Express will accept the products back only if you bring them to any Express store. If you are wondering how to carry out the Express return without the receipt, there is a chance to get a refund! The store will try to find your purchase in the system, and you will get a refund if they do.
Full Answer
What is the return policy for express factory outlet items?
We’re happy to accept returns for Express Factory Outlet items within 60 days of your purchase with a valid receipt. If you do not have a valid receipt or if we cannot confirm your purchase in our system, you may exchange the item in-store for another item of equal value but no refund or credit will be issued.
Can I return an online order to an Express store?
Online orders at express.com: If shipped to a U.S. address, items can be returned by mail (see below) or to any Express or Express Men retail store in the U.S. Returns will not be accepted in stores outside the U.S. or at Express Factory Outlet stores. See “Starting a Return” or “Returning to Stores” below for assistance.
Can I return an item to a store without a receipt?
It is at the store’s discretion to accept returns without a receipt. The store may offer the customer store credit for a no-receipt refund instead of crediting the credit card or returning cash to the customer. If you do not have the packing slip for an online order, you can log in to your account and print off another order detail page.
Can I return or exchange an item purchased in store?
We will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Orders placed in stores must also be returned in stores.
Can you return at Express without a receipt?
If you do not have a valid receipt or if we cannot confirm your purchase in our system, you may exchange the item in-store for another item of equal value but no refund or credit will be issued. Shipping and handling fees are not refundable. Items with “Do Not Remove” tags must be attached in order to be returned.
Can Express look up receipts?
A store credit will be issued for returns accompanied by a gift receipt. We will conduct a courtesy search of our database to see if we can locate your original purchase utilizing the credit card information associated with the original transaction or your telephone number.
Can I return my clothes without receipt?
Receipt. A receipt is also necessary for a return and especially when there is no tag. You will have to be prepared to show at least a receipt or at least a tag in order to get some money back for your purchase. The receipt will let the store know how much the item was originally sold for.
What do I do if I don't have receipt?
Review bank statements and credit card statements. They are usually a good list of what you paid. They may also be a good substitute if you don't have a receipt. Vendors and suppliers may have duplicate records.
What happens if you lose a receipt?
Most companies keep copies of receipts, but it is best to contact the store to see if a reprint is possible. If you have a lost receipt, your best plan of action probably is to contact the place that gave you the original copy and see whether the store can reprint the receipt for you.
Where can I return items without a receipt?
Most of the stores listed below will return or exchange an item without a receipt and give you 90 days or more to make the transaction.Nordstrom. ... Kohl's. ... REI. ... Bed Bath & Beyond. ... L.L. Bean. ... J.C. Penney. ... Wal-Mart.
Can stores look up receipts?
Some companies offer the option to have receipts sent via email. The best way to obtain a receipt if you lost the original copy is to return to the place of purchase. Some stores can look up a previous purchase and print a new receipt for you if you used a credit card, debit card or personal check.
Can a store tell if an item was purchased there?
In most cases a bar code does not provide information concerning where a product was purchased. The most common bar code is the UPC code, found on all packaged goods at grocery stores. It only identifies the product (first five digits) and the company (second five digits).
What to do with clothes you can't return?
Donate. Gift-swap parties and online exchange programs are good options for many consumers, but some gift recipients may not want to take the time required to manage them. If this sounds like you, consider donating unwanted gifts to charity, like a soup kitchen or Salvation Army.
Can you return something without a receipt in South Africa?
“At the same time, section 44 of the ECT Act allows the right to return goods without reason within 7 days of receipt of the goods. To minimise disputes, it is important that consumers are well informed about any new lockdown return and refund policies.
Can you return worn clothes?
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
Can you return clothes to H&M without receipt?
RETURNS WITH NO RECEIPTS Merchandise returned without a receipt may be exchanged only at the last Activity/Sale price OR the current selling price, whichever is lower. Contact Customer Service if you have any questions or comments.
What happens if you exchange merchandise for greater value?
If the exchange is for greater value, you will need to pay the difference. We will not issue a store credit and we will not exchange merchandise for items of lesser value.
Can you return Express Factory Outlet?
If you made your purchase at an Express Factory Outlet store, you must also return it to an Express Factory Outlet store. Third party branded products purchased online cannot be returned in stores. WITH A VALID RECEIPT. The refund will be equal to the amount of the price paid and in the original form of tender.
