What is your return policy?
- Items purchased at a Dockers.com can only be returned via mail using the pre-paid, pre-addressed shipping label included.
- You must include the return portion of the original packing slip. ...
- Shipping and handling costs and other additional charges are non-refundable unless something is incorrect with your order.
Full Answer
How long does it take for dockers to refund money?
We hope you love your new Dockers® purchase. If you’re not completely satisfied, you can return your unworn and unwashed item within 60 days of purchase. $7.50 processing fee for mailed returns. Returns will be processed within 7-10 business days after receiving your returned items. It may take up to 10 business days to post the refund.
How do I return an item purchased from dockers?
– Dockers® Help Center How do I return a Dockers.com order? To start your return, please start here. Items purchased on Dockers.com can be returned by FedEx drop-offs, or by mail. When making a return, enter your order number and email address. Select the item (s) you want to return.
Is this offer valid on all purchases at Dockers?
This offer is valid on purchases at dockers.com in the United States only. Limited to one time use per customer, and may not be combined with another offer and gift card purchases.
How do I return an item I purchased?
Review the return policy details here. Once you've found the appropriate portal, enter your order number and email address, select the item for return, then choose one of these two easy return options: Print a return label. If you have a printer, print a prepaid shipping label and packing slip.
Are Dockers returning free?
$7.50 processing fee for mailed returns. All refunds made in the original form of payment. Shipping and handling fees, gift wrap charges and donations are non-refundable. International customers who purchased from US online are responsible for all shipping costs to return.
Can I return Dockers in store?
You can drop off returns at ANY of our thousands of local stores, open early til' late, 7 days a week.
How do I return an order?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
Can I return an online order in store?
Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you'll have to meet.
What items are non returnable?
Non-Returnable ItemsPerfumes and Fragrances.Skin Care Products.Makeup and Nail Care Products.Personal Grooming Products.Aromatherapy and Massage Products.Vitamins and Supplements.Medical Supplies and Equipment.Dental Care Products.More items...
How do I return a package item?
Get Your Package ReadySeal your box with plastic or nylon tape at least two inches wide. Don't use duct tape.Wrap items separately and use cushioning material. Get packaging tips.Keep in mind, there are additional rules for special-care and prohibited items.You'll need to know the dimensions and weight of your box.
How do I return an online product?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
How do I get a refund from online purchases?
File a dispute online or by phone with your credit card company. To protect any rights you may have, also send a letter to the address listed for billing disputes or errors. Use our sample letter. You must dispute the error within 60 days of the date your first statement with the error on it was sent to you.
How do I create a return label?
3 steps to creating a return labelStep 1: Choose a shipping carrier and mail class. When creating your own return label, you'll select which shipping carrier you want to go through and which mail class the package falls under.Step 2: Enter the address. Provide your business's return address. ... Step 3: Pay for postage.
How do I return a shipping label?
Just a printed return shipping label with their package - all the customer has to do is to take the item to the courier. Let the customer print it: You can also send a return shipping label by email or have your customers download one from your website and print the label from their printer at home.