DSW Return Policy
- Returning Defective Items. Defective items can only be returned if they are unused or unworn. ...
- Receipt Requirements. If you don’t have the receipt but you have a DSW account and/or you paid with a credit card, a store associate may be able to look up ...
- Online Orders. ...
- Returns After 60 Days. ...
- DSW & PayPal. ...
- Exceptions. ...
How do you return an item without a receipt?
- Returns for purchases made with a Store Credit or gift card will be refunded as a Store Credit. ...
- Returns made without a valid sales receipt may be refunded as a Store Credit at the lowest advertised price.
- Cash and cash equivalent purchases exceeding $1,000 may be refunded by check sent from The Home Depot's corporate office.
Can you exchange at DSW without a receipt?
DSW may limit the number of returns permitted without an original sales receipt or shipping invoice. Returns with a gift receipt will be issued as a merchandise credit or even exchange. If returned or exchanged at dsw.com, any funds credited will be automatically issued on the original form of payment.
How do I return an item to DSW?
Return Your DSW Products in Store. To return your products in a DSW store, do the following: Visit your nearest DSW store; Go to the checkout counter and ask a staff member to initiate your return request; Present the product you’re returning, your ID, and proof of purchase to the staff member; DSW Online Returns. To return your DSW items online, follow these steps: Open the Returns page on the DSW website
Can I return a product without a receipt?
Usually, at stores, it’s hard to return things without a receipt, which has the proof of purchase on it. But, when it comes to Costco, do not fear! It’s not required to have your receipt when you need to return something.
Can DSW look up a receipt?
You'll only get store credit for the current sale price of the item. Bear in mind that if you have a DSW account, they can look up your purchase history, which eliminates the need for a receipt altogether.
How strict is DSW return policy?
You can return items purchased in a DSW store for a full refund to the original form of payment if you meet the following requirements. Timing: Returns must be brought to the store within 60 days of the purchase date. After 60 days, you can still get a merchandise credit if the item is unworn and you have the receipt.
Can I return a shoe without receipt?
Stores often try the "no refund or return without a receipt" line. No store has to change or refund an item simply because the owner does not like the colour. But where an item fails, shops do not have the right to demand a receipt.
What is DSW exchange policy?
DSW offers an easy return and exchange policy for customers that aren't satisfied with their purchase. Products may be returned within 60 days of purchase to qualify for a full refund to the original method of payment used. Items must be returned unworn and be in their original packaging.
Can you return worn shoes?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Can I return DSW shoes to shoe company?
Yes, you will be able to return your Shoe Warehouse purchase at any The Shoe Company or DSW Canada store.
Can I exchange an item without a receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
How can I get proof of purchase without receipt?
Other types of proof of purchase include:credit or debit card statement.a lay-by agreement.a receipt or reference number given for phone or internet payments.a warranty card showing the supplier's or manufacturer's details and the date and amount of the purchase.More items...
Where can I return items without a receipt?
Most of the stores listed below will return or exchange an item without a receipt and give you 90 days or more to make the transaction.Nordstrom. ... Kohl's. ... REI. ... Bed Bath & Beyond. ... L.L. Bean. ... J.C. Penney. ... Wal-Mart.
Can you send your old Uggs back and get new ones?
If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.
Are clearance items returnable at DSW?
Kelsi RothDSW Designer Shoe Warehouse No worries! Unworn clearance items may be returned within 60 days of the original purchase date. Thanks for your response. If your purchase was made in-store, a merchandise credit would be issued.
Are clearance items returnable at DSW?
Kelsi RothDSW Designer Shoe Warehouse No worries! Unworn clearance items may be returned within 60 days of the original purchase date. Thanks for your response. If your purchase was made in-store, a merchandise credit would be issued.
Can you send your old Uggs back and get new ones?
If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.
How Long Is DSW Return Policy?
DSW have a 90 day post purchase return policy.
Can You Return To DSW Without A Receipt?
