ring.com return policy

How do I return an item to Ring?

Top Questions About Ring's Return PolicyRing offers a 30-day refund policy from the date you receive your order to request a full refund. ... For order numbers starting with 001 (example: 001-1234567), you can begin the return process by visiting http://returns.narvar.com/ring/returns.More items...

Can I return my ring doorbell after 30 days?

Answer: Yes. As long as you are within the 30-day return window for Ring products, you can request a refund for your original Ring Video Doorbell and then purchase a Ring Video Doorbell 2 or simply request an exchange from one of our Community Support team members.

How long does Ring take to refund?

If you buy a Ring product from a third-party seller, you have to check their return policy. Once Ring receives your product and inspects it, they will send a refund to the original payment method in 7–10 business days.

Can you return ring doorbell to Amazon?

You can return any Amazon device or accessory you purchased from an Amazon Pop-Up for a full refund within 30 days as long as it's in new condition and the return is in accordance with our return policies. To return an Amazon device or accessory purchased from an Amazon Pop-Up, take it to an Amazon Pop-Up.

Can I return my ring doorbell to Best Buy?

You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.

Can I return my ring doorbell to Costco?

Risk-Free 100% Satisfaction Guarantee Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances (refrigerators above 10 cu.

Are engagement rings returnable?

Most jewelers accept returned, unworn engagement rings for 30 days from the date of purchase. When you decide to return the ring, you should include the original ring documents. You need to include receipts, certificates, maintenance records, appraisals, and ring box with the engagement ring, itself.

How do I get a return label from a ring?

How to get your shipping label, and return your Ring device.Look for your email confirmation. After you've entered the discount code for your replacement device, you'll receive an email confirming your order. ... We'll begin processing your shipping label. ... You'll receive your shipping label via email.

How do I cancel an order on ring com?

Begin the cancelation process and cancel your order....How to cancel your order:From your order confirmation email, click the "Manage Order" button at the bottom of the email to open your order confirmation online.At the bottom of the page you'll see how much time has elapsed since your order was placed.More items...

Can I return something after 30 days?

Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.

Can I return an item to Amazon if I opened it?

Yes, you can return an opened item to Amazon as long as it falls within their return policy.

What is Amazon refund trick?

The Amazon refund trick has been around for a few years. You contact Amazon customer service and claim that you have not received the item you ordered or that the item is damaged. Amazon will then issue a refund without requiring you to return the item. So you get to keep the item and its price.

How do I return a faulty Ring camera?

To return your item, please contact Customer Support to request a return label. This lets you return the device(s) to us free of charge, as long as the return originates from the same country we delivered to.

How do I cancel my ring doorbell subscription?

Cancel a subscription on Ring.comLog in to your account on Ring.com.Select Protect Plan on the top menu.Select the plan you want to cancel.On the bottom of the page select Cancel Plan, then a reason for cancellation.Select when to cancel your plan (now or at the end of your billing cycle).Confirm cancellation.

Can you take a Ring back to Kay Jewelers?

If you purchased your item online, you can return your item to any KAY or KAY Outlet store.

What is Ring phone number?

(800) 656-1918Ring / Customer service

How to cancel a symlink order?

How to cancel your order: 1 From your order confirmation page, or order confirmation email, click View Order. 2 At the bottom of the page you'll see how much time has elapsed since your order was placed.#N#The time elapsed notice and cancellation option may take up to 5 minutes to appear while the order is being registered in our system.#N#After 5 minutes has passed, click View Order again or refresh the page. 3 Once the cancelation option appears, you'll see a message at the bottom of the page that says: Orders can be cancelled within the first 45 minutes of being placed. Click here to cancel your order.

What to do if you didn't receive your order?

If your order tracking shows your order was delivered, but you didn't receive it, please check around your home or business to make sure the package isn't hidden from view . If you still need help after a thorough check, around your property, please contact Customer Support for assistance.

Can I cancel my Amazon order on my own?

Yes, you can follow the process outlined below to cancel an order on your own within 45 minutes of placing the order. After 45 minutes, cancellations are no longer possible as your order will already have been sent to our fulfillment center. You will have to wait until the item is delivered and then return it for a full refund.

The Ring Return Policy in Brief

You can return any items ordered from Ring’s website for free, regardless of the reason for the return, as long as you do it within 30 days of the delivery date. Bear in mind that this doesn’t apply to purchases made on third-party marketplaces, such as:

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Delivery Costs

For delivery within Australia or New Zealand: Orders above A$ 50: FREE Orders under A$ 50: A$ 4.95

Delivery Time

We deliver orders in 3 - 6 business days via Australia Parcel Post for Australia or Courier Post for New Zealand. As a result of high volumes and COVID-19 measures, the delivery times from our carriers may be longer than normal.

Countries We Deliver

We only deliver to Australia or New Zealand when purchasing from this site.

What is your return policy?

