Famous Footwear Return Policy
- Bring the credit card used for the merchandise.
- Bring the merchandise to be returned in its’ original packaging.
- Bring one of the following: the original receipt, the confirmation email, or the original packing receipt.
- Bring a valid picture ID - U.S. ...
Full Answer
How do I return or exchange my Famous Footwear purchase?
We only process returns at FamousFootwear.com if your purchase was made at FamousFootwear.com or shipped to your home. (In-store purchases cannot be mailed for refund and may be returned to any Famous Footwear store.) Exchanges are only available in stores. What is your return policy?
What is Famous Footwear's return policy for credit cards?
Credit or debit card refunds will be returned back to the card used for the original purchase. Refunds will be processed to the original method of payment within 10 business days after Famous Footwear has received your return. The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns.
How long does it take to get a Famous Footwear refund?
Famous Footwear takes ten workdays to process a refund, and you have to wait up to ten extra days depending on your financial institution. The refunds are issued in the following way: Original and return shipping fees are non-refundable. Is your Famous Footwear refund taking too long?
What is included in Famous Footwear rewards exclusions?
Excludes taxes, shipping, and purchase of Famous Footwear gift cards. FAMOUSLY YOU REWARDS members must identify themselves as members at checkout in-store or log in to their FAMOUSLY YOU REWARDS accounts online to earn points toward Reward Cash and spend toward Cardmember Reward Cash.
Can I return shoes to Famous Footwear?
You can either go to a store or call Consumer Care. You can exchange the item(s) at the current selling price or get in-store credit at the current selling price.
Can I make a return at any Famous Footwear?
If you are not fully satisfied with your purchase, you may return unworn merchandise at any Famous Footwear store, or mail with the original sale receipt, within 60 days of purchase (Gold Rewards members have 90 days to return unworn merchandise).
Can shoes be returned if worn?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Can you return shoes bought online in store?
Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you'll have to meet.
Can I return Crocs to Famous Footwear?
If you believe there is a quality issue with your item, we will make it right. Items may be returned for an exchange or refund within 90 days with receipt or proof of purchase.
Do you need the shoe box to return shoes?
You should always expect goods to be returned in the original packaging only. Most people just slap the return label on the external box, in this case a shoe box.
Can I return something I wore?
You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015). If your item is damaged but you don't have a receipt... you still have the rights under the Consumer Rights Act to either a repair, refund or replacement.
How do you tell if a shoe has been worn?
Take your shoes off your feet and set them side by side on a level surface. Get down so your eyes are level with the surface and check to see if there's a visible slant to the soles at the heels. If there is, you've got a worn out pair of shoes on your hands.
How long does Famous Footwear take to refund?
within 10 business daysMost returns are processed within 10 business days after receipt at our warehouse. An email message will be sent to you once your return is processed. When will my credit post? Most returns are processed within 10 business days after receipt at our warehouse.
What is Shoe Carnival return policy?
Purchases may be returned or exchanged within 60 days of the purchase date and must be new, unused, and contain all original packaging. We will only accept used items if there is an obvious defect. Online purchases can be returned to any of our store locations free of charge.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
How long does it take for Famous Footwear to process a refund?
By Mail: Refunds will be processed to the original method of payment within 10 business days after Famous Footwear has received your return. The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns.
Can you return shoes by mail?
If you find yourself not liking the style or fit, or simply change your mind, come back to see us at any store or send in your item by mail. As a part of our Famously Easy Return and Exchange Policy, our goal is help everyone enjoy the famous feeling that comes from the right pair of shoes.
Returns for Online Purchases
If for any reason you are not completely satisfied with your purchase from our online store, Famous Footwear will gladly refund or exchange your purchase.
How to return (Online orders only)
Ensure your items are in their original condition, clean and with tags attached.
Refunds
Items may be returned for a refund within 30 days of date shown on purchase invoice.
Exchanges
Items may be returned for an exchange within 90 days of of date shown on purchase invoice.
Faulty Items
Returns will be accepted for any products believed to have a manufacturing fault and returned to the point of purchase (in store or online) within a reasonable time frame. Pending in-store or online assessment, customers will be provided with a full refund, partial refund, replacement item or credit note.