Yes you can return your item without a receipt in return for credit.
Does DSW Have Free Returns?
If you're returning in store it is free, however customers are required to pay for any shipping charge should they use mail. If you're a VIP member...
What Is The Return Policy At DSW?
DSW allows returns on items within 90 days of the purchase date, and will offer a full refund on unworn merchandise. Merchandise should have the original packaging and the original receipt/shipping invoice.
DSW Exchange Policy
DSW also allows customers to make exchanges when an item is not suitable.
How Strict Is DSW Return Policy?
The DSW return policy is surprisingly lax in terms of its time scale, but they are strict about the condition that the product must be in.
Can You Return Shoes After Wearing Them?
No, you cannot return shoes that you have worn to DSW. The company only accepts merchandise that is in like-new condition.
Can I Return Shoes That Hurt My Feet?
You can only return shoes that you have not worn to DSW. They will not accept shoes that have been worn for any reason, even if they are painful or do not fit you properly. Until you are sure that shoes are suitable for you, you should only wear them indoors, and keep them very clean.
How Long Is DSW Return Policy?
The DSW return policy is 90 days for most items, which runs from the date of purchase. After 90 days, you can still return items in like-new condition, but you will have to accept a store credit, rather than a refund to your original method of payment.
Can You Return DSW Online Purchases To Stores?
Yes, you can return items that you have purchased online to any DSW store for a full refund. Make sure that you take your documentation and a form of ID when doing so. You cannot return items bought in a store online; they must be taken back to a store.
How long does it take to get a refund from DSW?
Repack your purchase and drop the package at a FedEx Authorized ShipCenter or FedEx Office. It will take 7–10 days to process the return and refund the amount. DSW charges a shipping fee of $8.5, which would be deducted from the credited amount.
How long does DSW take to return?
To top it all, DSW Return Policy offers a return period of 60 days , which is extended to 365 days for its VIP Elite customers. Read on to know every important detail of the policy to ensure hassle-free returns.
How long does DSW VIP Gold last?
DSW VIP ELITE, which in addition to free shipping, allows you to return within full 1 year i.e., 365 days.
What is the DSW phone number?
What is the DSW Customer Service Number?#N#You can call Customer Care at 1-866-DSW-SHOES from Monday through Friday from 7 AM to 10 PM ET. On Saturday, the timings are 10 AM to 10 PM ET, while on Sunday, it is 12 PM to 9 PM ET.
How long does DSW return policy last?
1 Start your DSW returns now! DSW return policy allows you a return period of 60 days. If you are not completely satisfied with your purchase or it didn’t match your dress or the size doesn’t fit, you can easily return or exchange most of the items within the return period counted from the day of purchase.
How long does it take to get a refund for a replacement?
Follow the steps mentioned above; just indicate the replacement in the package, and your work is done. In case the exchange is made within 60 days, any difference in the old and replaced products would be credited in the original form of payment. After 60 days, this would be refunded in the form of store credit.
What is a DSW?
Designer Shoe Warehouse, or as you may know it as DSW is the American footwear retailer of designer and branded shoes from boots to sandals and fashion accessories such as handbags. Whether you need footwear for men, women, or kids booties, they got it all. You can also purchase through hundreds of their stores or online ...
HOW DO I RETURN MERCHANDISE PURCHASED FROM A DSW CANADA STORE OR ONLINE AT WWW.DSW.CA?
DSW is not able to accept returns or exchanges of merchandise purchased from any DSW Canada store or www.dsw.ca.
VINCECAMUTO.COM RETURNS AND EXCHANGES
DSW stores accept requests for returns and exchanges for items purchased from vincecamuto.com in accordance with its return policy.
90 days of the original purchase date
Returns made after 90 days with an original sales receipt or shipping invoice will be issued as a merchandise credit regardless of original form of tender.*
60 days with the original sales receipt
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment.
