Full Answer
What is the return policy for mattresses?
The mattress must be returned in good condition, free of tears, holes, odors, stains or soiling of any kind to ensure a full credit. Take the mattress to a Denver Mattress Company store. Please allow 30 days for the credit to appear on your billing statement.
How do I return a mattress to Denver Mattress Company?
For items that were originally purchased in a retail store location, please contact that store to make return arrangements. The mattress must be returned in good condition, free of tears, holes, odors, stains or soiling of any kind to ensure a full credit. Take the mattress to a Denver Mattress Company store.
What is Denver Mattress's 365 day better sleep guarantee?
Denver Mattress offers a 365 Day Better Sleep Guarantee policy. In order to be eligible for the guarantee, each mattress purchased must include a mattress protector or waterproof mattress pad on the same invoice. Some exclusions apply.
What is the “sleep trial” period for Denver Mattress?
For this review, we’ll consider the first four months after you purchase the mattress as the “sleep trial.” If you return the mattress within the first four months of ownership, Denver Mattress will either refund you the cost of the mattress or let you exchange it.
Is there a return policy on mattresses?
Yes, that's a full year to test the mattress and return it if it's not right for you. If you don't open your mattress, you can initiate a full return or a full exchange immediately. Once your mattress is opened, you'll need to wait 30 days after delivery before you can do either.
How long after you buy a mattress can you return it?
Most companies offer a 100-days money-back guarantee, which is good enough. But if it's less than 30 days, stay away from them. Editor's note: some companies—like Saatva—offer a full refund, but still make you pay for shipping the item back to them.
How do I return a mattress after opening it?
1:196:57How To Return A Bed In A Box Mattress (FULL GUIDE) - YouTubeYouTubeStart of suggested clipEnd of suggested clipBut after the first 30 in a lot of cases. If you're still unsatisfied with the bed that you just gotMoreBut after the first 30 in a lot of cases. If you're still unsatisfied with the bed that you just got you know you can just call the company up and initiate the whole returns.
How does returning a mattress work?
They'll either take it to a donation center or back to their warehouse. This is the easiest solution, although it can sometimes be a headache to coordinate the delivery truck. You may have to re-box your mattress and prepare it for shipment yourself. This task is often a two-person job.
Can I return a mattress if I don't like it?
Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back. Seems easy, so I tried it. I had bought a mattress from a company called Tulo, but wanted to swap a medium-firmness model for a firm one.
Can you return a mattress within 30 days?
First, most brands won't accept returns during the first 30 days that you own the mattress. Known as the waiting period, these weeks ensure that you give the new bed a fair chance. Foams take time to reach their final feel, and the body's musculature can take a few weeks to adjust to a new sleeping surface.
How do you send a mattress back to a box?
You'll need to contact the company you bought the mattress from when you decide to return it. Online mattress companies don't expect their customers to actually ship the mattress back to them. They're not trying to pull a bait-and-switch, though.
How do you return a memory foam mattress?
0:004:22How to Return or Move a King or Queen size Foam Mattress Part 1YouTubeStart of suggested clipEnd of suggested clipSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use aMoreSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use a tape gun. Like that with the plastic tape you but you want to seal up the end really good.
Does a mattress soften over time?
Most mattresses take anywhere from 30 to 90 days to fully “break in." Your new mattress may be different from your old one, or it may seem stiff from its newness, and thus may seem uncomfortable for a little while. Like a new pair of shoes, the mattress materials haven't had time to soften and conform to your body.
How do I return a memory foam mattress to Walmart?
They will accept returns of mattresses within 90-days of purchase, as long as the mattress is in the original packaging and has not been opened. If you have a receipt, you can receive a full refund or store credit. Unfortunately, they will not accept returns of used mattresses as it is unhygienic to touch and re-sell.
Can you fold a mattress in a box?
You can fold a foam mattress 5-inches thick, or more in half, but it is not recommended to fold a mattress that is thicker than six inches, to avoid significant deformation to the foam. The mattress should not be left in that position for more than two—maximum of three weeks.
How do you return a memory foam mattress?
0:004:22How to Return or Move a King or Queen size Foam Mattress Part 1YouTubeStart of suggested clipEnd of suggested clipSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use aMoreSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use a tape gun. Like that with the plastic tape you but you want to seal up the end really good.
Can you return an opened mattress to Walmart?
In terms of condition, Walmart requires that the product is still in reasonable condition. This means that air mattresses can be returned even if the packaging has been opened. So long as the mattress itself is undamaged, you should have no problem making a return.
What is Amazon's return policy on mattresses?
Mattresses. You can request a return or refund for any reason within 100 days of receipt of shipment. We accept the return of mattresses that are unopened and in their original packaging. Unboxed, expanded, and full size mattresses are not returnable, but are eligible for a refund.