How to return items to Express?
Step-2: Visit your nearest Express store with a valid purchasing slip. Step-3: Produce the items and purchasing slip to store official and they will help you in processing your return.
How long is Express return policy?
Products covered under Express Return Policy. For most of its products, Express follows 60 days easy return policy. However, there are some products with some conditions attached, go through the table below to get an idea about product-wise return policy. When you are returning a product ensure that the product is in its original packaging ...
What is Express clothing?
Express is an American fashion retailer of apparels or clothing products targeting millennials. The company operates 631 stores in the US, Puerto Rico, and Canada. Express has a relatively simpler return policy, as compared to its peers. Let us take you through the return policy point by point.
How long does it take to return an Express product?
The period for return – 60 days. If you order any Express merchandise and you are not satisfied with it then you can make a return easily. Express accepts the returns of its products within 60 days of purchase, following its return policy. All the returns after 30 days of purchasing will not be accepted by the company and will be shipped back.
What to do if you lost your Express purchase slip?
If you have lost your purchase slip, no need to worry. Express store officials will conduct a courtesy search of their database to locate your original purchase. It will have the credit card information associated with the original transaction or your mobile number.
How long does it take to return an item to Express?
Return in the Express store. The items purchased offline can be returned to Express stores within 60 days of purchasing, just make sure that you have product receipt with you before going to the nearby store.
Does Express refund shipping?
Express will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. Shipping and handling costs are not refundable. Gift. 14 days.
How long does Express take to accept returns?
Express will accept your return for 90 days after the purchase date. Your original shipping costs will not be refunded and you will be charged for return shipping if you use the pre-paid shipping label. U.S. purchases, both online and offline can be returned to an Express store, but international purchases must go through the customer service department. Customers can call 1-888-397-1980 for instructions on international returns.
How to return an item if you don't have a packing slip?
If you do not have the packing slip for an online order, you can log in to your account and print off another order detail page. Returning an item by mail: Your packing slip should have a return invoice and a pre-paid packing label attached. Peel off the return label and place it on the outside of your box.
What is Express clothing?
Express, which used to be called The Limited, is a clothing store commonly found in large malls. The clothing company sells items for both men and women, along with accessories. The official website outlines the detailed return policy for both in store and online purchases.
How much is a pre-paid label?
The pre-paid label is valued at $6.99 so that amount will be deducted from your refund. If there is no pre-paid mailing label on your invoice, you can address your return to the returns department. You are responsible for paying shipping costs.
Can you return a gift receipt?
Gifts can also be returned by mail or in store. You need to bring the gift receipt to the store to receive credit for the return. If you return is processed by mail, there is a box on the invoice to credit the purchaser with the refund.
How long does it take to return an Express item?
Returning an Express item by yourself requires following all the guidelines. Express will accept your return request if you initiate it within 60 days of your purchase. Whether you did the shopping online or in-store, you must start the Express return online: Access the Express Returns page.
How long do you have to return an item to Express Outlet?
The Express Outlet return policy is the same as the standard Express return policy. If you bought the item online, you have 60 days and two ways to send it back—mail it or take it to the store. When it comes to in-store purchases, the item must be returned to an Express store along with the receipt. Can You Initiate an Express Return Request Via.
How long does it take to get a return letter from Express?
According to Express, processing a return request may take up to 10 business days. When using our services, you do not have to wait for too long anyway! The return request letter will include a deadline, and the seller will have to respond by a certain date.
Can you return an item to Express Store?
The Express Store Return Policy. If you made a purchase at a store, the company does not allow you to send the items back by mail. Express will accept the products back only if you bring them to any Express store. If you are wondering how to carry out the Express return without the receipt, there is a chance to get a refund!
What happens if you exchange merchandise for greater value?
If the exchange is for greater value, you will need to pay the difference. We will not issue a store credit and we will not exchange merchandise for items of lesser value.
Can you return an item in store if you don't have a receipt?
If you do not have a valid receipt or if we cannot confirm your purchase in our system, you may exchange the item in-store for another item of equal value but no refund or credit will be issued. Shipping and handling fees are not refundable. Items with “Do Not Remove” tags must be attached in order to be returned.
