What is DJI Osmo shield's repair and return policy?
Once your Osmo Shield is in force, DJI offers free repair service to you subject to this policy. Return and Transfer of Osmo Shield. 1) Osmo Shield can be cancelled upon return of the product purchased, according to DJI refund and return policies. 2) Osmo Shield cannot be cancelled without returning the Osmo purchased.
What is DJI’s return and refund policy?
If you find yourself in this situation, then read on as scrutinize the details of DJI’s Return and Refund Policy If you purchased your product directly from the DJI Store, then you have exactly 14 calendar days upon delivery of the product to request for a return and refund.
How long do I have to return my DJI drone to DJI?
If you purchased your product directly from the DJI Store, then you have exactly 14 calendar days upon delivery of the product to request for a return and refund. This covers scenarios where the items were found to have manufacturing defects or if the buyer simply changes their mind about keeping the product.
What is the DJI Osmo?
Thanks to advanced technologies specifically designed to keep the camera flat no matter how you move it, the DJI Osmo helps you record videos and take photos like never before. It is much more than just a camera. It helps you create with more freedom than ever. Max. Image Size Max. Video Bitrate
Does DJI accept returns?
For refund of DJI Care, you must include the valid proof-of-purchase or receipt, poof of successful return of the aircraft and the S/N of the returned aircraft and gimbal. Failure to include items requested in this section may prevent or delay your refund or replacement.
Does DJI have restocking fee?
No restocking fee. BTW Best Buy offer a member warranty program for $200 ( 1 year) which they will fix or replace any warranty item from the store. (Does not include lost or stolen).
What is DJI warranty period?
III. Warranty Period of Main PartsProductMain ComponentsWarranty PeriodDJI GogglesMC12 MonthsOptical Module6 MonthsBattery6 MonthsBattery Charger6 Months146 more rows
What does DJI 1 year warranty cover?
DJI's standard warranty covers manufacturing defects and issues caused by manufacturing defects, as long as the drone is used within the stipulated guidelines. Each drone's component has its warranty period, ranging from 3 to 12 Months.
Can I exchange my DJI drone?
Yes, you are able to trade in your DJI enterprise equipment for newer and more efficient equipment.
Can I return a drone?
The return policy for Drones is limited. If you crash it, you're most likely out of luck. But even if it isn't and you just want to take it back, you need to act fast. The return window can be as short as 14 days, and that's not exactly something retailers advertise.
Is DJI repair free?
Your aircraft will always be repaired for free as long as repair costs and aircraft conditions satisfy DJI Care coverage requirements.
How do I claim my DJI warranty?
Fill out an online repair request; Send your DJI product to the DJI Repair Center; Your DJI product is replaced/warranty is repaired; DJI ships your product back to you for free.
Can I return a crashed drone to Best Buy?
However, on Best Buy's website, it clearly states that drones over $200 can be returned with a restocking fee of 15%.
Can I buy DJI insurance after purchase?
DJI Care is valid immediately after purchase when bought separately.
How much does DJI insurance cost?
You can purchase coverage for either one or two years. The one-year plan for the DJI Care Refresh costs $49 for the Mini 2, or $70 for the Mavic Air 2. After that, you can purchase DJI Care Refresh +, which extends your replacement service for one more year. Activate coverage: Purchasing is not enough.
Can I buy DJI care after crash?
No, you can't buy Care Refresh after you've crashed. You can only buy it before the aircraft has been activated or within 48 hours after its been activated with proof that it is in good condition still.
Can I return a crashed drone to Best Buy?
However, on Best Buy's website, it clearly states that drones over $200 can be returned with a restocking fee of 15%.
How long do I have to return drone Best Buy?
Return and exchange periodsMember statusStandardBest Buy Totaltech™ membersMost products15 days60 daysActivatable Devices*14 days14 days
Can you return DJI mini 2?
0:005:11DJI Mini 2 Return To Home Test | Precision Landing AccuracyYouTubeStart of suggested clipEnd of suggested clipMake sure you're under safety there at the top. And at the top there you can see it says auto returnMoreMake sure you're under safety there at the top. And at the top there you can see it says auto return to home and it has it at 100 meters by default.
How to contact DJI for Osmo Shield?
1) Please contact DJI Support once you need Osmo Shield. 2) Send your Osmo to a DJI designated repair center under the instruction of DJI technical support staff. 3) Always contact DJI first to fill a report for higher quality support.
How long is the Osmo shield warranty?