You have 30 days from the date you received your device (s) to request a full refund with no questions asked. To return your item, please contact Ring community support to request a return label. This lets you return the device (s) to us free of charge, as long as the return originates from either Australia or New Zealand.

Can I add or remove items from an existing order?

You cannot remove items from an existing order, but you have 30 days from the date you received your device (s) to return the item for a full refund. Follow the instructions above to return an item.

When will my order ship?

Orders are shipped Monday through Friday. All domestic orders placed through Ring.com will be shipped the next business day.

What happens if I'm not at home when the delivery arrives?

If you’re not at home at the time of delivery, you can always contact your courier and arrange a new date and time. Check your delivery confirmation for information on your courier and tracking number.

Delivery time

We usually deliver orders in 3-5 business days with DPD (parcels) and Royal Mail (envelopes).

Countries we deliver to

We only deliver to the UK ( except Guernsey, Alderney, Sark, Herm, Jersey) from this site.

What is your return policy?

During the festive season, purchases made on ring.com between 1st November and 31st December, 2021 qualify for the extended return window. You have until 31st January, 2022 to request a full, no-questions-asked refund on eligible purchases.

How do I contact community support?

You can call from within the UK 24/7 (local charges apply) to our support number 01727263045.

Can I add or remove items from an existing order?

You cannot remove items from an existing order, but you have until 31st January, 2022 to return the item for a full refund. Follow the instructions above to return an item.

What happens if I'm not at home when the delivery arrives?

If you’re not at home at the time of delivery, you can always contact your courier and arrange a new date and time. Check your delivery confirmation for information on your courier and tracking number.

Could you send me more information about payment security?

All payment information is processed by a 3rd party company: Stripe (https://stripe.com). Your connection with our servers and Stripe is made through HTTPS, the standard security protocol for handling sensitive information.

How long does it take for Ring to terminate a service?

You will have seventy-two (72) hours from the date the Notice of Intention to Terminate is first sent to you to fully cure your performance failures (the “Cure Period”), time being of the essence. If you fail to timely do so, Ring may then, in its sole discretion, terminate the Monitoring Service or Alarm Services at any time after providing you notification in accordance with Section III hereof (the “Termination Notice”). The termination of the Monitoring Service or Alarm Services will take effect within forty-eight (48) hours after the Termination Notice is first sent to you (the “Termination”). In the event of a Termination, and to the fullest extent permitted by applicable law, you agree to pay Ring, (a) all amounts then due, and (b) Ring’s reasonable collection costs, including attorneys’ fees and costs. In the event of a Termination of the Monitoring Service or Alarm Services, no Monitoring Service or Alarm Services will thereafter be provided. If Ring waives any default or performance failures, Ring is not waiving other defaults. Any waiver by Ring must be in writing, and may not be implied by its actions or inactions. To the fullest extent permitted by applicable law, in the event of a Termination, you hereby expressly authorize Ring to charge the payment card associated with your account the full amount then due and Ring’s reasonable collection costs, including attorneys’ fees and costs, if applicable. Further, Ring reserves the right to terminate the Monitoring Service or Alarm Services, with no further obligation to you (except payment for all amounts then due) in the event of: (i) excessive runaway and/or false signals, (ii) your failure to maintain a broadband internet access service, (iii) your wireless data usage being considered harmful or disruptive, or otherwise interfering with the wireless data carrier’s network or the ability to provide quality service to other customers, or (iv) the reasonable policies and procedures of the Monitoring Station (collectively, the “Other Termination Reasons”). If Ring elects to terminate the Monitoring Service or Alarm Services for Other Termination Reasons, it will send you a Termination Notice pursuant to Section III of the Alarm Terms and Conditions. The termination of the Monitoring Services or Alarm Services will take effect for the Other Termination Reasons within forty-eight (48) hours after the Termination Notice is first sent to you.

What are the Ring Terms of Service?

These Alarm Terms and Conditions, along with Ring’s Terms of Service (the “Ring Terms of Service”) found here, are collectively referred to herein as the “Agreement.” The Ring Terms of Service contain additional terms and conditions that apply to you, including (except where prohibited by law) a DISPUTE RESOLUTION WITH AN ARBITRATION AGREEMENT, WAIVER OF JURY TRIAL AND WAIVER OF CLASS ACTIONS AND A CHOICE OF CALIFORNIA STATE LAW. Please thoroughly read and understand these Alarm Terms and Conditions and the Ring Terms of Service before you electronically sign.#N#The Agreement contains the entire understanding between you and Ring relating to the subject matter hereof and replaces and supersedes any other representations, advertisements, marketing, literature, brochures, proposals, documents or discussions you had with Ring. The Agreement cannot be changed except in accordance with this Agreement, or a writing signed by both you and Ring. If any provision of this Agreement is found to be invalid, the remaining provisions are still effective. In the event of any irreconcilable conflict between the Alarm Terms and Conditions and the Ring Terms of Service, the Alarm Terms and Conditions shall control. YOU UNDERSTAND AND AGREE THAT THE AGREEMENT APPLIES TO YOUR CURRENT PURCHASE AND USE OF THE ALARM PRODUCTS AND ALARM SERVICES, AND YOUR PURCHASE AND USE OF ANY ADDITIONAL ALARM PRODUCTS AND ALARM SERVICES AT ANY TIME IN THE FUTURE. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THE AGREEMENT, YOU WILL BE UNABLE TO USE THE ALARM PRODUCTS AND ALARM SERVICES AND YOU MAY RETURN THE ALARM PRODUCTS FOR A FULL REFUND.