What is Macy's return policy on mattresses?
Mattresses in a box return policy Mattresses in a Box shipped directly from our vendor to your home may be returned for preference reasons within 120 days of receipt by contacting Macy's Customer Service at 1-888-822-6229.
GENERAL
Store information can be found on our “Find a Store” page using the below link.
FINANCING
You can apply by visiting your local store or by completing the online application found on our financing page.
SHOPPING
The keys to a good night's rest are proper spinal alignment and pressure point relief. In order to achieve both, the mattress and pillow have to work together. Our expert team will help you find your personalized sleeping solution by evaluating pressure points and finding the best way to help your muscles relax for a better night's rest.
MANUFACTURING
If you are still within the manufacturer warranty period, please contact the manufacturer directly for assistance:
SUBSCRIPTIONS
Please visit our subscriptions page to subscribe or unsubscribe from promotional emails. Customer's who have currently placed orders will still receive order updates via email. Customers however, will not continue to receive any promotional emails.
Who owns Denver Mattress?
The company now has over 90 locations in 30 states and is owned by Furniture Row. The company's slogan "more mattress, less money" comes from its business model which includes manufacturing and selling exclusive mattress ...
How long do you have to sleep on a mattress?
Customers do have to sleep on it for 30 days, a standard break-in period, or sleep trial, for the mattress industry. This time period allows you to adjust to your new bed and vice versa, so a hasty decision isn’t made before the bed has been broken-in properly.
How long after purchase can I get a refund?
Within the first four months after purchase, you can get 100% credit for a refund or exchange. This is a great policy. Not many retailers offer a refund at all. The second four months, you get 75% towards an exchange, and the final four months, you get 50% credit towards an exchange.
Can I exchange a mattress after the first four months?
This is awesome. However, customers should know that after the first four months, the refund period ends, and you can only exchange. In addition to that, the second four months offer 75% credit and the final four months offer 50% credit towards a different mattress.
Does Denver Mattress have a return policy?
Denver Mattress Co. has an interesting return policy, called the Better Sleep Guarantee. To make sure that customers select a comfortable mattress with adequate pressure relief for their sleeping position, a 1-year policy is in place. This means that you get up to 365 nights to try out sleeping on your new bed.
How long does Denver Mattress guarantee?
Denver Mattress has what it advertises as a “365-Day Better Sleep Guarantee.” If you look at the details, it’s not the same as a sleep trial for an entire year. For this review, we’ll consider the first four months after you purchase the mattress as the “sleep trial.” If you return the mattress within the first four months of ownership, Denver Mattress will either refund you the cost of the mattress or let you exchange it. The only caveat is that you must own the mattress for at least 30 days before you can return or exchange it. This allows you to have enough time to let your body adjust to the new mattress. In the subsequent paragraph, we’ll talk about what happens after four months and why we consider this to fit underneath the “return policy.”
When did Denver Mattress start making mattresses?
The company first started producing mattresses in the 1980s. At first, Denver Mattresses were actually just water beds – there was a craze for these beds at the time, and demand had skyrocketed.
How long do you have to own a mattress to get a credit?
If you own the mattress for longer than four months but less than eight months and decide to exchange it, Denver Mattress will give you a 75% credit toward a different mattress. After eight months of ownership, the mattress company will give you a 50% credit toward a different mattress.
What is Denver mattress made of?
In this section of the article, we’ll look at all the different materials used to build Denver mattresses. Most Denver Mattresses are built using a combination of steel coils, memory foams, and other foams. We’ll dissect each mattress layer by layer – check it out below!
How much foam does a Doctor's Choice mattress have?
system and the same number of alternating checkerboard coils – 750. According to Denver Mattress, most competing mattresses only have 1.1 – 1.5 lbs. of foam, meaning Doctor’s Choice has a noticeable amount more.
What is the perfect edge on a mattress?
Bottom/Edge. On the edges of the mattress, you’ll find “The Perfect Edge” – a foam material that helps you take full advantage of the mattress’s sleeping surface. This will keep you from sinking into the mattress or sliding off the edge.
What is the core of a mattress?
There are two key components of the “core” or middle layer of the mattress – the comfort layers and the support system. The comfort layers include 2 ½” of 1.8lb density convoluted EF foam and a Flex Net insulator. Underneath the comfort layer is the support system – a Balanced Orthopedic Sleep System (B.O.S.S.) and 750 alternating checkerboard coils.
Denver Mattress Company Introduction
The Company has risen out of the waterbed boom in the 1980’s and gradually grew bigger and bigger.
Short Reviews On Each Model
Overview: The Doctor’s Choice Euro Top model is a 13’’ mid-range mattress which comes at a reasonable cost for what it has to offer.
