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Does Dickies charge for return shipping?

Please feel free to call our special customer service line with any comments at 1-800-DICKIES. For faster service, please place your reorder online and return your unwanted product for a refund. Dickies is not responsible for return shipping charges unless the garment is defective or damaged during shipping.

Does Dickies pants have a lifetime warranty?

Customer Review AND AWESOME CUSTOMER SERVICE. DICKIES HAS A LIFETIME WARRANTY ON THEIR BACKPACKS! AND AWESOME CUSTOMER SERVICE.

Do Dickies run small?

How Does Dickies Clothing Fit? Fit: For the most part, Dickies does fit true to size. Dickies do say that if you are between sizes, go for the bigger size, and it's worth remembering that the trouser styles don't have a lot of stretch in them.

How do I change my Dickies order?

Changing or Canceling Your Order Please contact us immediately at 1‑800‑DICKIES (342‑5437) with any other questions.

Do Dickies do free returns?

If you change your mind about your order you can return it to us free of charge and receive a full refund - Click here to find out how.

How do I return a Dickies parcel?

How to make a FREE return: Create a return label. Visit the Track your order page and enter your order number (without the # symbol) and email address, then click 'Find order' ... Pack the products with the return label. ... Drop the products off or hand them to the carrier. ... Wait for return confirmation and refund.

Why are Dickies uncomfortable?

However, a brand new pair feels stiff when worn for the first time. This stiffness is due to the chemical residue from the manufacturing process and the fabric's bonding properties. Here's how to break in Dickies pants, Carhartt cotton pants, jeans, and sturdy canvas work pants to make them as soft as your older pants.

Should I size up my Dickies?

Dickies 874 Flex Although the fabric has a stretch to it, the waist in the 874 Flex Pants is still a bit snug and it may be best to size up. Expect the length to run true-to-size.

Do Dickie pants shrink?

Once you've stretched them, let them air dry at room temperature. Don't dry them on a radiator or in the tumble drier, as that can make them shrink back. Dickies tend to have the looser fit demanded by people wearing them for work and active leisure, so most people don't need to stretch them.

Do Dickies pants fade?

The fabrics in these work pants might seem flat to start, but beat them down and they can fade, albeit in a slightly different way than jeans.

Can you cancel Dickies orders?

Unfortunately, we cannot change or cancel orders because once we place them they are immediately in our fulfillment process. Once you get your order and if you still don't need it please visit our returns policy.

How long is Dickie shipping?

Products are delivered within 5-7 working days. Delivery is Monday to Saturday during business hours.

How long do you have to return Dickies?

Dickies Store Purchase Returns In order to obtain a refund in the same form of payment as your purchase was made, Dickies in-store purchases must be returned within 90 days of the purchase date.

How do I contact Dickies customer service?

Please contact one of our customer service representatives at 1-866-411-1501 or 1-800-DICKIES (342-5437) to track your shipment.

How do you take care of a Dickie?

To get rid of the stiffness of new Dickies, wash them with fabric softener. If you have a tumble dryer, dry them with a softening sheet. If you're air-drying, hang them up and shake them every 20 minutes. Avoid radiator drying as this can make them stiff.

Are Dickies waterproof?

Dickies AWT garments are the ultimate in waterproof, breathable fabrics. They are engineered to repel rain, sleet and snow without restricting mobility - perfect for preparing, cutting and marking out the pitch in weathers.

How to contact Dickies?

If you have any questions or concerns about the Terms of Use, please send an email to websiteterms@dickies.com; call us Toll-Free at toll-free at 1-866-411-1501; or write to us at:

How to accept the Terms of Use?

You can accept the Terms of Use (1) by clicking to "accept" or "agree" to the Terms of Use, where this option is presented or made available to you on any of the Websites, and (2) by actually using any of the Websites. BY USING ANY OF THE WEBSITES, YOU AGREE TO THE TERMS OF USE. IF YOU DO NOT AGREE TO THE TERMS OF USE, ...

Does Williamson Dickie accept ideas?

While we appreciate your suggestions and comments on how to improve our website, products and services, it is Williamson-Dickie Manufacturing Company's policy to not accept any creative ideas, suggestions, proposals, plans or materials other than those specifically requested by us (e.g., through a contest or promotional event). Our intent is to avoid any misunderstanding in the event that a creative endeavor we commence bears some resemblance to a creative suggestion made by a customer or visitor to the Websites. We have many projects under development at any given time and it is possible that unsolicited ideas or proposals could be submitted to us which are already under consideration or may already be in the planning stages. Our employees are not authorized to accept or consider unsolicited ideas, suggestions or proposals including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. In the event Williamson-Dickie does receive unsolicited ideas, proposals, or suggestions, regardless of statements which may be made in the submission received, the following terms shall apply.

Does Williamson Dickie pay compensation?

You agree that Williamson-Dickie Manufacturing Company shall be under no obligation (1) to pay compensation for any User Communication ; or (2) to monitor, use, return, review or respond to any User Communication.

Can you use Williamson Dickie?

