rack room shoes return policy worn shoes

by Dr. Rasheed Haag Published 2 years ago Updated 1 year ago

What is Rack Room’s return policy for unworn merchandise?

Unworn merchandise must be returned within 60 days from the purchase date, with original packaging, box and receipt. If you do not have a receipt, a Rack Room Shoes gift card will be offered for the current selling price or a merchandise exchange.

How long does it take for Rack Room to process returns?

It may take up to 10 business days to process the return and 3 – 10 business days to reflect the credit to the original form of payment. Rack Room Shoes is not responsible for the merchandise until it has been received by our Returns Processing Center. C.O.D. packages will not be accepted.

What forms of payment do you accept for Rack Room Shoes?

We are able to accept: Rack Room Shoes gift cards, Visa, Mastercard, Discover and American Express. We do not accept checks, money orders, or cash for online purchases. How do I use a coupon or promotion code?

How do I contact rackroom about an exchange?

If you have any questions regarding our exchange policy, please feel free to email us at Item (s) Added to bag! Need Help? Find everything you need in one place.


Can I return worn shoes to rack room?

How can an item be returned in store? Unworn merchandise must be returned within 60 days from the purchase date, with original packaging, box and receipt. If you do not have a receipt, a Rack Room Shoes gift card will be offered for the current selling price or a merchandise exchange.

How do I contact Rack Room Shoes customer service?


Can you return off Broadway to rack room?

Returns and Exchanges with Original Receipt: Unworn merchandise may be returned within 60 days of purchase for a full refund. Merchandise must be accompanied by the original box.

What is Off Broadway Shoes return policy?

Most returns are accepted within 15 days of the shipment date for a full refund less the original shipping cost. The return shipping cost is the responsibility of the customer. To be eligible for a refund, the item(s) must be returned unused in its original packaging and original condition.

What company owns Rack Room Shoes?

Deichmann SESnipes SERack Room Shoes/Parent organizations

Are Off Broadway Shoes real?

Off Broadway Shoe Warehouse is an American discount shoe retailer founded in 1989 in Nashville, Tennessee. Currently headquartered in Charlotte, NC, it's a legit shoe store with good customer service.

What is DSW return policy?

Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.

What is Shoe Carnival return policy?

Purchases may be returned or exchanged within 60 days of the purchase date and must be new, unused, and contain all original packaging. We will only accept used items if there is an obvious defect. Online purchases can be returned to any of our store locations free of charge.

Does Nordstrom Rack do curbside returns?

Start your return online. Drop off your items using contactless Curbside Returns, available at any store. We're unable to accept fine jewelry, designer items, opened baby gear or Nordstrom Rack items curbside. Refunds can be expected in 5-7 business days.

How long does it take for Off Broadway Shoes to ship?

The majority of orders placed before 12:00pm EST will ship within 24 hours.

Can I return Macy's store purchase online?

Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.

Where is Rack Room Shoes headquarters?

Charlotte, NCRack Room Shoes / Headquarters

Does Rack Room Shoes use klarna?

We've partnered with Klarna to give you a better shopping experience.

All About the Rack Room Shoes Return Policy

The Rack Room Shoes’ return window is 60 days from the date of purchase. You can return an item either via mail or to one of the stores. Worn merchandise does not qualify for a refund or an exchange. You cannot return items bought in person to the online store. What you need to provide for a refund is:

How To Return a Rack Room Shoes Product

There aren’t too many options to initiate a return—you can do it in the following ways:

Request a Return in a Flash Using DoNotPay

Does all of the above seem like too much bother? Do you want to avoid going back and forth with Rack Room Shoes customer care representatives? DoNotPay can expedite the process! All you need to do is:

Explore Other Companies We Can Help You With

DoNotPay has a knowledge base in which you can find return policies of other renowned companies, such as:

When Will You Get Your Money Back?

You will have to wait for up to two billing cycles for the credit to appear on your card. In case you paid for the product using a check, the cash refund will take up to seven business days.

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Looking into resolving other tedious bureaucratic tasks with the help of our app? Check out a fraction of our product range that can assist you with:

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