How do I return an item (s) at a Discount Tire store?
You can return item (s) at any of our Discount Tire stores. Simply bring the item (s) you'd like to return, along with your receipt and original form of payment. Returns will be handled on a case-by-case basis.
How long are tires covered under Discount Tire direct warranty?
A:Tires are covered for 3 years from date of purchase and must have at least 3/32” of tread depth. Discount Tire Direct reserves the right to have the customer ship back the tire for inspection prior to replacement. Q:How does the mileage warranty work?
Will Discount Tire make it right for me?
If ever you’re not satisfied with your purchase, bring it back and we will make it right. That is our promise. At Discount Tire, we stand behind our products and services and want you to be completely satisfied with every item you purchase.
How do I contact Discount Tire customer service?
Please share your experiences with our Discount Tire stores with us and we’ll get back to you promptly. Have a general question about a rebate/promotion, your store visit or our website? Check out our FAQ Community. Contact us by email at: customerrelations@discounttire.com
Does Discount Tire have a return policy?
Returns and Exchanges You can return item(s) at any of our Discount Tire stores. Simply bring the item(s) you'd like to return, along with your receipt and original form of payment. Returns will be handled on a case-by-case basis.
Can you return tires if you don't like them?
The good news is that most major retailers have a return policy for tires, so if you are unhappy with what you got, you will probably be able to return them for something different. It varies according to the store, so always ask for the details of the return policy before you buy.
Can you change tires at Discount Tire?
Winter Changeover We can help you prepare for winter driving conditions with our winter tire changeover service. We'll change your summer tires over to your winter tires, keeping you safer while driving in cold, snowy, or icy weather conditions.
Does Discount Tire warranty transfer to new owner?
Yes, they are transferable when selling your vehicle. The new owner can go to any of our locations to have the information put into their name. If you have any other questions, please feel free to contact us at any time. Andrew 602-735-1848 or Andrew.Martinez@discounttire.com.
Can I return mounted tires?
Tires must not be driven on (used). Wheels must not have been driven on or mounted on the vehicle (used). All merchandise must be properly packaged.
Is a nail in a tire covered under warranty?
Manufacturer Road Hazard Warranty A few tire brands offer a limited road hazard warranty that covers irreparable damage caused by potholes, nails, glass and other hazards. This type of limited warranty typically covers tires for one year or the first 2/32” of tread life, whichever comes first.
Is it OK to change 2 tires only?
If you are looking to replace all-wheel drive tires, we recommend replacing all four at once. While it may be tempting to replace only two at a time, mixing new and worn tires can create a size difference from front to back, which can lead to damage to your vehicle.
Does Discount Tire rotate and balance for free?
At no additional charge to you, we'll rotate and balance the tires you purchased from any of our Discount Tire stores for the life of the tires. We recommend that you rotate your tires every 6,000-8,000 miles to ensure your tires wear more evenly.
Is it better to replace 2 tires or 4?
It's always best to replace all 4 tires at the same time. This is because all 4 tires spin independently of one another, and different tread depths and/or styles can cause them to spin at different speeds. That could potentially damage the drive train, and possibly affect an indirect TPMS system if the vehicle has one.
What does a 60000 mile tire warranty mean?
Instead, they offer a prorated replacement price, based on the mileage that remains. Let's say you bought a tire with a 60,000 mile warranty and it wore out at 40,000 miles. That means you used 70% of the warranty mileage (40,000 ÷ 60,000 = . 70). In this case, you would receive a 30% (1.00 - .
How often should tires be replaced?
every six yearsThe NHTSA recommends that tires be replaced every six years regardless of the number of miles driven. Proper inflation is the Holy Grail of tire maintenance. Too much or too little air in your tires is guaranteed to cause you trouble and uneven or excessive wear over time.
Do tire warranties cover blowouts?
If the tire was defective, the damage may be covered by a manufacturer's warranty. If it was a manufacturing defect that caused the tire blowout damage, the manufacturer of the tire itself may be liable for the damage. Having comprehensive insurance will not guarantee coverage in the event you have a tire blowout.
How much does it cost to replace 2 tires?
