Return-Policy.org

ergodox ez return policy

by Jacynthe Cartwright Published 2 years ago Updated 2 years ago
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We're a small scale company and we care deeply about our product. We will do everything in our power to help you. We have a 30-day return window from the time of delivery.

Full Answer

What is the warranty on the ergodox ez?

We proudly offer a two-year, no-BS, no fine-print warranty on our keyboards. And you can make it your own. The powerful firmware that runs on your ErgoDox EZ is called QMK and it's open-source, available on GitHub.

How do I pull out the keycaps on the ergodox ez?

The ErgoDox EZ comes with a double-sided key puller, designed to make it easy and safe to pull out both keycaps and the keyswitches that lie under them. Before you begin, make sure you have this key puller to hand. First, you’re going to have to pull out your keycaps. Use the “wire loop” side of the key puller for this.

What is ergodox?

A no-compromises ergonomic keyboard that actually looks as good as it feels. Want backlit keys? We've got them. The ErgoDox EZ Glow comes with powerful, fully-programmable RGB LEDs under the letter clusters. It ships with custom doubleshot keycaps, and supports fun animations, too.

Does ergodox have any RGB keycaps?

We've got them. The ErgoDox EZ Glow comes with powerful, fully-programmable RGB LEDs under the letter clusters. It ships with custom doubleshot keycaps, and supports fun animations, too. With the ErgoDox EZ Glow, you can highlight just the keys that are active in the current layer — or the whole layer, in any color you choose.

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How do you tent ErgoDox EZ?

1:423:02How to set up tilt/tent on ZSA Moonlander split keyboard - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo if you hold it so those flat edges are flush together you'll see you can actually just slide theMoreSo if you hold it so those flat edges are flush together you'll see you can actually just slide the wing. Down and then the other side will just pop out and you can ping it out.

Is ErgoDox EZ USB C?

What cables ship with the ErgoDox EZ? For orders made prior to February 15, 2022, the ErgoDox EZ came with USB A to mini USB cable for connecting your keyboard to your computer. On February 15 we switched to a USB Type C connector. The board also ships with a TRRS cable for connecting the two halves together.

How many keys does ErgoDox EZ have?

The ErgoDox EZ takes 76 switches, and you get four spare switches. Base Set: This is a set of 60 switches, meant to cover most of your keyboard, with 4 spares.

Is the ErgoDox EZ hotswap?

The ErgoDox EZ keyboard features hot-swappable change-it-yourself (CIY) mechanical key switches and replaceable cables. Variants include LED lighting options, and an older non-CIY version. The keyboard can be outfitted with a custom tilt kit, different keycaps, and wrist rests.

What is the difference between ErgoDox and Moonlander?

The biggest differences are that the ZSA's thumb clusters are moveable, which provides more incline options, and it has fewer keys. Also, the ZSA's latency is much higher, so it isn't as good of a choice for gaming.

Should I get an ErgoDox?

Our Verdict. The ErgoDox EZ is great for gaming, although it's not necessarily aimed for this use. Its build quality is great, and it's available in many different switches to better suit your preference. You can also set many macros and have up to 32 layers as well.

Which switch is the quietest?

Our first pick is the Healios, a silent linear switch made by ZealPC. his is the quietest linear switch available on the market, and an excellent option for those who want to keep their typing sounds low.

Is Ergo and ErgoDox the same?

Our Verdict. The ErgoDox EZ is a much better ergonomic keyboard than the Matias Ergo Pro. It's better built, has more incline positions, and overall simply offers more options. The Matias also completely lacks software, although it might be a bit easier to get used to typing on this keyboard than the ErgoDox.

Are Brown switches quieter than Red?

Sound: Personal Preference Cherry MX Reds are more quiet while Cherry MX Browns are slightly louder. The tactile bump on the Cherry MX Browns make the switch produce more vibration and therefore more noise. Neither switch is extremely loud, in fact the Cherry MX Reds are relatively quiet.

How do you change ErgoDox switches?

Squeeze the tweezers around the switch and pull up with a smooth upward motion. The keyswitch will come out - victory! Once you have your switch out, you'll see the socket. Before you insert the new switch in, make sure its pins are straight and that it's correctly oriented.

Are Ortholinear keyboards better?

What's Better About Ortholinear? Ortholinear keyboards don't use a different key layout than standard keyboards, like the difference between QWERTY and DVORAK. Nope, they have the same general “map” of keys that you're used to, just perfectly straight and parallel.

What is hot DOX?

The Hot Dox V2 is more than a typical ErgoDox — the hot swap switches allow you to easily swap in all your favorite switches, no soldering required. This is a great way for newcomers and long-time hobbyists to enter the world of ergonomic mechanical keyboards.

Do I have USB A or C?

If the cable has a Type-A connector at one end (as in the above image), that will usually be the first type. The second will be the shape of connector that will plug into your device. Some cables have the same connector at both ends and are named accordingly—for example, a USB Type-C to USB Type-C cable.

How do you flash Ergodox?