Which Denver Mattress Is Best For Me
If you find it difficult to distinguish a good quality brand among the myriads out there, we recommend checking the Denver Mattress. The US-based company has made a name for itself as one of the leading manufacturers offering quality innerspring and hybrid beds.
What is Denver Mattress?
The Denver Mattress® brand falls under the Furniture Row® family of companies. Furniture Row was named after a shopping center that included Denver Mattress and other furniture stores in 1995.
What is Denver mattress doctor choice?
In terms of their offerings, their most popular mattress is the Denver Mattress Doctor's Choice®, which is low to mid-priced line with zoned coils to support the lumbar system of the spine. Additionally, Denver offers other innerspring and memory foam mattresses such as the Aspen memory foam mattress line, which includes includes breathable ...
How much does a Buena Vista mattress cost?
There are 2 firmness options - a firm and a plush option. This is an innerspring option with prices starting at $208. They have foam quilted into the cover and individually wrapped coils for support.
How much does an athlete choice mattress cost?
There are plenty of mattress in a box options than the Aspen that fit most sleepers better. Athlete's Choice™ Mattress: Starting at $529, these all-foam mattresses come with copper-infused foam that diffuses heat away from the sleeper while being anti-microbial.
Does Denver Mattress make their own mattress?
Denver's Specifics. Denver Mattress builds their own mattresses in their own mattress factory so that they can offer factory direct prices to customers. Their prices are competitive versus many other mattress retailers and name-brand mattresses, which is a big selling point to sleepers. However, there are some complaints about durability ...
Does Doctor Choice mattress help with back pain?
With the lumbar support from the Doctor's Choice and the firmness options from their other lines, you can definitely find a mattress that will help with back pain -- at least at first. However, due to the issues with mattress breakdown after a short period, people with back problems can have more issues if sleeping on a sagging bed.
Does Denver Mattress have sagging?
Denver Mattress has some complaints when it comes to its durability with some reports about quick sagging on some models. Although they use materials like pocketed coils and air-foam, some have found that these materials break down quicker than expected.
The Types of Mattress Return Policies
Different companies have different return policies. Always consult them before going on with your purchase, as they are a deal breaker.
When You Should Return Your Mattress
The first step is deciding if you should actually return your mattress. This right here is why you must ensure you are buying a mattress from a company with a generous return policy.
Companies with the Best Return Policies
Looking through all companies’ return policies is exhausting. That’s why we made this list for you. Buying a mattress from these companies protects you and your money from bad purchases.
How to Avoid Returning your Mattress
It’s always best to not need to return your mattress. After all, it’s a lot of hassle that could be avoided if you got one that works well for you. Here are a couple of pointers for when you go mattress shopping:
Conclusions
In conclusion, mattresses are big purchases and you need to always be aware of what the return policy is before buying.
Contacting the Mattress Company
Contact the company and be sure to have your order number and purchase date with you
Which Companies Offer Free Mattress Returns?
Most brands offer a full refund of the mattress purchase price, and some of those brands are really good. Regardless of the free trial and full refunds, some companies ask for a transportation fee of $50-$100 for a mattress return.
Reasons to Return a Mattress
Has it been over 30 days since you started sleeping on a mattress and you’re still not having a good night’s rest? You probably need to return it. Here are some common reasons why people return their mattresses.
What Do Mattress Companies Do with Returned Mattresses?
Most companies examine returned mattresses and if mattresses get approved, they are donated to charities or local homeless shelters.
365 Day Better Sleep Guarantee
- Factory Direct savings on our Exclusive Denver Mattress lineup. We own the Factory and eliminate the middleman markup! The lowest price available on all major brand products! The best satisfaction promise: Up to 1 year to try your new mattress! (terms and conditions apply) COVID …
Terms and Conditions
- First 4 Months after Purchase 100% credit toward refund or exchange Customer must keep the mattress set for a minimum of 30 days in order to fully adjust to the new mattress. 2nd 4 Months 75% credit toward exchange to a different mattress (no refunds) Final 4 Months 50% credit toward exchange to a different mattress (no refunds) No returns on special order sized mattresses incl…
Returns to Our Processing Center
- For items that were originally purchased online, please call 1-866-DrChoice to schedule your return. For items that were originally purchased in a retail store location, please contact that store to make return arrangements. The item must be returned in good condition free of tears, holes, odors, stains or soiling of any kind. Please also provide us your telephone number in the event w…
Exceptions to The Return Policy
- Bedding related products (including, but not limited to: pillows, mattress pads, sheets, care kits, and bed frames) are not returnable once they have been used, or removed from the original package. Tempur-Pedic® Adjustable Bases are not returnable.