DSW RETURN POLICY
| Return Period | 90 Days |
| Return Method | 1. In-store 2. Online |
| Exchange Period | 90 Days |
| Exchange Method | 1. In-store 2. Online |
| Refund Period | Within 10 Days |
Full Answer
How do I return an item to DSW?
Return Your DSW Products in Store. To return your products in a DSW store, do the following: Visit your nearest DSW store; Go to the checkout counter and ask a staff member to initiate your return request; Present the product you’re returning, your ID, and proof of purchase to the staff member; DSW Online Returns. To return your DSW items online, follow these steps: Open the Returns page on the DSW website
How to return items to DSW?
How to return purchased item from DSW
- Return your purchased item to the nearest DSW store. Find nearest DSW store from your location. ...
- Returning purchased the item by mail Open the official website of DSW at www.dsw.com Then, go to the home page of DSW and click my order list, which is ...
- Return your purchased item by using pre-paid FedEx service
How to return shoes to DSW?
To return your products in a DSW store, do the following:
- Visit your nearest DSW store
- Go to the checkout counter and ask a staff member to initiate your return request
- Present the product you’re returning, your ID, and proof of purchase to the staff member
How to save at DSW?
- Sign up for DSW emails. You will receive a $10 reward as a welcome gift to use on anything in-store or online. ...
- Become a DSW VIP member, it’s free! This membership is gold! ...
- Free Shipping at DSW.com. ...
- Donate shoes to get points. ...
- Birthday reward. ...
- Free in-store returns. ...
- In-store pick-up. ...
- Coupons. ...
- Shop for clearance. ...
- 10% off. ...
What is return policy for DSW?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
How strict is DSW return policy?
You can return items purchased in a DSW store for a full refund to the original form of payment if you meet the following requirements. Timing: Returns must be brought to the store within 60 days of the purchase date. After 60 days, you can still get a merchandise credit if the item is unworn and you have the receipt.
Can you return at any DSW store?
In-Store Purchases Unworn merchandise can be returned or exchanged at any DSW store, regardless of whether the original purchase was made in store or online, subject to the following conditions: Items must not have been worn.
Can I return shoes if I wore them once?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Can I return DSW shoes to shoe company?
Yes, you will be able to return your Shoe Warehouse purchase at any The Shoe Company or DSW Canada store.
Can DSW look up your receipt?
You'll only get store credit for the current sale price of the item. Bear in mind that if you have a DSW account, they can look up your purchase history, which eliminates the need for a receipt altogether.
How Long Is DSW Return Policy?
DSW have a 90 day post purchase return policy.
Can You Return To DSW Without A Receipt?
Yes you can return your item without a receipt in return for credit.
Does DSW Have Free Returns?
If you're returning in store it is free, however customers are required to pay for any shipping charge should they use mail. If you're a VIP member...
What Is The Return Policy At DSW?
DSW allows returns on items within 90 days of the purchase date, and will offer a full refund on unworn merchandise. Merchandise should have the original packaging and the original receipt/shipping invoice.
DSW Exchange Policy
DSW also allows customers to make exchanges when an item is not suitable.
How Strict Is DSW Return Policy?
The DSW return policy is surprisingly lax in terms of its time scale, but they are strict about the condition that the product must be in.
Can You Return Shoes After Wearing Them?
No, you cannot return shoes that you have worn to DSW. The company only accepts merchandise that is in like-new condition.
Can I Return Shoes That Hurt My Feet?
You can only return shoes that you have not worn to DSW. They will not accept shoes that have been worn for any reason, even if they are painful or do not fit you properly. Until you are sure that shoes are suitable for you, you should only wear them indoors, and keep them very clean.
How Long Is DSW Return Policy?
The DSW return policy is 90 days for most items, which runs from the date of purchase. After 90 days, you can still return items in like-new condition, but you will have to accept a store credit, rather than a refund to your original method of payment.
Can You Return DSW Online Purchases To Stores?
Yes, you can return items that you have purchased online to any DSW store for a full refund. Make sure that you take your documentation and a form of ID when doing so. You cannot return items bought in a store online; they must be taken back to a store.
How to return a product to DSW?
To return your products in a DSW store, do the following: Visit your nearest DSW store. Go to the checkout counter and ask a staff member to initiate your return request. Present the product you’re returning, your ID, and proof of purchase to the staff member.
How long does it take for PayPal to process a return?
The company takes about seven to ten business days to process your return or exchange request and issue a refund.
How long does it take to get a refund from DSW?
Repack your purchase and drop the package at a FedEx Authorized ShipCenter or FedEx Office. It will take 7–10 days to process the return and refund the amount. DSW charges a shipping fee of $8.5, which would be deducted from the credited amount.
How long does DSW take to return?
To top it all, DSW Return Policy offers a return period of 60 days , which is extended to 365 days for its VIP Elite customers. Read on to know every important detail of the policy to ensure hassle-free returns.