You may use the Websites only as permitted by the Terms of Use , only in a manner consistent with all applicable federal and state laws, rules and regulations and only for the purposes of viewing or downloading information about Williamson-Dickie Manufacturing Company, its affiliates and brands or to use any other features and services purposely provided by us on those Websites.

Can Williamson Dickie accept unsolicited ideas?

Williamson-Dickie associates are not authorized to accept or consider unsolicited ideas, suggestions or proposals including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names.

STANDARD SHIPPING SPEED ESTIMATE

At this time, we only ship to US addresses. In the map below you can see estimated shipping speeds for standard ground.

EXPEDITED SHIPPING

During checkout you may choose to expedite your order to either 2-day air or next day air. These rates use our negotiated discounted UPS rates and the cost will depend on the size of your order and shipping location.

SATISFACTION GUARANTEED

If you have a defective or damaged item, we'll replace it free of charge. Please contact us and include a photo of your item to get a replacement.

How long does it take to get a refund from Dickies Life?

You can return faulty products within 2 years of your receipt of the products and get a full refund, including any shipping costs, as applicable. If you have received an incorrect (different than displayed in DickiesLife Shop) or damaged item you can return it within 60 days from the shipping date.

How long do you have to return a product after confirmation?

If you are not satisfied with the products you received or have simply changed your mind about purchasing them after we have e-mailed you your Order Confirmation, you can return them within 60 (sixty) calendar days of delivery of the products and get a refund.

How long does it take for a product to be faulty?

A product is "faulty" if received damaged or where a manufacturing or material fault occurs within 2 years (or the longer period that may be set forth by your local law) from the purchase. Please note that products damaged due to wear and tear are not considered faulty.

How to contact Dickies about a replacement?

Please feel free to call our special customer service line with any comments at 1-888-255-9884.

What is the phone number to call to return a defective item?

If you have received a damaged or defective item, call Customer Service at 1-888-255-9884 immediately so that we may assist you in covering the cost of returning the item. If you do not contact Customer Service prior to returning the item, you are responsible for all return shipping charges.

How to contact Dickies?

If you would like to order more than 6 of one specific item, such as for a workplace or for a sports team, please contact 1-866-411-1501 or 1-800-DICKIES (342-5437) and speak with a customer service representative.#N#Top

What is the Dickies phone number?

1-866-411-1501 or 1-800-DICKIES (342-5437) or customerservice@dickies.com. Customer Service can assist you with garment inquiries and order information. Hours of operation are 7 days a week (except national holidays), 8:00 am to 8:00 pm Central Time. When calling Dickies about an order, please have your customer number and order number available. ...

How long is the Dickies warranty?

All Dickies® Footwear Products have a six month, limited warranty in normal use against any manufacturing flaw (s), defective materials, and workmanship. Return Procedures. If the boots were purchased directly from Dickies.com: Please use the form enclosed with your order to return the product.

What time do you call Dickies to get tax exempt?

Call center hours are 8 a.m. to 8:00 p.m. Central Time seven days a week, except national holidays.

What is a vat dyed trouser?

Twill fabric makes a durable trouser. VAT DYED : A durable form of dying textiles that bonds in the color, the most resistant to fading and holds up wash after wash. Repetitive washing needed for workwear can be harsh causing colors to fade and washout. Vat dyed fabrics retain their color longer.

Is Williamson Dickie responsible for expedited freight?

In that event, Williamson-Dickie will not be responsible for any expedited freight charges. Your credit card will be credited once we receive your goods. If you paid by check or money order, a refund check will be sent back to you.

Donation FAQ

At Dickies, we know making statements is not enough. We want to take action in standing against racism and standing up for the Black community and workers everywhere. These times are a current reminder that America has hard work to do to fight racism against the Black community and equal access to this dignity of work.

Coronavirus (COVID-19)

Most of our stores have reopened. You can find your nearest store, including its opening times, using our Store Locator.

Orders

Visit our order tracking page and enter your email address and order number. Your order number is in the confirmation email that we sent you.

Shipping

Please allow 3 business days for processing and you will get a shipping confirmation before it leaves our warehouse. Ground shipping is an additional 4-7 days unless you opted to upgrade to 2 or 3 day shipping.

Payment Methods

We accept MasterCard, Visa, American Express, Apple Pay (with eligible device), PayPal and Klarna.

Dickies Stickers

We ship free stickers with every Dickies.com order. If you did not get them with your order please fill out the contact form with your order number and we would be happy to send them out.

Satisfaction Guaranteed and Warranties

Since 1922, Dickies quality has been built into every product. We will gladly replace a Dickies® garment or refund your money if you are not satisfied for any reason. Please feel free to call our special customer service line with any comments at 1‑800‑DICKIES (342‑5437).

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Returns & Exchanges

• SATISFACTION GUARANTEED. Since 1922, Dickies quality has been built into every product. We will gladly replace a Dickies® garment or refund your money (with original retailer's receipt) if you are not satisfied for any reason. Please feel free to call our special customer service line with any comments at 1-800-DICKIES. For faster service, please p...

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