to users older than 50 through a range of benefits including:
What is the phone number for Consumer Cellular?
Our privacy and security policies are outlined below. If you still have questions, feel free to call us at. (888) 345-5509 .
Does Consumer Cellular share data?
Consumer Cellular does not share private consumer data to third parties for direct marketing or other purposes. For established customers, we collect some or all of the following data as needed for billing purposes: Billing Address. Last 4 Digits of Social Security Number. Date of Birth.
Is credit card information secure?
When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
