ardene return policy

Can I return an in-store purchase to Ardene?

Returns for in-store purchases can only be done in stores and not by phone or online. To return a product, you must have the original receipt. No gift card will be issued if the receipt is missing. Approved refunds will only be issued in the form of a gift card after the returned item has been inspected by Ardene.

How do I get a refund from Ardene?

Your returned items must meet all eligibility criteria in order to be refunded. If you return an item that does not meet the eligibility requirements, Ardene will not send it back to you. Print the label yourself by clicking here or by going to www.canadapost.ca and entering return ID Number PR356189.

How do I exchange a product at Ardene?

To exchange a product, bring your merchandise into an Ardene store with a proof of purchase (invoice) within 30 days of purchasing the item. Exchanges cannot be processed without original receipts and must meet all eligibility requirements. Merchandise can only be exchanged at a regular Ardene store.

What is the return policy for online returns?

Returns will be for a value equal to the sale price of the merchandise returned or exchanged, including applicable taxes. For online returns, original shipping charges will not be refunded unless otherwise specified. Refund on a gift card.

Does ardene have a return policy?

We offer a 30-day return policy in-store and online. PLEASE NOTE: Refunds are issued on the original method of payment. Online orders returned in-store are refunded on a gift card.

Can you return anything within 30 days?

California, for example, requires stores to post their Refund Policy in a conspicuous place unless they offer full cash refunds or store credit within 7 days of purchase. If a store does follow this requirement, customers may return items for a full refund within 30 days of a purchase.

What is return and refund policy?

A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.

Can I exchange an item without a receipt?

What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.

How long after purchase can I return goods?

between 28-30 daysIf a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.

How long do you have to return an item?

Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have.

Can stores refuse a refund?

It depends on your reason. If an item is faulty or has broken - in other words, doesn't comply with the Sale of Goods Act - then the retailer has a duty to offer a refund, exchange or repair. But if you simply don't like the purchase, then that's not a good enough reason.

What items are non returnable?

Non-Returnable ItemsPerfumes and Fragrances.Skin Care Products.Makeup and Nail Care Products.Personal Grooming Products.Aromatherapy and Massage Products.Vitamins and Supplements.Medical Supplies and Equipment.Dental Care Products.More items...

Is it illegal to return used items?

Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).

How can I get proof of purchase without receipt?

Other types of proof of purchase include:credit or debit card statement.a lay-by agreement.a receipt or reference number given for phone or internet payments.a warranty card showing the supplier's or manufacturer's details and the date and amount of the purchase.More items...

Can I return clothes without tags?

When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.

Do you have to return items in original packaging?

Original packaging is not necessary When you return an item, you do not have to return it in the original packaging in order to get a refund, given that it meets consumer guarantees.

What does return within 30 days mean?

"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.

Can a store refuse to give a refund?

In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.

What is the maximum time period in which you can return a product you had bought on an e commerce app *?

The Act provides that: The right to return any semi-durable or durable products purchased free of charge within 15 days of purchase if they are returned in their original condition, with no changes in shape or size, and in their original packaging.

How long should a return policy be?

It's important to let your customers know how long they have to return a product. Generally speaking, 15-30 days is standard, although some businesses opt for 90 days. Either way, you won't be doing yourself any favors by accepting returns beyond that time.

Can you return a product without receipt?

Returns cannot be processed without original receipts. Pack the merchandise in its original condition with tags still attached and include a copy of your invoice in the package. *Please pack merchandise in a bag, as boxes will not be accepted.

Do you have to pack merchandise in a bag?

*Please pack merchandise in a bag, as boxes will not be accepted

Can you exchange an Ardene product?

If you wish to exchange an item bought in-store or online for another Ardene product, you can do so in Ardene stores. We do not process exchanges by phone or online at this time. To exchange a product, bring your merchandise into an Ardene store with a proof of purchase (invoice) within 30 days of purchasing the item.

Can you return an item to Ardene?

For online returns, original shipping charges will not be refunded unless otherwise specified. Your returned items must meet all eligibility criteria in order to be refunded. If you return an item that does not meet the eligibility requirements, Ardene will not send it back to you.

What Can Be Returned Or exchanged?

• The following Eligibility Requirements must be met in order for an item to qualify for a refund or exchange: 1. The order was placed within the last 30 days (this date can be found in your order confirmation email) 2. The product is in the same condition as when you received it. 3. The prod…

See more on ardene.com

How Do I Make An Exchange?

How Do I Make A Return?

How Will I Be refunded?