Merchandise received as a gift
Merchandise received as a gift may be returned or exchanged. If returned or exchanged at dsw.com, any funds credited will be automatically issued on the original form of tender. If returned or exchanged in-store, any funds credited will be issued on a merchandise credit.
Returns made without the original sales receipt
Returns made without the original sales receipt or shipping invoice will be issued on a merchandise credit equal to the current selling price of the merchandise. DSW may limit the number of returns permitted without an original sales receipt or shipping invoice.
RETURNS AND EXCHANGES TO DSW.COM
Start your return or exchange here and enter your order number and email.
How to return a product to DSW?
To return your products in a DSW store, do the following: Visit your nearest DSW store. Go to the checkout counter and ask a staff member to initiate your return request. Present the product you’re returning, your ID, and proof of purchase to the staff member.
How long does it take for PayPal to process a return?
The company takes about seven to ten business days to process your return or exchange request and issue a refund.
How long does it take for DSW to refund a purchase?
Bring the unworn item with your original receipt within 60 days of purchase to a store, and DSW will refund the purchase price to your PayPal account. If you used a combination of PayPal and a gift card to make the purchase, you’ll get refunded with a gift card.
How long does it take to get a DSW card?
Any price difference in your favor will be refunded to your original form of payment, if the exchange is made within 60 days of the original purchase. After 60 days , you’ll get a DSW eGift card in that amount.
How long does it take for DSW to process a refund?
You can get a full refund to the original form of payment for items purchased from DSW online by meeting the following requirements. Allow seven to 10 days for DSW to process your refund.
How long does it take to return a DSW item?
Timing: Returns must be brought to the store within 60 days of the purchase date.
Can you return a gift to DSW?
DSW Gift Returns. If the item was purchased in a store, you can’t send it back by mail — you have to return it to a DSW store. Take the unused and unworn item to a store, along with its original packaging. You’ll be issued a merchandise credit.
Can you mail back a DSW receipt?
Method: Items purchased in a DSW store must be returned to a DSW store. You cannot mail these items back.
Can you return a fragrance?
Fragrances are considered “specialty items” and can only be returned if they are unopened. Any seal on the product has to be intact. Other specialty items include nail polish, skincare products, dry shampoos, anything containing alcohol, rechargeable batteries, and USB rechargeable devices.
DSW Return Policy During COVID-19: The Essentials
DSW in-store returns are free and available to all customers, but you can also handle it all online.
What DSW Merchandise Is Not Eligible for Return?
Certain items or categories of DSW products do not qualify for returns. These include:
How DoNotPay Helps You Return a DSW Item in an Instant
Even during harsh COVID-19 conditions, DoNotPay is here to simplify your product return processes. With our app, you can return your DSW goods by answering a couple of chatbot questions. To begin and complete the return process, you should do the following:
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What is a DSW?
DSW, or Designer Shoe Warehouse, is a huge shoe store with physical locations and a massive website. DSW sells shoes for kids, men and women at lower retail prices than other companies. The company also offers some accessories, including handbags and socks. Customers can choose to return orders either by mail or to the nearest DSW store.
How long does it take for DSW to refund?
DSW accepts returns in new condition for a refund within 60 days of purchase. After 60 days, customers will receive a store credit for the refund.
How long do you have to return shoes to DSW?
The original packaging for the shoes or other item must also be available at the time of the return. You must return the items within 60 days of purchase to receive a refund. If the 60 days have passed, DSW will still accept the return, but you will be issued store credit.
What is the phone number for DSW?
Customer service is available at 1-866-379-7463. The customer call center is only open from 9 a.m. to 7 p.m. When we called the automated system (self-service) was available. We were able to check order status or find a store, but we were not able to talk with a representative about returning an item to DSW.
Can you exchange a DSW gift?
If you received your DSW item as a gift, you can exchange the item as desired. If there is a price difference and you are owed a credit, you will receive a store credit for the difference. After packing the box, place the pre-paid FedEx label on the outside of the box or ship the box using a carrier of your choice to the returns address.