Flashing InstructionsAccess The QMK Configurator. Click the button below to open the QMK Configurator (will open a new window). ... Click And Configure. ... Complete And Compile. ... Download The Firmware. ... Access The QMK Configurator. ... Open the TOOLBOX and UPLoad YouR FILE. ... Connect Prepare Your KeyBoard. ... Flash When Ready.

Are Ortholinear keyboards better?

What's Better About Ortholinear? Ortholinear keyboards don't use a different key layout than standard keyboards, like the difference between QWERTY and DVORAK. Nope, they have the same general “map” of keys that you're used to, just perfectly straight and parallel.

What is Dactyl Manuform?

The Dactyl Manuform is an open-source parameterized, split-hand, concave, columnar, ergonomic keyboard.

When will I receive my EZ?

Our current lead time is around two weeks. Most of that time is spent in manufacturing and quality control — actual shipping is very fast, via courier.

Where do you ship?

Our keyboards ship worldwide. We use UPS, DHL and TNT to get your keyboards to you as quickly and as safely as possible. We ship from Taiwan. We are unable to ship to PO Boxes.

How much does shipping cost?

Shipping for keyboards is free, woohoo! This is courier shipping to anywhere in the world, very fast and fully tracked.

Who is responsible for customs, duties and taxes?

If you're ordering from the US, there are no import duties (that's due to US regulations).

What happens if I don't accept my keyboard when it arrives?

If you don't take delivery of your keyboard once it arrives, the courier will try to reach you and eventually return it to us at our expense. We would then refund you the cost of the keyboard, minus $97 shipping fees (the typical cost of a round-trip by courier).

What if the courier loses my parcel or it gets stolen?

We ship our boards with a signature requirement. If a signature is required on your parcel and it is lost or stolen, the courier will reimburse us, and thus we will be able to refund you.

What cables ship with the ErgoDox EZ?

For orders made prior to February 15, 2022, the ErgoDox EZ came with USB A to mini USB cable for connecting your keyboard to your computer. On February 15 we switched to a USB Type C connector. The board also ships with a TRRS cable for connecting the two halves together. The USB cable is 210cm long and the TRRS cable is 70cm long.

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ergodox-ez.com (the “Site”).

TERMS OF SERVICE

This website is operated by ZSA Technology Labs Inc. Throughout the site, the terms “we”, “us” and “our” refer to ZSA Technology Labs Inc.

What is the firmware for ErgoDox EZ?

The powerful firmware that runs on your ErgoDox EZ is called QMK and it's open-source, available on GitHub. While you can use the configurator to quickly put together a layout, having complete access to the firmware source code means you can dig as deep as you'd like. Fork us on GitHub.

What is ErgoDox EZ?

The ErgoDox EZ has linear columns of keys, reducing finger travel and fatigue. The ErgoDox EZ, in my opinion, is the most versatile keyboard on the market. It can do anything you need it to do, and if it’s not right by default, you have unlimited options to create the perfect solution for your individual needs.

Is ErgoDox EZ a mechanical keyboard?

No more squishy keys: With a mechanical keyboard, each keypress is distinct and tactile . The ErgoDox EZ is available with many switch types, from soft and quiet to firm and clicky. Learn more about our switches

Is ErgoDox EZ a two piece board?

It might sound redundant, but we recommend that at this point, you take a good look at the keyboard. Your ErgoDox EZ is a two-piece board. This is something that you need to take advantage of as much as possible.

Does ErgoDox EZ require software?

Your ErgoDox EZ requires no software to work. All the customization is done on your board, at firmware level. This means that nothing you do here will burden your machine, and it’s all cross platform and is portable. Just plug your keyboard into any random computer, and your familiar custom layout is right there, zero installation needed.

Fun to use, pleasing to watch

When it's time to use your hands for typing again, simply place the Satellite back in its included docking station.

Tactical fun that won't get lost in space

For those times when you have to take your work outside, we've included a strap that you can use to maneuver the Satellite at will. Looks great in your hand, and on your keychain.

Layer auto-switch depending on the active window's input language

Spent half a day playing with the idea, thought I should share the results. Yes, it is possible. No, not with Oryx. You have to build your own firmware and write a host application (e. g. one that runs on your computer).

Changing (improving?) the acoustics of the EZ

I've just waded through six months or so of posts to see what folks have posted about improving the sound of their EZ boards. I've found several posts complaining about the hollow and/or plastic-y sound the cases make and a few ideas on quieting the noise.

Troubles with layer switching in tap dance

Did anyone run into a problem with switching back into Layer 0 from a higher one using tap dance?

Some coding related questions, before I try to wade into coding for Moonlander mk 1

I am quite happy with my Moonlander so far, after I figured out a mounting system for my arm rests my shoulder and neck pain went away, and I no longer risk crying from the pain of typing, as the pain is gone.

Disable RGB after given period of inactivity using QMK

Not strictly an Ergodox question but related because a function exists on Oryx that I can't find a command sequence for in QMK . . .

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