Limits in Costco’s Mattress Return Policy
- Time Limits. In general, Costco’s returns don’t have a time limit with a few exceptions. ...
- Refund Limits. There aren’t any limitations to the number of refunds you take on. ...
- Limits on Opening the Package. You do not need the original packaging to return your mattress to Costco, although all parts and included accessories do need to be present.
How do you return a mattress to Costco?
- Your name
- Order confirmation number
- Phone number
- Reason for your return
- Is the credit card you used to purchase the item still active?
Can you return a mattress to Costco?
To return a mattress, you can bring it to any Costco warehouse. Without a receipt, you can still return a product. A receipt makes the process faster, but it’s not required. Returning without a receipt involves another way of verifying the item as a Costco product.
Will Costco pick up mattress?
It depends on the new mattress. Some have “white glove delivery” with haul-away service, and some don’t. Check under the shipping & returns section of the mattress you’re looking at on costco.com. Yes. We bought a Sealy online from Costco and it was delivered and setup on our existing bed frame.
Can I return stuff in Costco without receipt?
Yes, Costco does accept returns without a receipt. Granted, it makes it much easier for the Return Clerk. As long as you have your membership card, your item can be looked up in the system. Keep in mind that electronics only have a 90 day return policy. Early symptoms of spinal muscular atrophy may surprise you.
Can I return mattress to Costco?
With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist...
Can you return a mattress for a refund?
Yes, that's a full year to test the mattress and return it if it's not right for you. If you don't open your mattress, you can initiate a full return or a full exchange immediately. Once your mattress is opened, you'll need to wait 30 days after delivery before you can do either.
Can I return a mattress if I don't like it?
Some shops will only offer an exchange or store credit, rather than a full refund. Some high street retailers will only accept returns if the mattress is unused, so it will need to be in perfect condition, undamaged and in its original packaging. That means you won't be able to change your mind once you've slept on it.
Can you return a mattress after you buy it?
Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back.
How many days do you have to return a mattress?
It will take time for your body to adjust to your new mattress and vice versa. In fact, studies show most people experience some initial level of discomfort with their new mattress. Because of this, we ask you to sleep on it for a minimum of 21 nights to allow for this adjustment period.
What do you do if you don't like your mattress?
Yes, mattress toppers can alter the feel of your mattress. If you want your mattress to have a plusher feel, use a thick memory foam mattress topper. Memory foam toppers can be between 2 to 4 inches thick. To firm up your bed, use firmer memory foam, compact wool, or latex mattress toppers.
How does returning a mattress work?
They'll either take it to a donation center or back to their warehouse. This is the easiest solution, although it can sometimes be a headache to coordinate the delivery truck. You may have to re-box your mattress and prepare it for shipment yourself. This task is often a two-person job.
What is Amazon's return policy on mattresses?
Mattresses. You can request a return or refund for any reason within 100 days of receipt of shipment. We accept the return of mattresses that are unopened and in their original packaging. Unboxed, expanded, and full size mattresses are not returnable, but are eligible for a refund.
How long does Costco take to return a mattress?
Even though there are still some exceptions such us projectors, smartphones, among others, which need to be returned within 90 days, in what concerns mattresses, you don’t have a time limit to return it.
Do you need to keep receipts at Costco?
Another advantage of buying a mattress at Costco and then return it is that if you used your Costco membership number, you don’t even need to keep your receipt.
Does Costco have a return policy?
However, and even though there are other companies where you can shop, the truth is that Costco has a unique characteristic that makes everyone come back – the Costco mattress return policy. When you are thinking about buying a mattress, while you can do it online, some people prefer to go to the physical store instead.
