- Click HERE to find an Express Retail or Express Factory Outlet Store near you.
- Bring the items you wish to return, along with your packing slip or shipping confirmation email, and the original form of payment. (That’s it! No box required.)
- Returns will be accepted within 60 days of purchase for refund, back to the original form of payment.
Full Answer
What is Eyemart's return policy?
– Eyemart Express What is your return policy? We strive to make sure every customer is completely satisfied with their new eyewear. Please know that we will work with you to make sure you are satisfied. We offer a free frame restyle within 30 days and prescription changes within 90 days.
What do I do if my Eyemart Express prescription has expired?
Eyemart Express’ online store uses valid prescriptions. If your prescription has expired, please visit your eye doctor for a new eye exam. Bring in your updated prescription to a local Eyemart Express retail store and an optician will assist you with your order.
How do I contact Eyemart Express customer service?
Didn’t find the answer to your questions? Do you have feedback to help us improve? We’d love to hear from you! Contact us at us at (888) 372-2763 or help@eyemartexpress.com. We look forward to helping you get a great pair of glasses!
Can I order frames from Eyemart Express?
We are constantly working to widen the online selection but if there is a frame you want that isn’t available online, we invite you to order them at your local Eyemart Express store. How much does shipping cost?
Does Eyemart Express have a return policy?
Returns. Eyemart Express offers free frame restyling for 30 days and prescription changes within 90 days.
Can you return glasses and get your money back?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
What is the return policy on prescription glasses?
If for some reason you are not completely satisfied with your prescription eyeglasses (frames and lenses) you may return them for a refund less a 20% restocking fee within 30 days of the date your glasses were purchased. Eyeglasses must be returned in the original packaging and in saleable condition.
Can I bring my own frames to Eyemart Express?
Depending on the make and condition of the frames, most of our stores can use your existing frame. Please bring the frame into the store so they can be evaluated by our lab techs.
What happens if I don't like my new glasses?
Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).
What happens if your glasses prescription is wrong?
Combination of Effects of Wearing Wrong Prescription Glasses A sudden onset of vertigo, headaches, blurry vision, headaches, and eye fatigue can indicate many different health problems, some of them more serious than others.
Can I cancel my prescription glasses?
You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.
Can I return prescription glasses to Walmart?
Walmart Vision Centers return policies Frames and lenses purchased in a store have a 60-day return window. You can also get your lenses replaced for free if a doctor changes your prescription within 60 days of your exam.
Can you change prescription glasses lens?
Typically, optical shops will replace the lenses for you if your frames are in good condition and the shape of the lenses isn't too complicated. Other options include online retailers Lensabl and EyeglassX, which specialize in prescription lenses for existing glasses.
Which is better Eyemart Express or LensCrafters?
Eyemart Express's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Eyemart Express. LensCrafters's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of LensCrafters....Eyemart Express vs LensCrafters.11%Promoters86%Detractors1 more row
Can glasses be Relensed?
Reasons to reglaze your glasses Learn how to extend their life here. But, if your scratched lenses are affecting your vision, we suggest you get them reglazed. Your eyes will thank you.
Is Eyemart Express better than America's best?
Americas Best Contacts and Eyeglasses is most highly rated for Culture and Eyemart Express is most highly rated for Work/life balance....Overall Rating.Overall Rating3.13.2Culture3.03.04 more rows
Can you cancel prescription glasses?
You have the possibility to cancel your ordered glasses in many stores. However, the return and refund policies are very different in the stores. It is therefore important to be clear about the consequences before buying. For example, there are stores where there is no possibility to cancel the order.
Can you get a refund on glasses from Walmart?
Walmart Vision Centers return policies Frames and lenses purchased in a store have a 60-day return window. You can also get your lenses replaced for free if a doctor changes your prescription within 60 days of your exam.
Can you return prescription glasses Costco?
When it comes to glasses, Costco does not offer returns or exchanges to customers. However, if the prescription for your glasses is incorrect, you can have them replaced and modified by Costco. In addition, contact lenses can be returned to Costco up to 5 years after purchase if they are unused.
Can you return glasses at LensCrafters?
We accept returns at all of our locations, including online purchases made on LensCrafters.com, Ray-Ban.com and Oakley.com. All products except custom prescription eyewear can be returned in store. Refunds normally take 5 working days but may take longer depending on your bank.
Is Vision4Less a trademark?
The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site, including Eyemart Express, Vision4Less, Visionmart Express, and Eyewear Express are registered and unregistered Trademarks of the Site and others.
Is Eyemart Express a third party?
Third Party Content and Sites. The Service may contain, link to or may interact with third party content that is not owned, controlled or operated by Eyemart Express (collectively, “Third-Party Services”). We may also host our content on Third-Party Services. Eyemart Express neither endorses nor controls such Third-Party Services, and you acknowledge and agree that we are not responsible or liable for the information, content, products, or services on or available from such Third-Party Services, or for the results to be obtained from using them. If you choose to access any such Third-Party Services, you do so at your own risk.
How long does it take to get a prize if you don't respond to the notification?
In the event a winner doesn’t respond to Sponsor’s notification or does not accept the prize within five (5) business days of notification, the prize will be deemed forfeited and an alternate winner will be selected.
Is proof of sending an entry a receipt?
Proof of sending an entry will not be deemed to be proof of receipt of any entry by the Sponsor. The Sponsor is not responsible for, and will not accept, any lost, late, incomplete, invalid, unintelligible, illegible, misdirected or postage-due request entries. Determination and Awarding of Prizes.
Can you redeem a prize for cash?
Prizes are not redeemable for cash, exchangeable, or transferable. All taxes on prizes, including but not limited to Federal, State, and local income and sales taxes, are the responsibility of the winners. The Winner must complete a W9 form and supply Sponsor with his/her social security number for tax purposes.
Eyewear for Everyone
With over 2,000 frames, we can guarantee that you’ll find exactly what you’re looking for at a price you’ll love.
Purchase Online
Once your new account is linked, you’ll be served personal frame recommendations and gain access to exclusive savings and offers.
Purchase In-Store
Bring in your valid prescription and shop your style! We have everything from in-house exclusive brands to your favorite designers!
Set Up Your Online Account
Link your in-store purchase to your online account and create personal profiles for yourself and your family that makes online shopping fast and easy!
Purchase Online
Once your new account is linked, you’ll be served personal frame recommendations and gain access to exclusive savings and offers.
Purchase In-Store
Bring in your valid prescription and shop your style! We have everything from in-house exclusive brands to your favorite designers!
Set Up Your Online Account
Link your in-store purchase to your online account and create personal profiles for yourself and your family that makes online shopping fast and easy!
Disclaimers
Indemnity
Intellectual Property
Third-Party Links
- How much does shipping cost?
1. Shipping is free with Eyemart Express! - When will my glasses arrive? How can I track them?
1. You should have your new glasses within 7 to 10 business days. Once your glasses have been shipped, you will receive an email with the USPS tracking information. You can also track the progress of your order by logging into your account and viewing your recent orders.
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- Neither the Site nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site or services including text messaging services. Without limiting the foregoing, everything on the Site is provided to you "A...