- You return the item within 14 days of purchase;
- You include a copy of your original COS invoice when you return the item
- The item is in re-saleable condition including that: It is in its original packaging, including instruction manuals and all accessories; It is unworn, unopened, unused and in its original condition; ...
How to set up a return policy?
When writing your policy, please consider the following:
- Determine the timeframe during which you will accept dropshipping returns. ...
- Cover the return policy of each supplier within your policy if you work with a few suppliers. ...
- Avoid specifying any return address on your refund and return policy page. ...
- Do not accept dropshipping returns that do not have a tracking number. ...
How to design a return policy?
A Return and Refund Policy lets customers know how you handle returns and refund requests. Its scope is limited to that topic. A Terms and Conditions agreement is far more broad in scope and addresses the use of your website or service. Potential topics covered in a T&C include governing law, restrictions of use, third party services ...
What is the purpose of a return policy?
- What Is the Purpose of a Shipping Policy?
- Shipping Policy Solutions
- What Your Shipping Policy Needs to Include
- Tips for Writing a Good Shipping Policy
- How Often Do You Need to Update Your Shipping Policy?
- Where to Display Your Shipping Policy
- Wrapping Up
What is standard return policy?
Standard Return Policy. With our simple returns process, you can shop online worry-free. If something doesn’t work out, you can send most items back within 30 days of delivery.*. Start the return process within 30 days of receiving your item. We inspect all returned items.
How do I return Cos items?
How do I return?Package up your return securely (in original packaging where possible) and be sure to include your completed Return Form.Attach your pre-paid label to the parcel.To arrange a collection, contact COS customer service.More items...
Where do I find my Cos return code?
You can find this information in the shipment confirmation email sent to you. Put this return form in the parcel with the items you wish to return 01.
What is the return policy in Canada?
In Canada, businesses are not obligated to accept returned items unless they are defective. However, they usually offer refunds or exchanges to help foster good customer relations.
Can you return a jacket without the receipt?
If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You'll need to show ID to return items without a receipt.
How long does a COS refund take?
For faulty items COS will make a full refund to you as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items.
Can I return Cos final sale?
COS does not accept price adjustments. COS does not accept returns by mail. Items purchased as "FINAL SALE" are not eligible for return, exchange or credit without exception and merchandise is sold as is. All Personalized or altered items are considered Final Sale and cannot be returned.
What is 30 day return policy?
"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can stores not accept returns?
Customer Returns and Refunds Under Federal Law While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.
Can I return clothes without tag?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
Can you return worn clothes?
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
Can you wear clothes and return them?
We're talking about "wardrobing" which is where you buy an outfit, wear it, and then return it for a refund. Although not technically illegal, it is considered a form of “return fraud” by shops with staff being told to inspect items in case they've been worn.
How do I contact Cos UK?
The quickest way to reach us is by calling us on +44 344 249 20 79. You can also send us a message on Facebook or write to us at customerservice@cos.com. If you need to contact one of our stores directly, you can find all the details in our Store Locator.
Are Mango returns free?
Take the parcel with the items you wish to exchange or return to your nearest Post Office. It's very simple!
Do you need your card to return at Zara?
To exchange or return an item purchased from any of our stores, you must present the paper sales receipt. You can also present it via your ZARA QR (only available for returns). If you have made your purchase via IPOD in one of our stores, see exchange information in the IPOD section.
Does Cos do price match?
The COS Price Match Guarantee If you happen to find a lower price online and meet the following terms and conditions/ COS will credit you 110% of the difference.
Online Return Process
Step 1: Call Alshaya Customer service on 8004414440 and inform them that you want to return items. Share the required details with the customer service representative.
Refunds
Subject to the above exclusions, we will process a refund upon receipt of the returned/exchanged products, excluding any delivery charges you paid for through ordering.
Cancellation
If you wish to cancel your order, you may do so by calling our Customer Services department: 8004414440 during working hours and within one hour of having placed it.
HOW TO RETURN A PRODUCT
To qualify for a full KOS refund, we require the KOS Product labels in a letter envelope with your Return Authorization # (RA#) written on the front.
DAMAGED AND DEFECTIVE ITEMS
If you receive a damaged or defective item, contact KOS Customer Care within 30 days of delivery at 1-833-344-4567.
RETURN EXCEPTIONS
Our Standard Return policies do not apply to all items. Below are items that cannot be returned and cannot be refunded:
