Return Policy
- An order is no longer eligible for cancelation once a shipping label is generated.
- Merchandise must be returned within 60 days of receipt of goods for a full refund of the purchase price.
- All furniture items will incur a 30% restocking fee unless otherwise stated on actual product page.
Full Answer
Can you return Doona?
If you would like to return your order for any reason, simply contact us within 30 days of your receipt for refund. To be eligible for a return, your item must be unused and in the same condition as you received it. It must be returned in the original packaging including all stickers and inserts.
Why is the Doona not approved in Canada?
Before anyone asks, Doona is actually banned in Canada as well because the angle of the car seat is not adjustable and hence considered unsafe according to Canadian standards. Don't even try to sneak it through the border – it's subject to a ton of fines and voided insurance.
How long can a baby stay in a Doona?
about 12 to 15 monthsThe Doona is not limited by age, but is by weight. The weight limit for Doona is 13 kg, or about 12 to 15 months. Some parents have told us that they have used Doona until 24 months. To make the most of the Doona, we recommend to start using it from the birth of your child.
Why is there a Doona shortage?
Due to supply chain shortages caused by the COVID-19 pandemic, Doona is experiencing significant delays. If out of stock, use the notify me function to receive an email notification when Doona seats restock. The Doona LATCH Base is compatible with the Doona Infant Car Seat and is intended for rear-facing use only.
Can the Doona go on airplane?
You can take the Doona Infant Car Seat / Stroller on an airplane because it is FAA approved in the United States!
Are Doonas worth it?
So convenient, worth every penny. Yes it's heavy, but so are all the baby carriers. It's worth a little extra muscle power to have the benefit of rolling around 98% of the time. I found the base much more secure then the other carseats we've tried due to it's unique design.
Is Doona stroller good for long walks?
Simple Parenting's Doona infant car seat easily converts to a stroller, making running errands with your baby a snap. The Doona is a car seat first, said Roni Golombek, product manager at Simple Parenting. The stroller is a “mobility solution,” but it's not meant for long walks in the park.
When did you stop using Doona?
The Doona Infant Car Seat is compatible with children from birth up to 32 inches or 35 pounds, whichever comes first.
Can babies nap in Doona?
However, due to the nature of the product, and inspired by the position of a baby resting in her mother's arms, Doona was designed to fully support your baby even when used outside of the car by quickly and easily converting into a stroller.
Is Doona coming out with a new model?
Miami, Jan. 03, 2022 (GLOBE NEWSWIRE) -- Doona™ USA has officially announced the launch of its new Doona Gold Limited Edition – a stylish upgrade of the Doona Car Seat & Stroller and Liki Trike.
What is the difference between Doona and Doona plus?
Note the difference between the Doona and Doona Plus is that the hood of the Doona Plus is easily replaced with lots of color options. In addition, the Doona Plus fabric is less prone to the baby sweating. (Doona Plus says Doona+ on the side of the seat).
Can you use Doona without base in car?
Yes, the Doona includes a car seat base with purchase. You'll want to keep this base in your primary vehicle for everyday use and may wish to purchase a separate Doona base for other vehicles. The Doona can be installed in a vehicle without the base, using only a seatbelt, making it convenient for travel and taxis.
Is the Doona car seat safe?
Yes, the Doona Infant Car Seat Stroller is safe for use with infants from birth up to 35 pounds or 32 inches tall, whichever comes first. It is also safe for use on an airplane, as it is FAA approved.
Is the Doona good for long walks?
Simple Parenting's Doona infant car seat easily converts to a stroller, making running errands with your baby a snap. The Doona is a car seat first, said Roni Golombek, product manager at Simple Parenting. The stroller is a “mobility solution,” but it's not meant for long walks in the park.