Return-Policy.org

epic store return policy

by Autumn McClure Published 2 years ago Updated 2 years ago
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All Epic Games Store games are eligible for refund within 14 days of purchase for any reason, unless you have played the game for 2 or more hours. For more details on the Epic Games Store refund policy click here.

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How long does it take to get a refund from Epic Games?

According to the policy, you can get a full refund for any reason as long as you’re returning the game within 14 days of purchase and with less than two hours of play time.

How to contact Epic Games Store?

To begin the process, open any browser and go to epicgames.com, then click “ Help ” in the top bar. Select “ Epic Games Store ” to access the Store’s help site. Click the blue “ Contact Us ” button in the top-right corner of the page to open the Contact Us form. Fill out the form with your language, name, and email address. ...

How long does it take for an Epic Games game to be refunded?

If you bought a game from the Epic Games store at full price, and it goes on sale within the refund window of 14 days since purchase and under two hours of playtime, you can get a refund and then repurchase the game. Epic explicitly allows this behavior to maximize your savings if you buy a game right before it’s discounted, ...

Can you return a game you bought outside of Epic Games?

If you bought a code outside of the Epic Games store, you’ll have to ask that storefront for a refund. You cannot return something if you were banned from that game or violated the terms of service. If you bought a game from the Epic Games store at full price, and it goes on sale within the refund window of 14 days since purchase ...

Does Epic Games have a Steam license?

Epic Games is hoping to steal market share from Valve’s dominant Steam platform by catering to developers by taking a smaller revenue cut (12 percent) than Valve (30 percent). Epic also offers free licenses of their Unreal engine for devs who make their games at least a temporarily exclusive on its platform.

Can you get a refund from Epic Games?

Most digital gaming storefronts have refund policies when you can’t run, mistakenly purchase, or just don’t like a game. The Epic Games Store is no different, giving you an easy form to request a refund.

How long does it take for Epic to process a refund?

It may take up to 15 days for us to process your refund after receiving your return. Refund checks or any other checks issued by Epic Sports which are not cashed within 90 days of issue are null and void and will not be re-issued. Mis-shipped items and clothing defects must be reported to us within 5 days from receipt.

How long does it take for a bleacher to be damaged in transit?

Bleachers, Benches, and Lockers Damaged in Transit: Bleachers, Benches, and Lockers damaged during shipping to customer must be reported to Epic within 5 days of receipt and purchaser may be required to provide proof of damage via digital or film image, or by damage noted and signed by the delivery driver.

Can you return shoes in a shoe box?

Returning Shoes: The shoe box itself CAN NOT be used as a return shipping box, as it gets damaged and makes it necessary to replace the box, which is expensive. Shoe boxes MUST be packed inside another box or an additional $10 re-packaging fee will be deducted from any refund due.

Is Epic Sports refundable?

Duties and taxes are non-refundable after your order has shipped. The exchange rate can vary between the date of purchase and the date of refund. This may result in a refund amount that is higher or lower than the amount originally charged. Epic Sports reserves the right to refund or replace damaged or defective items.

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