Simply follow the guidelines below:
- Returns are eligible for a full refund if returned within 30 days with a receipt. ...
- To ensure your item is covered by our free return policy, returns must be initiated within 14 days of the ship date. ...
- Unfortunately, we cannot exchange, replace or credit gourmet, monogrammed or personalized items.
- We recognize that returns are important to our customers. ...
Full Answer
How do I make a return to Christian Dior Couture?
Inform Christian Dior Couture of your wish to make a return via your account on the Website, in which case Christian Dior Couture will acknowledge receipt of your cancellation by email. In the "My Orders" section, click on "Request a Return". Select the item (s) you wish to return and indicate whether you require an exchange or a refund.
How do I get a receipt for my Dior order?
Your receipt will also be sent along with your package to the billing address you provided. You can also get a hard copy of your receipt from your customer account on the Dior.com website by visiting the "My Orders" section then clicking on the receipt you wish to print.
What is Dior's policy on posting on the Dior website?
The user will indemnify Dior for any and all damages resulting from the user's actions or postings that violate any of these policies. Dior reserves the right to prohibit further postings by any user for violation of these standards. Links to third-party websites from this Site must be specifically approved in advance by Dior.
What are the Dior group's actions in this area?
The Dior Group's actions in this area include the following: The Dior Group has implemented the Dior Group Code of Conduct (the "Code") and requires all suppliers (including their subcontractors involved with the manufacturing procedure for Dior's products) to agree to and adhere to the terms of the Code.
Can you return makeup to Dior?
FREE RETURNS WITHIN 30 DAYS.
Does Dior have a return policy?
FREE RETURNS WITHIN 30 DAYS You can return or exchange any order within 30 days of receiving it. Dior offers two return options: by post or in one of our boutiques, subject to certain conditions.
Can I return Dior earrings?
Yes, Dior has return policies for all of their products within 30 days of receiving the product which satisfies the return policy.
How long does it take for Dior to arrive?
Dior offers rapid and secure delivery within 3 working days (free).
Does Dior test on animals?
“We do not test our products on animals nor do we permit others to do so except where it is required by law.
Is Dior com legit?
Overview. Dior has a consumer rating of 3.88 stars from 32 reviews indicating that most customers are generally satisfied with their purchases. Dior ranks 38th among Cosmetics sites.
Is Dior made in China?
– B. As of 2021, Christian Dior appears to continue to manufacture virtually all its products out of Europe. Better yet, its Web site appears to clearly label the country of origin for most of its products on their product pages.
Is Dior made in Italy?
Like most European luxury fashion houses, Christian Dior bags are made exclusively in Europe. While most bags are made in Italy, you will occasionally find some styles with a 'Made in Spain' stamping.
How can I tell if my Dior is real?
Authenticity cards Dior handbags come with a grey authenticity card. On the reverse side, authentic cards have two small spaces and one large rectangular space for store details and the date to be stamped. A common feature of counterfeit authenticity cards is the use of two large rectangular slots.
Does Dior have warranty?
For all repairs concerning Dior products, a proof of purchase must be provided when the product is deposited. If this is not provided, repairs will be invoiced subject to the specific warranty conditions applicable to the product concerned.
Who owns Dior?
LVMHDior / Parent organizationChristian Dior SE (French: [kʁistjɑ̃ djɔʁ]), commonly known as Dior (stylized DIOR), is a French luxury fashion house controlled and chaired by French businessman Bernard Arnault, who also heads LVMH, the world's largest luxury group. Dior itself holds 42.36% shares of and 59.01% voting rights within LVMH.
Can you buy off the Dior website?
CAN I PURCHASE DIOR PRODUCTS ON THE ONLINE BOUTIQUE? A product is available for online purchase whenever the word “Order” appears. You can also contact the Client Service Center where our Client Advisors can assist you with your purchases and, if you wish, reserve your articles at the boutique of your choice.
Does Dior fix purses?
Dior offers its customers a range of repair services for any products purchased in boutiques and on Dior.com. If you wish to have Dior product repaired, please visit a Dior boutique.
Does Dior charge tax?
Christian Dior SE's Pre-Tax Income for the six months ended in Dec. 2021 was $10,872 Mil. Therefore, Christian Dior SE's Tax Rate % for the quarter that ended in Dec. 2021 was 26.07%.
Does Dior have a payment plan?
Pay for your next purchase at Dior in 4 installments over 6 weeks when you check out with Zip, previously Quadpay.
How do I contact Dior?
800 929 3467Dior / Customer service
What happens if Dior Group is not in compliance with the Code?
In the event the Dior Group becomes aware of any actions or conditions not in compliance with the Code, the Dior Group reserves the right to demand corrective measures as well as the right to terminate an agreement with any supplier who does not comply with the Code.
What is Christian Dior Couture?
Christian Dior Couture (hereinafter referred to as the " Company ") creates, designs and sells throughout the world luxury ready-to-wear clothing and fashion accessories for men and women carrying the Company's labels, such as: Christian Dior, Dior, Baby Dior, Dior Jewelry.
What is Dior Group?
The Dior Group audits suppliers that, based upon an analysis of the volume of the supplier's business and the risk of abuses in the country in which the supplier is located, pose a high risk of working condition violations to ensure that its suppliers are compliant with internationally recognized Social Accountability standards such as the Social Accountability Internationals SA8000, an international standardized code of conduct for improving working conditions around the world.
What is Dior training?
Training to Company Employees. The Dior Group and its employees endeavor to respect the laws and regulations in all countries in which they operate, and conducts its business according to principles outlined in the International Labour Organization and the United Nations Universal Declaration of Human Rights.
What does the customer have to ascertain when delivering an item?
The customer must ascertain that the items delivered to them correspond to his/her order. If the items delivered are not the items that were ordered, the customer is advised to:
Can you post a copyright violation on Dior?
The user may not post any material that violates copyright, trademark, or other proprietary rights (including rights of publicity and privacy). The user will indemnify Dior for any, and all damages resulting from the user's actions or postings that violate any of these policies.
Can you modify Dior?
Site users may not mod ify Dior Information obtained from this Site in any way or reproduce or publicly display, transmit, or distribute or otherwise use the Dior Information for any commercial or other purpose.