Return Policies
- Mattresses & Foundations. We believe you’ll fall in love with your mattress—after all, we have thousands of 5-star reviews. ...
- Sealy Ease Power Bases. While we do not accept returns on Sealy Ease power bases, we stand by their quality with compelling warranties.
- Pillows & Sheets Bundle. ...
- Retail Store Purchases. ...
Full Answer
What if I’m unhappy with my Sealy Mattress?
If you’re unhappy with your Sealy, call us. We’ll work with you to return your mattress. Depending on where you live, some of the options for “return” might include donating, recycling, or disposing of the mattress. In any case, once you confirm the return, we’ll issue a refund within 1 to 2 business days.
Where do Sealy mattresses ship from?
Currently, all of our mattresses ship from our warehouse in Mississippi. How do I know if Sealy is the right mattress for me? Our mattress is a medium feel with soft, responsive, and cushiony top layer for all points of your body. We offer a 100-night guarantee to make sure you love your mattress.
How long does it take for a Sealy Mattress to soften?
If the mattress is too firm, it should naturally soften with time. We recommend at least 30 days of use to get your body used to the feel of the mattress. How do I return my mattress? If you’re unhappy with your Sealy, call us. We’ll work with you to return your mattress.
Does the Sealy conform essentials warranty cover defective mattresses?
The Sealy Conform Essentials 8” mattress has a 5 year full-replacement limited warranty, and the 10” and 12” beds have a 10 year. Does the warranty cover defective mattresses? Yes, it does. What if the mattress starts showing dips and body impressions?
Does Sealy have a return policy?
We want to be sure you love your new Sealy mattress so we give you 100 nights to test it out by sleeping on it. During that time, if you decide you're not in love, we'll let you break up with us—and we won't pressure you. We want you to love your bed, but if you don't, we even make the return simple. No pressure.
Can you return a mattress after you buy it?
Most mattress-in-a-box companies have offered free, simple returns during a long “try it out” period. If you don't like the bed, you can return it and get your money back.
How long is the warranty on a Sealy mattress?
10 yearIf the Warranty Code is 5/10, your mattress comes with a 10 year limited warranty and any warrantable repairs or replacement during the first 5 years of the warranty period are provided without a deductible. However, you are responsible for any applicable transportation and inspection costs.
Can you return opened mattress?
If the mattress has been unopened the customers can return it for 30 to 100 days. However, if you have unpackaged your mattress you can still return them within 30 days of purchase.
Can I return a mattress if I don't like it?
Some shops will only offer an exchange or store credit, rather than a full refund. Some high street retailers will only accept returns if the mattress is unused, so it will need to be in perfect condition, undamaged and in its original packaging. That means you won't be able to change your mind once you've slept on it.
What do you do if you don't like your mattress?
Depending on where you buy your bed, you'll have a couple of options:The company will send a truck to pick up your unwanted product. They'll either take it to a donation center or back to their warehouse. ... You may have to re-box your mattress and prepare it for shipment yourself. This task is often a two-person job.
What is Sealy 10 year warranty?
The warranty applies to the original purchaser and further defines the mattress as being free from defects in workmanship and materials for a period of ten years. If a warranted defect is found within the first ten years from the date of purchase, the mattress will be replaced, subject to inspection.
Can you fix a sagging mattress?
Unfortunately, you can't really “fix” a sagging mattress. The only true fix is to send it in to the manufacturer for repairs, or to replace it completely.
Do Sealy mattresses sag?
People say it has great motion isolation, feels comfortable and cool to the touch, and helps them sleep better and wake up without pain. A few people do say the edges could have been more supportive, and others note that the mattress began to sag in the first year.
How do you tell if a mattress is new or refurbished?
3:236:41How To Tell If You're Buying New, Used Or Damaged MattressesYouTubeStart of suggested clipEnd of suggested clipThere should be a tag on the back if it's used saying used materials there are some manufacturersMoreThere should be a tag on the back if it's used saying used materials there are some manufacturers out there that specialize in making used mattresses they'll have used inner springs.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
How do you return a memory foam mattress?
0:004:22How to Return or Move a King or Queen size Foam Mattress Part 1YouTubeStart of suggested clipEnd of suggested clipSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use aMoreSo once you've got the mattress bagged. Up you want to make sure that you seal the end you can use a tape gun. Like that with the plastic tape you but you want to seal up the end really good.
Can you return memory foam mattress?
3:346:57How To Return A Bed In A Box Mattress (FULL GUIDE) - YouTubeYouTubeStart of suggested clipEnd of suggested clipIn this case most mattress companies will actually require you to take the used mattress to aMoreIn this case most mattress companies will actually require you to take the used mattress to a donation center yourself. And then provide a donation receipt in order to get your full refund.
Can you return an opened mattress to Walmart?
In terms of condition, Walmart requires that the product is still in reasonable condition. This means that air mattresses can be returned even if the packaging has been opened. So long as the mattress itself is undamaged, you should have no problem making a return.
Can I return a mattress to Costco?
One of the many great things about Costco's generous return policy is that items, including mattresses, do not have to be in their original packaging in order to be returned. Mattresses can be opened, or even used, and still be accepted for a return.
What is Amazon's return policy on mattresses?
Mattresses. You can request a return or refund for any reason within 100 days of receipt of shipment. We accept the return of mattresses that are unopened and in their original packaging. Unboxed, expanded, and full size mattresses are not returnable, but are eligible for a refund.
Cancellations
You may cancel an order placed on the website as long as the order has not been shipped or within 48 hours since the order is placed. To cancel an order, please reach us through live chat (bottom right of the page) or email us at: order@sealysofaconvertibles.com
30-Day No-Hassle Free Return & Exchange
We want to make sure that your sofa and recliner purchase with us is perfect for you. With you in mind, we gladly offer FREE 30-day return and exchange policy with your orders. If you decide your piece isn’t quite right, you can initiate a return or exchange up to 30 days from the date of delivery.
Return Policy
Returned item (both returned for refunds and returned for exchange) must be in its unassembled original condition and packaging to be accepted. We may request descriptions and images of the products to determine the state of the products prior to accepting return and exchanges.
Refund Options
You can choose to receive store credit for your return or have the original payment method refunded. Refunds will be issued within two (2) weeks of the completion of return process.
Exchange
We offer a one-time FREE exchange (within the 30-day FREE return and exchange window) if you’d like to exchange an item for a different color, different fabric, or different product altogether. All exchanges will follow the same policies listed in our Return Policy.