What is a limited warranty on ring alarms?

a. Limited Warranty This is a "Limited Warranty" which gives you specific legal rights to the fullest extent permitted by applicable law. You may also have other rights, which vary from jurisdiction to jurisdiction. Please keep your dated sales receipt; subject to applicable law, it is required for all Limited Warranty requests. Subject to applicable law, any dispute or controversy regarding this Limited Warranty arising from your use of your Alarm Product will be resolved by final and binding bilateral arbitration in accordance with the DISPUTE RESOLUTION section of Ring’s Terms of Service, found here.

Where is Ring Protect located?

The following is a list of licenses maintained by Ring, along with Ring’s address and telephone number in the event you need to contact Ring: Ring Protect Inc., 1523 26th Street, Santa Monica, CA 90404, Phone: 1-800-656-1918.

Can I use a SIM card on a Ring alarm?

Your Alarm Product may contain a SIM card. You agree not to use the SIM card except in your Alarm Product. Any violation of the restrictions on the use of the SIM card may, in Ring’s sole discretion, result in the termination of the Alarm Services or Monitoring Service in accordance with Section XIII hereof.

Does Ring accept unsolicited ideas?

Ring is pleased to hear from its customers. However, we do not accept or consider any unsolicited creative ideas, suggestions or other materials related to products, services or marketing. Anything you disclose or offer to us by or through our websites or our Services (“communications”), including e-mails to Ring or postings on interactive portions of our websites, shall be deemed and shall remain the property of Ring. If you send us such communications, you do so on a NON-CONFIDENTIAL BASIS, and we will have no obligation to keep such information secret, to refrain from using such information, or to compensate you for the receipt or use of such communications. Ring is free to use, for any purpose whatsoever, any communications, including but not limited to publishing, developing, manufacturing, and marketing our Products or Services using such communications. By submitting communications to us through our websites, via e-mail, or by any means, you hereby RELEASE Ring from any liability under any legal theory in connection with the use, modification, sale, or disclosure of any such communications. By uploading or otherwise providing any communications to our websites or to Ring, you hereby grant Ring, to the extent you retain any rights, the unlimited, perpetual right to reuse, redistribute, modify, and create derivative works from such communications for any purpose and in any media without compensation to you.

Does Ring own intellectual property?

Ring does not claim ownership of your intellectual property rights in your Content . Other than the rights you grant to us under these Terms, you retain all rights you have in your Content.

What happens if a ring doorbell is stolen?

II. THEFT PROTECTION. If your Ring camera or doorbell product is stolen at any time after your purchase, Ring will replace the stolen device at no charge to you. This theft protection is not transferable and applies only to the original consumer purchaser.

What is a limited warranty?

LIMITED WARRANTY AND THEFT PROTECTION. I. LIMITED WARRANTY. This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights, which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion ...

Does Ring make repairs?

Ring may, in its sole discretion, make any repair or replacement with new or refurbished product or components. If the product or component requiring repair or replacement is no longer available, Ring may, in its sole discretion, replace such product with a similar product of similar function. 2.WHAT THE WARRANTY DOES NOT COVER.

Does Ring have a warranty?

Ring has no warranty obligations with respect any products that are excluded from warranty pursuant to Paragraph 2 above, as reasonably determined by Ring, and the owner of such device shall bear all shipping costs for the return of such product to owner.

Does unauthorized service void warranty?

Damage from unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, loss of use, or unauthorized service.

Can you buy rings from unauthorized sellers?

We strongly suggest that you do not buy Ring products from any unauthorized sellers, as such products may be used, defective, counterfeit or may not be designed for use in your country. This warranty covers only Ring products and is not extended to other equipment, components, or devices that a customer uses in conjunction with our products.

Does eBay cover ring doorbell theft?

Coverage of this theft protection is limited to one (1) replacement only for each Ring camera or doorbell product that you have purchased. Theft protection does not apply to any products purchased from third party sellers on eBay and other online marketplaces.

The Ring Return Policy in Brief

• You can return any items ordered from Ring’s website for free, regardless of the reason for the return, as long as you do it within 30 days of the delivery date. Bear in mind that this doesn’t apply to purchases made on third-party marketplaces, such as: 1. Amazon 2. eBay 3. Best Buy 4. Lowe’s If you buy a Ring product from a third-party seller, yo...

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