Once you order has been shipped, it can no longer be cancelled and is subject to the terms and conditions of our return policy. If you are not 100% satisfied with your purchase for any reason, you can return or exchange it within 30 days of delivery subject to manufacturer approval.
Full Answer
What is body jewelry factory’s return policy?
Body Jewelry Factory reserves the right to limit returns or exchanges. Due to the price fluctuations of gold and diamonds, gemologist inspection fees, and stone removing costs, any fine jewelry orders over $200 must be returned within 30 days of purchase and subject to a minimum return fee of 15% will be deducted from the refund.
How long do I have to return my jewelry?
Returns and exchanges are permitted within 60 days from the purchase date for jewelry; and within 30 days from the purchase date for watches. Jewelry must be in good condition with all original certificates and accessories.
What is outlet's return policy for jewelry and watches?
Outlet jewelry exchanges and returns may be made within 30 days of purchase, providing merchandise is in unaltered, as-purchased condition. Watch exchanges and returns may be made within 30 days of purchase, if unworn (refer to Watch Assurance Plan).
What is the return policy for Fred Meyer Jewelers products?
All FredMeyerJewelers.com purchases made with a PayPal Credit account must be returned to the on-line store within 60 days of when the order was placed. Watches in absolute original condition (unworn) may be returned within 30 days of when the order was placed.
EXTENDED HOLIDAY RETURNS
Orders placed between November 20th and December 10th, 2021 can be returned or exchanged by January 10th, 2022. All orders placed after December 10th, 2021 will be eligible for our regular 30-day return policy.
Return and Exchange Policy
Due to strict health and safety regulations, returned items must be unused, unworn, and undamaged with no exceptions.
Exchanges
To expedite an exchange for a different size or a different item, please place a new order online and return the original item for a refund. Returns are inspected and processed by our returns department within 10 business days after the returns are received.
Defective or Incorrect Items
If you find an item to be damaged, defective, or incorrect, please contact us immediately so that we may assist you accordingly. Damaged items must be reported immediately or within 3 days of delivery with photographs of the item.
Return & Exchange Request
If you have any problems with your order please contact our Customer Support within 30 days of purchase. If you wish to make a return you must obtain a return merchandise authorization number (RMA) from us and return the merchandise within 7 days. Unauthorized returns will not be accepted.
Inspection and Processing Time
Returns are inspected and processed by our returns department within 10 business days after the returns are received. We are not responsible for items that are damaged or lost during return shipping, therefore adequate packaging and insurance are recommended.
Refunds
A refund on the merchandise amount (excluding any discounts and our actual shipping fee) will be issued to your original method of payment and you will receive an email confirmation once we have completed the return process. Your financial institution may take longer to reflect the transaction.
How long does it take to return a watch?
Returns and exchanges are permitted within 60 days from the purchase date for jewelry; and within 30 days from the purchase date for watches. Jewelry must be in good condition with all original certificates and accessories. Watches must be unworn, unaltered and in original condition to be accepted for return or exchange.
How long do you have to return a Helzberg watch?
If, for any reason, you decide to return or exchange your purchase, you have 60 days (*30 days for unworn watches). Simply take your purchase to any Helzberg Diamonds store. To find the location of your nearest store, visit the Store Locator.
Is shipping charge refundable at Helzberg?
Shipping charges are non-refundable. If there is no Helzberg Diamonds store located near you, or you decide you want to return your purchase using FedEx, we will gladly arrange to have your purchase picked up by FedEx- at no cost to you. Just call 1-800-HELZBERG (1-800-435-9237) for instructions.
Can I return wine to Amazon?
While most wine is not returnable, contact the seller to learn more about their return policy. Pre-Paid Phone or Game Cards. Pay As You Go (or prepaid) phone cards or prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc) are not returnable to Amazon.
Can you return a Pandora gift card?
PANDORA Gift cards cannot be refunded in store for cash*. Please return to your local PANDORA store for any product related queries and retain your original receipt to guarantee the manufacturing warranty on your product. Care and cleaning information for PANDORA products can be found at www.pandora.net.
Can you return flammable liquids to Amazon?
Hazardous materials, including flammable liquids or gases are not returnable to Amazon. Contact the manufacturer directly for service, warranty, return, and refund information. Jewelry and watch items with a value of $75 or more should be returned using a trackable shipping method.
How to contact Factory Direct?
You can quickly and easily place your order online using our secure shopping cart or call our toll free number 800-269-2216.
How to order from ShopfactoryDirect?
When you find the item (s) you wish on our website, simply click the add to cart button to add the item (s) into a secured shopping cart. Once the item is placed in the cart, if you wish to add more items to the cart, you may leave the cart and return to the website to continue shopping. The item (s) you place in the cart will remain there until you return. You may continue this process as many times as you wish. You may also remove any items from the cart that you do not wish to purchase. Once you have the item (s) you want to purchase, enter your Name, Street Address, City, State, Zip Code and Phone in the blank fields provided. Then enter your payment information. If your billing address is different than your shipping address, select other and enter your billing address. Next, select your payment method and enter your payment information. Finally, you may add any comments regarding your order in the field provided labeled "Comments". This space should be used for any information which may be pertinent to shipping your order such as "Will be out of town from 05/25 through 06/01 please do not attempt delivery during these dates". When you are finished, click continue at the bottom of the page. An order confirmation page will thank you for your order and an order confirmation will be sent to the email address you provided.
How long does a manufacturer warranty last?
Most manufacturer warranties generally cover defects in materials and workmanship for a period of one year. Wear and tear or accidental damage is not covered by any manufacturer warranty.
How many days a week does Shop at Home have?
Shop at home convenience on thousands of items 24 hours a day, seven days a week and 365 days a year. A great selection of quality merchandise ranging from home furnishings and decor to bathroom fixtures and recreational products.
Does the manufacturer's warranty cover wear and tear?
Wear and tear or accidental damage is not covered by any manufacturer warranty. In addition to the manufacturer's warranty, we do offer an optional furniture care/protection plan which will cover accidental rips, tears, stains or other damages to your furniture for a period of five years.