General pricing guidelines for new tires: Inexpensive tires will generally be in the range of $50 - $150 each. Moderately priced tires will usually be in the range of $100 - $300 each. High-end tires (ultra-high performance or specialty off-road tires) can be $300 - $1000 each.
How long does it take to change 4 tires?
about 30-45 min.Typically, tire changes only take about 30-45 min. for all 4 tires. This number depends on the equipment you're using though as better tools can make the process much more efficient.
How much is a set of 4 tires?
Haynes said a set of four tires can cost as low as $400 and as high as $1,800 or more. The cost to replace just one tire is $100 to $300, he said, with people paying about $125 for a tire on a standard car and $200 or more on tires for pickup trucks and SUVs.
When replacing 2 new tires Where should they go?
According to Tire Review, new tires should always go in the back. Rear tires provide the vehicle stability, and if they have little tread, then stability is lost.
How long does it take to return a tire to Discount Tire Zone?
Discount Tire Zone will accept returns of unused merchandise within 30 days from the date of purchase. The term "unused" with regard to tires refers to those which have not yet been mounted or driven on AND that have all manufacturer's labels still in place. If you are returning merchandise, please submit a CONTACT FORM to obtain a Return Merchandise Authorization (RMA). We will not accept product returns without an RMA. We will NOT under any circumstances accept returns of used products (tires which have been mounted). For all returns (unless the product is defective, or the order is incorrect due to an error on the part of Discount Tire Zone) the purchaser will pay all postage and shipping. In addition, all returned items are subject to a restocking fee in the amount of 10% of the original purchase price (effective 3/9/2008).
What is the restocking fee for discount tire zone?
Any shipment refused by the customer without the prior consent of Discount Tire Zone shall be subject to a restocking fee in the amount of 15% of the original purchase price of the refused items. Shipping charges will apply both to and from the shipping destination and will not be refunded.
How long are tires covered by Discount Tire Direct?
A: Tires are covered for 3 years from date of purchase and must have at least 3/32” of tread depth. Discount Tire Direct reserves the right to have the customer ship back the tire for inspection prior to replacement.
How to check rebate status on discount tire?
A: Directions for checking your rebate status vary by rebate type and are on the rebate form. For Discount Tire sponsored rebates and/or Discount Tire credit card rebate status, visit our rebate status. If you have a manufacturer's rebate, please contact us at 1-800-385-3322 and we will get the correct contact number for you.
How long is a return label good for?
A: A return label is good for 30 days from the date it is issued. If for some reason 30 days is not sufficient, we will re-issue the label or wait until you are ready to ship to issue it.
Can you use Discount Tire to install tires?
A: The installation of your tires and wheels can vary in price based on the installer you decide to use. Discount Tire and America's Tire offer the most competitive pricing at the highest quality industry standard, but you can use any installer you prefer.
Is a certificate for refund or replacement an actual certificate?
A: Our Certificate for refund or replacement is not an actual certificate but rather a virtual certificate which will be a line item on your invoice. We will keep the information on our database and you can request a replacement invoice showing that you purchased the certificates at any time.
Do discount tires need mileage?
We will need the mileage when the tire was installed and the mileage when they are taken out of service. Discount Tire Direct will need the tires back and will email prepaid return labels for the tires being warranted.
What does the discount commercial mean?
Discount used to have that commercial that states "if you are dissatisfied with our tires for any reason ..." and the old lady tosses one through their window.#N#That means you get to throw them through the window and get good ones.
Is discount tire recycling?
Discount Tire has been recycling the "tire tossed through the window" in Albuquerque lately. It clearly left a lasting impression on a few viewers.
Customer Service
We’d love to hear from you! Whether you want to tell us your experience when visiting one of our stores, need assistance with your tires or wheels, or have questions to ask of us, we want to know what’s on your mind. Please share your experiences with our Discount Tire stores with us and we’ll get back to you promptly.
Regional Offices
For inquiries related to a specific store, you can also access contact information for our regional offices
Rebates and Promotions
Visit our Rebate Center to submit and/or check the status of your rebate.
Social Media
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