How long does DSW VIP Gold last?
DSW VIP ELITE, which in addition to free shipping, allows you to return within full 1 year i.e., 365 days.
What is the DSW phone number?
What is the DSW Customer Service Number?#N#You can call Customer Care at 1-866-DSW-SHOES from Monday through Friday from 7 AM to 10 PM ET. On Saturday, the timings are 10 AM to 10 PM ET, while on Sunday, it is 12 PM to 9 PM ET.
How long does DSW return policy last?
1 Start your DSW returns now! DSW return policy allows you a return period of 60 days. If you are not completely satisfied with your purchase or it didn’t match your dress or the size doesn’t fit, you can easily return or exchange most of the items within the return period counted from the day of purchase.
How long does it take to get a refund for a replacement?
Follow the steps mentioned above; just indicate the replacement in the package, and your work is done. In case the exchange is made within 60 days, any difference in the old and replaced products would be credited in the original form of payment. After 60 days, this would be refunded in the form of store credit.
What is a DSW?
Designer Shoe Warehouse, or as you may know it as DSW is the American footwear retailer of designer and branded shoes from boots to sandals and fashion accessories such as handbags. Whether you need footwear for men, women, or kids booties, they got it all. You can also purchase through hundreds of their stores or online ...
How long does it take for DSW to refund a purchase?
Bring the unworn item with your original receipt within 60 days of purchase to a store, and DSW will refund the purchase price to your PayPal account. If you used a combination of PayPal and a gift card to make the purchase, you’ll get refunded with a gift card.
How long does it take to get a DSW card?
Any price difference in your favor will be refunded to your original form of payment, if the exchange is made within 60 days of the original purchase. After 60 days , you’ll get a DSW eGift card in that amount.
How long does it take for DSW to process a refund?
You can get a full refund to the original form of payment for items purchased from DSW online by meeting the following requirements. Allow seven to 10 days for DSW to process your refund.
How long does it take to return a DSW item?
Timing: Returns must be brought to the store within 60 days of the purchase date.
Can you return a gift to DSW?
DSW Gift Returns. If the item was purchased in a store, you can’t send it back by mail — you have to return it to a DSW store. Take the unused and unworn item to a store, along with its original packaging. You’ll be issued a merchandise credit.
Can you mail back a DSW receipt?
Method: Items purchased in a DSW store must be returned to a DSW store. You cannot mail these items back.
Can you return a fragrance?
Fragrances are considered “specialty items” and can only be returned if they are unopened. Any seal on the product has to be intact. Other specialty items include nail polish, skincare products, dry shampoos, anything containing alcohol, rechargeable batteries, and USB rechargeable devices.
What is a DSW?
DSW, or Designer Shoe Warehouse, is a huge shoe store with physical locations and a massive website. DSW sells shoes for kids, men and women at lower retail prices than other companies. The company also offers some accessories, including handbags and socks. Customers can choose to return orders either by mail or to the nearest DSW store.
How long does it take for DSW to refund?
DSW accepts returns in new condition for a refund within 60 days of purchase. After 60 days, customers will receive a store credit for the refund.
How long do you have to return shoes to DSW?
The original packaging for the shoes or other item must also be available at the time of the return. You must return the items within 60 days of purchase to receive a refund. If the 60 days have passed, DSW will still accept the return, but you will be issued store credit.
What is the phone number for DSW?
Customer service is available at 1-866-379-7463. The customer call center is only open from 9 a.m. to 7 p.m. When we called the automated system (self-service) was available. We were able to check order status or find a store, but we were not able to talk with a representative about returning an item to DSW.
Can you exchange a DSW gift?
If you received your DSW item as a gift, you can exchange the item as desired. If there is a price difference and you are owed a credit, you will receive a store credit for the difference. After packing the box, place the pre-paid FedEx label on the outside of the box or ship the box using a carrier of your choice to the returns address.
DSW Return Policy During COVID-19: The Essentials
DSW in-store returns are free and available to all customers, but you can also handle it all online.
What DSW Merchandise Is Not Eligible for Return?
Certain items or categories of DSW products do not qualify for returns. These include:
How DoNotPay Helps You Return a DSW Item in an Instant
Even during harsh COVID-19 conditions, DoNotPay is here to simplify your product return processes. With our app, you can return your DSW goods by answering a couple of chatbot questions. To begin and complete the return process, you should do the following:
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Can you return a gift with a DSW certificate?
Also, when returning something bought with a DSW Rewards certificate you’ll be refunded only the final purchase price.
Does DSW have evidence of the amount you paid?
Be aware that since DSW does NOT have evidence of the amount you paid, you’ll have to settle for the current price of the shoes, boots, or sandals. As is the case with most retailers these days, DSW tracks your returns in order to prevent fraud. They track your returns via a single valid ID which includes your driver’s license, passport, ...
