- Items marked “sale” are not eligible for returns.
- No exchange or refund is available on any product that has been personalised unless the product is faulty.
- Items purchased during storewide promotions (with a discount greater than 10%) are valid for exchange or store credit only.
Full Answer
What is Horchow furniture?
How many different beds does Horchow have?
Is Horchow furniture a designer?
Is Horchow mirror broken?
Does Horchow carry duvets?
Can Horchow items be returned at Neiman Marcus?
Returning In Store Bring the merchandise and either your return slip (if purchase was made online) or receipt (from in-store purchases) to any store sales associate. Neiman Marcus stores are unable to process returns for items purchased at Bergdorf Goodman, Last Call and Horchow stores, online or via catalog.
Who is horchow?
Horchow is a brand by Neiman Marcus. They offer high end furniture and home decor with a focus on modern, trendsetting style that fits into a variety of home designs. In addition to furniture, they also offer dining room and kitchen goods and gourmet delights.
Who owns Horchow?
Horchow founded the Horchow Collection, a mail-order business aimed at the middle and upper-middle classes that sold jewelry, housewares, furniture, clothes and more. He sold the business to Neiman Marcus in 1988 for $117 million.
Where is Horchow furniture made?
Since Horchow sells products from well-known brands as well as individual artisans, their catalog includes decor made overseas. When it comes to their manufacturers in the United States, the company imports high-end materials from worldwide sources to give their items a chic, one-of-a-kind look.
Does Horchow offer free shipping?
Yes. As of -, Horchow does offer free shipping policies. View the discussion thread for more details.
Does Horchow offer free returns & exchanges?
Yes. As of November 19, 2021, Horchow does offer free return policies. View the discussion thread for more details.
Does Horchow offer international shipping?
No. Based on our last check on November 19, 2021, Horchow was not offering international shipping policies. Check the full discussion for updated information.
Does Horchow offer curbside pickup?
No. Based on our last check on November 19, 2021, Horchow was not offering in-store pickup. Check the full discussion for updated information.
What is Horchow furniture?
Horchow focuses on designer furniture pieces. These oftentimes come with a high price tag. Materials include hardwoods and laminated hardwoods in most pieces, with handcrafted craftsmanship in many of their selections. Customers who had good things to say are pleased with material quality.
How many different beds does Horchow have?
Moving on from furnishing the living room to the bedroom, the next popular category for Horchow shoppers are their beds and bedding options. Horchow has a nearly 200 different bed and headboard options that can add flourish to both modern and traditionally styled bedrooms.
Is Horchow furniture a designer?
Horchow has remained a popular designer furniture retailer. As a seller of high end and designer pieces, prices are somewhat higher with unique offerings than their competitors. With a focus on trend-setting styles, their furniture fits well in either the modern home or a more traditional design with a flair for style.
Is Horchow mirror broken?
Very disappointed with Horchow Bought a mirror, delivered on April 9th broken. Called April 9, the same day and reported that the delivered mirror was broken. Horchow sent the company, Pilot to pick up the mirror. On my first call to report the broken mirror, I asked that another mirror is sent out. Horchow claimed because I used Paypal they could not do it. Well that bull because they were already paid. From April 9 to today they have not issued a refund and now the mirror is sold out. Horchow a family of Neiman Marcus has poor customer service and their price point should make them a better company. I could have paid with another card to secure the purchase but they intended not to find a solution. Shame on Horchow.
Does Horchow carry duvets?
When it comes to the bedding set to complement their beds, Horchow carries comforters and duvets, quilts, coverlets, blankets, throws, sheets sets, pillows, bed skirts and more. Horchow shoppers can definitely appreciate the interesting bed and bedding pieces available to them, but prices can run on the high end.
What is Horchow furniture?
Horchow focuses on designer furniture pieces. These oftentimes come with a high price tag. Materials include hardwoods and laminated hardwoods in most pieces, with handcrafted craftsmanship in many of their selections. Customers who had good things to say are pleased with material quality.
How many different beds does Horchow have?
Moving on from furnishing the living room to the bedroom, the next popular category for Horchow shoppers are their beds and bedding options. Horchow has a nearly 200 different bed and headboard options that can add flourish to both modern and traditionally styled bedrooms.
Is Horchow furniture a designer?
Horchow has remained a popular designer furniture retailer. As a seller of high end and designer pieces, prices are somewhat higher with unique offerings than their competitors. With a focus on trend-setting styles, their furniture fits well in either the modern home or a more traditional design with a flair for style.
Is Horchow mirror broken?
Very disappointed with Horchow Bought a mirror, delivered on April 9th broken. Called April 9, the same day and reported that the delivered mirror was broken. Horchow sent the company, Pilot to pick up the mirror. On my first call to report the broken mirror, I asked that another mirror is sent out. Horchow claimed because I used Paypal they could not do it. Well that bull because they were already paid. From April 9 to today they have not issued a refund and now the mirror is sold out. Horchow a family of Neiman Marcus has poor customer service and their price point should make them a better company. I could have paid with another card to secure the purchase but they intended not to find a solution. Shame on Horchow.
Does Horchow carry duvets?
When it comes to the bedding set to complement their beds, Horchow carries comforters and duvets, quilts, coverlets, blankets, throws, sheets sets, pillows, bed skirts and more. Horchow shoppers can definitely appreciate the interesting bed and bedding pieces available to them, but prices can run on the high end.
