Return Policy
- Items Shipped From City Food Equipment Warehouses. Clearance items and 'scratch and dent' items are not returnable.
- Items Shipped Directly From The Manufacturer. Only commercial off-the-shelf (COTS) items shipped directly from the manufacturer may be returned. ...
- Defective Item Return. ...
- Return Shipping Fees. ...
- Return Process. ...
- Refunds. ...
How do I contact Food City customer service?
All of us at Food City work very hard to provide the best service at all times. If we have not met your expectations, we do want to know about it. If the manager is unavailable, please contact our Customer Service at 276-623-5100 or use our customer comment form.
Is food City home delivery available in my store?
Right now Food City Home Delivery is available only in select Food City stores. We are working to expand this service. See FoodCityDelivers.com for more details. How does the service work?
How do I refill my Prescription on foodcity?
Yes, go to FoodCity.com and click on Pharmacy & Wellness on the menu. Click the Sign Up button at the bottom to be directed to the new portal. Once you are in the new portal click Refill by Rx Number at the bottom of the page and this will direct you to enter your prescription information.
How do I register for Food City digital coupons?
Register online by clicking "register" at the top of FoodCity.com. Submit your email address in the provided space and we will send you a verification email to get started. You can also apply at any Food City store. Do I need to print Digital Coupons?
Where does Food City get its fuel from?
However, Food City does purchase all of its fuel from refineries on the Gulf Coast and well over 90% of the crude oil feedstock used by those refineries is domestically produced. The remaining 5%-10% typically comes from either Mexico or Canada.
How to contact canned goods manufacturer?
For canned goods that do not use open dating, please contact the manufacturer by calling the 1-800 number on the can. For valuable information on storage and handling of a wide variety of food items, please consult "The Food Keeper.".
How to contact Instacart customer happiness?
If customers have more questions, they can visit www.instacart.com/help or call (888) 246-7822 or (415) 712-0241.
What is the expiration date on a product?
The "sell by" or "pull" date is the last date the product should be sold. "Use by" or "best if used by" date indicates the approximate last date a product will be of best quality. The "expiration" date gives the last date an item should be sold; and also the last date an item should be used before it is likely to lose flavor and quality.
Is it possible to guarantee 100% of the product one sells is refined from crude oil sourced in the United States
Because of the way that crude oil is handled in the United States (with all crude oil being mixed in either storage tanks or pipelines) it is basically impossible for anyone to truthfully guarantee that 100% of the product one sells is refined from crude oil sourced in the United States.
Can you use Meta tags on Food City?
You may not use any meta tags or any other "hidden text" utilizing Food City's name or trademarks without the express written consent of Food City. Any unauthorized use terminates the permission or license granted by Food City.
Does Food City sell to children?
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Food City does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use FoodCity.com only with involvement of a parent or guardian. Food City reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at any time and in their sole discretion.
Does Food City have any liability?
Food City does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and/or policies, and other terms and/or conditions of use.
Does Food City have any responsibility for content?
Food City has the right, but not the obligation, to monitor, remove and/or edit any activity or content at any time in its sole discretion. Food City takes no responsibility, and assumes no liability for, any content posted by you or any third party.
Can you use a false email address on Food City?
You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Food City reserves the right (but not the obligation) to monitor, remove and/or edit any such content at any time and in our sole discretion.
Does Food City give warranties?
To the full extent permissible by applicable law, food city disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
Does Food City offer free shipping?
Based on our records, Food City does not currently offer free shipping policies. Check the full discussion to learn more.
Does Food City offer free returns & exchanges?
No. Based on our last check on August 2, 2018, Food City was not offering free return policies. Check the full discussion for updated information.
Does Food City offer international shipping?
Based on our records, Food City does not currently offer international shipping policies. Check the full discussion to learn more.
Does Food City offer curbside pickup?
Yes. As of December 10, 2020, Food City does offer in-store pickup. View the discussion thread for more details.
How old do you have to be to buy tobacco?
Tobacco purchasers must also be at least 21 years of age and also have valid proof of age or the tobacco items will be removed from the order. Many municipalities and counties limit the sale of alcohol on specified days and times of day. Our stores will follow the statutes of each state, county and local entity.
How old do you have to be to get alcohol off your delivery?
Prior to handing the customer their order, our employee, or delivery person, must check your driver's license to verify age. If an adult over the age of 21 is not present at the time of pickup or delivery, any alcohol products will be removed from the order.
How To Return a Party City item?
The process for returning an item depends on if you are returning a product to the store or via the mail.
Can you return an online purchase to the store?
Party City does allow you to return a product to an in-person store as long as it is unopened and you have your receipt from purchase.
Party City Exchange Policy
Party City will require that you return the item and process a return to your bank account rather than exchanging it for an in-store or online item.
Party City Refund Policy
After receiving and evaluating your return, Party City handles your refund right away. With the exception of seasonal goods, you will receive a full refund for most purchases.
Does Party City take returns without a receipt?
Yes, even if you don’t have a receipt, Party City will accept your return. However, if you return an item without a receipt, you will be given the lowest selling price from the previous 90 days.
Does Party City accept returns after 30 days?
The Party City return policy says that you must return an item within 30 days of purchase.
What items Cannot be returned to Party City?
The following goods are not eligible for returns or exchanges under the Party City return policy.