Osmo Shield Validity Period. Extended Warranty is valid for 12 months and the period of validity begins upon the original warranty expires. The Accidental Damage Coverage is valid for 24 months and the period of validity begins at the purchase date of the Osmo Shield. If you purchase an Osmo with Osmo Shield on the DJI official website, ...
What is Osmo Shield?
Osmo Shield is created to give you peace of mind by SZ DJI Technology Co., Ltd. and/or its designated affiliated companies (hereinafter "we" or "DJI"). Osmo Shield includes a one-year extended warranty (hereinafter "Extended Warranty") and a one-time accidental damage coverage (hereinafter " Accidental Damage Coverage ").Subject to this policy, the Osmo Shield provides you with a one-year extension on your warranty repair service for your DJI Osmo handle, gimbal and/or camera (collectively the “Osmo”) upon the expiration of their respective original warranty. The Osmo Shield also provides you with one-time only Accidental Hardware Damage Coverage valid throughout the two year period of your Osmo Shield.
When does accidental damage cover Osmo?
If you purchase an Osmo with Osmo Shield on the DJI official website, the Accidental Damage Coverage shall be effect on the third date after the Osmo is shipped. If you buy Osmo Shield separately on the official DJI website or via other channels, the Accidental Damage Coverage shall be effect from the date of purchase.
Can Osmo Shield be transferred?
2) Osmo Shield cannot be cancelled without returning the Osmo purchased. 3) Osmo Shield cannot be cancelled once been claimed. 4) Osmo Shield cannot be transferred.
How long does DJI return policy last?
When you purchase directly from DJI, they will offer this offer this policy for a standard period of 14 days.
How long does it take to get a refund from DJI?
Standard return and refund. If you purchased your product directly from the DJI Store, then you have exactly 14 calendar days upon delivery of the product to request for a return and refund.
How long is the warranty on a DJI drone?
For instance, the gimbal and camera of the Spark only has a 6-month warranty, while its flight controller is covered for 12 months. Certain drone parts, such as the frame and the propellers, are not covered by the limited warranty.
What is DJI Select?
DJI Select membership. DJI Select is the premium membership club of DJI that will only be offered after you make a successful purchase directly from the DJI Online Store.
How long does Target take to refund?
Target also has a very friendly return policy for a full refund or exchange within 90 days of the date of purchase. This duration can vary according to product, and these changes will typically be indicated in the product’s receipt of packing slip.
Can I get a refund from DJI?
If you want to claim a refund for a DJI product, you need to make sure that the product will arrive to DJI in a condition that allows them to resell it. This means that the product, labels, and packaging should not have any wear or damage and that it is unaltered from its original state. A product returned to DJI for refund claims should include ...
Do I need to provide DJI product keys?
If you are returning (or refunding) any software, either as an accessory or a standalone purchase, you only need to provide DJI with the relevant product keys. All DJI software are accessed via electronic download, and they can easily cancel or limit your access to the digital keys of the product.
What is the DJI Osmo camera?
Thanks to advanced technologies specifically designed to keep the camera flat no matter how you move it, the DJI Osmo helps you record videos and take photos like never before. It is much more than just a camera. It helps you create with more freedom than ever. Introducing the DJI Osmo. Introducing the DJI Osmo.
What is an OSMo?
The Osmo is a highly advanced device in a very compact package. In order to sustain continuous operation in all environments, a fan is required to cool the internal electronics. This is the noise you may be hearing when you utilizing only internal microphone to record audio.
How to take a 180 degree panorama on Osmo?
For Selfie Panorama, the camera's initial points at you. Tap the shutter release and the camera will automatically capture a 180 degree panorama with the user in the center.
What is DJI Go app?
DJI GO is an easy-to-use mobile application for iOS and Android devices for use together with DJI products. It is available on the App Store and Google Play. For more information please visit: https://www.dji.com/product/goapp.
Can Osmo cameras be locked?
The mechanical structure of the Osmo‘s camera is designed for hand held use. The 3-axis gimbal can be flattened and locked, and the orientation of the tilt motor has been changed. There are many small changes inside the camera and gimbal as well.
Is the Osmo still in production?
The Osmo is no longer in production. For the latest in DJI technology, please view our product recommendations below. DJI OM 4. DJI OM 4 is a compact smartphone stabilizer that features a magnetic quick-release design and tons of intelligent features.
Water Damage Coverage
Water damage is covered within the one-time only Accidental Hardware Damage Coverage.
Complete Repair Support
Professional repairs and one-time accidental hardware damage are covered by the official repair solution.