Returns Made In Store
We are glad to exchange or offer store credit for full purchase value where goods are:
Famous Footwear Return Policy Explained From Head to Toe
Famous Footwear accepts returns regardless of your reasons for returning the items. Still, the company reserves the right to limit or reject any return, and it doesn’t accept international returns. There is no time limit for returning products.
How To Return Famous Footwear Merchandise
You can return Famous Footwear products either by mail or in a store. Store returns are free, while mail returns have a flat fee of $7.95. The fee is deducted from the cost of return processing if you use the company’s prepaid return shipping label.
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How Long Does Famous Footwear Return Processing Take?
Famous Footwear takes about ten workdays to process a return. When the company receives and inspects your returns in their warehouse, they’ll send you a return confirmation via email. Note that you are responsible for the merchandise until it reaches the warehouse. If the items are damaged in transit, your return request won’t be accepted.
What Is the Famous Footwear Refund Policy?
Famous Footwear takes ten workdays to process a refund, and you have to wait up to ten extra days depending on your financial institution. The refunds are issued in the following way:
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DoNotPay has many different areas of expertise—helping you return your faulty items is only one of them.
How to redeem rewards at Famous Footwear?
In the Famous Footwear App: Sign in and swipe left until you see the "Create" button next to "Reward Cash.". Tap "Create.".
How to update your name on Famous Footwear?
There are three simple ways to update your name, address, and email address: Sign in to your account on the Famous Footwear website to get to your Account page. Select "Profile” to update your name, email address, or birthday. Select “Addresses” to update your addresses.
How to view Famously Rewards?
You can view your FAMOUSLY YOU REWARDS account information by signing in to your account. Once signed in, you’ll be taken to your Account page. You can also view your account information in the Famous Footwear App. Learn more.
How to redeem famous footwear?
To redeem Reward Cash at Famous Footwear or Famous Footwear Outlet, simply present your Reward Cash at the time of purchase or request from the store associate to use points at the register to create your Reward Cash. To redeem at famous.com, first sign in to Your Account. After signing in, you can create and redeem Reward Cash from cart, checkout, or your account Rewards page. Online orders can only be shipped within the 50 United States; orders cannot ship internationally, or to U.S. territories/commonwealths.
Who provides famous footwear rewards?
members, and Famous Footwear Rewards provided by Caleres Canada, Inc. for Canadian members. For the purposes of these Terms and Conditions, “Famous Footwear” means BG Retail, LLC. in respect of U.S. members and Caleres Canada, Inc. in respect of Canadian members. By becoming a program member and participating in the FAMOUSLY YOU REWARDS Program, you the member (i) represent that you are an Eligible Customer, (ii) consent to Famous Footwear collecting, using and disclosing your personal information as set out in the Privacy section below, and (iii) accept these Terms and Conditions, as they may be amended from time to time “Member”.
What is a Famously You Rewards card?
The FAMOUSLY YOU REWARDS® Credit Card (“Card”) is offered by Famous Footwear® through Comenity Capital Bank. In these Terms, “you” and “your” reference the Account holder. “We,” “our,” and “us” refer to Famous Footwear/BG Retail, LLC. “Bank” refers to Comenity Capital Bank or its assignees.
What is the eligibility for the Famously You Rewards program?
Customers must be of the age of majority in their state of residence and have a valid U.S. mailing address or email address to participate (“Eligible Customer”) in the FAMOUSLY YOU REWARDS Program.
How does Famous Footwear collect personal information?
Famous Footwear collects personal information from members, including name and contact information, and information about a member’s purchase history, in order to administer the program, including to: (i) calculate points accumulated and deducted; (ii) calculate Reward Cash; (iii) better understand the needs and shopping habits of members; and (iv) to communicate with members to provide Reward Cash and other information about the program , as well as special offers and notifications about promotions, fashion trends and upcoming events. Any personal information will be used by Famous Footwear in accordance with our Privacy Policy found at www.famous.com.
How many points do you get on Famous Footwear?
To receive bonus points, members must sign in to (or create) their account on famous.com. Famous Footwear will award 25 bonus points per approved/published review. Approved reviews are defined as those completing all required fields. Only products purchased by the Rewards member are eligible for bonus points.
What is a user submission on Famous Footwear?
User Submissions. As a Famous Footwear account holder, you may submit video content ("User Videos") and textual content ("User Comments"). User Videos and User Comments are collectively referred to as "User Submissions.". Famous Footwear does not guarantee any confidentiality with respect to any User Submissions.
