Returns
- This should be arranged and agreed upon with your Seller or via a Depop dispute
- Use tracked postage to return your item to your seller's address
- Keep your proof of postage showing the address details
- Reach out to your seller or Support if your item has been delivered, but you are still waiting for a refund
How long do I have to refund a purchase on Depop?
These stipulations state that your customer can open a return request up to 180 days from the transaction date if the item seems to be ‘not as described. How you refund a buyer on depop really depends on what method they used to purchase your item. Find the transaction you would like to refund > Click “Refund”
Does Depop offer R&R on the app?
The "all sales are final" policy seems very common on this app. So far I've only seen one Depop seller who offers r&r, stating that they want all their buyers to be satisfied. I crosslist to Poshmark where buyers can more easily open cases.
Why do you need Depop shop policies?
Additionally, Depop shop policies can highlight some of the frequently asked questions sellers will encounter so that a seller doesn’t get as many unnecessary messages. In short, proper Depop policies will let you a buyer see a snapshot of the sellers terms and conditions.
Why is my item on Depop prohibited items list?
Your item is on Depop’s prohibited items list. Your item was not described accurately to the point that it can be determined that you misrepresented it to the customer. This includes inaccurate statements of sizes, colors, flaws, counterfeit, condition, missing items or incorrect items.
Can you return items on Depop?
If you have purchased an item which you have not received, you can start a dispute to be refunded or get proof of shipping. You can do this up to 180 days after the purchase.
Do I have to accept a return on Depop?
If you're selling as an individual, you're not required to offer a refund unless your item has not been sent or is not as described. If you're selling as a registered business, you must follow the relevant distance selling regulations.
Do I lose money if I refund on Depop?
If you refund your buyer for a Depop sale, we'll refund the Depop fee. Sold through Depop Payments? The Depop fee will be returned automatically when you refund your buyer through the app. If you sold through PayPal, reach out to our Support team to get a fee refund.
Who pays for return shipping on Depop?
Buyer pays for shipping - the price of the sale plus the value of the label will be sent to your PayPal or will be paid out to your bank account if it's a sale using Depop Payments. I will pay for shipping - the price of the item will be sent to your PayPal or your bank account if it's a sale through Depop payments.
What is Depop seller protection?
How does Seller Protection work? You are protected against disputes or chargebacks if you: Sell in-app using Depop Payments. Dispatch the order to the address on the Depop receipt. Send your item using tracked postage that confirms delivery to the buyers address.
Can you get scammed on Depop as a seller?
One of the most common ways scammers deceive their victims is by sending them private messages saying they are interested in your item. However, they find the Depop fee unreasonable, so they would like to pay directly to your bank account or via PayPal's "Family and Friends" to save some money.
Why are Depop fees so high?
Why do Depop charge 10%? Depop charges a 10% selling fee for sales on the platform. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees.
Is Depop buyer Protection good?
We offer Depop's Buyer Protection on eligible transactions made using PayPal or Depop Payments. This means that buyers are always covered if something goes wrong with their order.
Can you get scammed on Depop as a seller?
One of the most common ways scammers deceive their victims is by sending them private messages saying they are interested in your item. However, they find the Depop fee unreasonable, so they would like to pay directly to your bank account or via PayPal's "Family and Friends" to save some money.
Will PayPal refund if item not described?
PayPal's Purchase Protection program may apply when you encounter these specific problems with a transaction: You didn't receive your item from a seller (referred to as an “Item Not Received” claim), or. You received an item, but the item isn't what you ordered (referred to as a “Significantly Not as Described” claim).
Is Depop buyer Protection good?
We offer Depop's Buyer Protection on eligible transactions made using PayPal or Depop Payments. This means that buyers are always covered if something goes wrong with their order.
How do you dispute on Depop?
If you paid using Depop Payments, you'll need to report this through the app to start a dispute. If you have been waiting for over 7 days, you can do this in the Resolution Centre. Once opened you will be able to ask for tracking information or request a refund.
How to Check Shop Policies on Depop?
You can see a Depop user shop policies quickly by looking at the header portion of a user’s page. Here are other ways to see someones shop policies on Depop.
What things should I list or address in my Depop Shop Policies?
I do see some sellers put a tagline in each listing that says please refer to my shop policies they apply rather you have or have not read them. I haven’t updated my listings to reflect this.
What is a depop shop?
Depop shop policies helps buyers know the terms of the sales they are entering into so there are no surprises . Additionally, Depop shop policies can highlight some of the frequently asked questions sellers will encounter so that a seller doesn’t get as many unnecessary messages. In short, proper Depop policies will let you a buyer see a snapshot of the sellers terms and conditions.
Why are shop policies important?
Shop policies are important because they give your shop an instant boost of professionalism that helps to engender trust with your potential buyer.
Can you direct a person to your shop policies?
The more experience you become/are as a seller you’re going to start to see the same question over and over again and you can just direct a person to your shop policies.
What is Depop
Depop is the fashion marketplace app where the next generation come to discover unique items. With a global community buying, selling and connecting to make fashion more inclusive, diverse and less wasteful. This is what transforming fashion looks like.
Find your style
Shop the biggest brands you know and love. Discover independent brands making waves and the creators behind them. Whatever you're into, find the item and the seller for you on Depop.
Sell your way
Sell a few items or build your empire. Whatever your vibe we’ll share our pro tips to help you get there. It's simple to get started.
How long does Home Depot have to return items?
Also, Home Depot’s policy includes a 30-day window for any returned items that do not have a receipt, though that’s probably at local management’s discretion.
What Is Home Depot’s Return Policy In 2022?
Home Depot’s return policy on most of your commonly sold items such as machinery, furniture, and electronics is 90 days. They’ll accept opened items “unofficially.” Receipts aren’t always necessary and they’ll even take back used items, to a degree.
What Is The Home Depot Return Policy Online Vs In-Store?
All of the same rules still apply here except for the fact that shipping charges are involved. Home Depot’s stance on shipping charges is that they will be fully refunded as well as the refund on the returned item.
Does Home Depot Have A 30 Day Return Policy?
Home Depot does have a 30-day return policy that’s officially a part of its overall return policy procedures that are updated for 2022. Their 30-day return policy applies to:
How long can you keep Home Depot items in the system?
That Home Depot policy clearly states that purchases made using those methods can be located in the system for up to 365 days, not that they can be returned.
How long is Home Depot commercial account charge?
Home Depot Commercial account charges, as well as Home Depot Credit Cards, and Home Depot Commercial Revolving charges are accessible for 365 days.
How long does it take to return a lawnmower from Home Depot?
As covered under the Home Depot 30-day return policy—since lawnmowers fall under the description – gas-powered equipment and tractors —they will have to be returned no later than 30 days after purchase.
