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costco prescription glasses return policy

by Martina Boehm Published 3 years ago Updated 2 years ago
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When it comes to glasses, Costco does not offer returns or exchanges to customers. However, if the prescription for your glasses is incorrect, you can have them replaced and modified by Costco. In addition, contact lenses can be returned to Costco up to 5 years after purchase if they are unused.May 25, 2022

Full Answer

Can I return prescription eyeglasses to Costco?

Here’s the Costco Optical return policy in plain language. Costco Optical does not accept returns or exchanges for prescription glasses or sunglasses. You might be able to get the lenses in your glasses replaced if there is something wrong with the prescription. Contacts can be returned as long as the packaging is unopened, undamaged, and unmarked.

Does Costco have warranty on glasses?

Glasses from Costco Optical do not include a warranty for scratches, broken frames, or any other repairs. However, individual locations may offer repairs for free or at a cost. [1] We contacted Costco locations in California, Massachusetts, Tennessee, and Utah to confirm this information.

Why you should be getting your eyeglasses at Costco?

Large discount chains. Costco and Walmart are low-cost one-stop spots for buying eyeglasses where you can do everything from having your eyes examined to getting your finished glasses adjusted for fit. Frames can be inexpensive at these stores.

Can I buy glasses with an expired prescription?

The Contact Lens Rule says that contact prescriptions must be good for at least a year, unless your eye care professional has a medical reason for making it shorter. Don’t try to buy glasses or contact lenses with an expired prescription. Your eye health changes over time, so it’s important to have regular comprehensive eye health exams.

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Can you return prescription eyeglasses?

Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.

What is Costco warranty on eyeglasses?

Unfortunately, eyeglasses from Costco Optical do not include a warranty for broken frames or scratches. And you also require a Costco membership to buy any products at the optical department. Bifocal lenses are available at Costco Optical.

Why are Costco glasses so cheap?

Costco demands low prices and quality from the suppliers. Their eye exam (at the location I go to) doesn't have the latest/greatest technology. Eye mapping and all that stuff. But, you can get an exam anywhere and get your prescription filled at Costco or other discount online glasses providers.

Are Costco eye lenses good quality?

Costco Optical is a department within large Costco stores. This department sells glasses, sunglasses, and contact lenses and offers eye exams. At the time of publishing, Costco Optical does not hold an accreditation with the Better Business Bureau (BBB), which gives the department an A+ grade.

Will Costco fix broken glasses?

Costco will repair any glasses purchased online in-store. If you purchased your glasses online, you can take them to a Costco Optical center and have them repaired for free or at a small fee.

Are Costco eyeglasses scratch resistant?

Included on all lenses is our anti-reflective treatment which provides superior scratch resistance, exceptional quality and gives each lens a cosmetically appealing look.

Can I get replacement lenses at Costco?

They don't offer eyeglass lens replacement only, but maybe in some cases (there's little way to tell). And if you do get a new set of glasses, they seem to only guarantee service for two years, which isn't that long.

How can I fix the scratches on my glasses?

Mix one to two tablespoons of baking soda with warm water until it forms a thick paste. Apply the baking soda-water mixture directly to the scratched part of your lenses using a cotton ball or a clean microfiber cloth. Use a consistent, circular motion and gentle pressure without pushing down too hard.

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