Returns from the rest of the world
- Exchanges. Fortunate One does not offer exchanges. ...
- Store Credit. Once we receive your return, your Fortunate One account will be issued with store credit. ...
- Faulty Items. Our warehouse team will do their best to inspect every last product before shipping anything out to you.
Full Answer
How do returns work on fortunate one products?
We'll issue you a store credit on all items eligible for returns. Once your account is credited, you can use the store credit to order an alternate size, or anything else on the website that catches your eye. Once we receive your return, your Fortunate One account will be issued with store credit.
How do I use my fortunate one store credit?
Once we receive your return, your Fortunate One account will be issued with store credit. An account will be created for you if you previously checked out as a guest. You can view your total store credit balance at any time by logging into your Fortunate One account. Your Fortunate One store credit can only be used at fortunateone.com.
Can I transfer my fortunate one store credit to another person?
Your Fortunate One store credit can only be used at fortunateone.com. Unfortunately it cannot be transferred to cash, another person or another account. Any purchase amounts that exceed the value of your store credit will require an additional method of payment for the remaining balance due.
Does fortunate one have free returns?
We want you to be absolutely in love with your new items, so if you're not satisfied with your purchase, we offer returns for store credit within 21 days of package delivery for all full-priced items.
How do I use store credit at fortunate one?
Store credit is issued to accounts. If your Fortunate One account has credit on it, make sure you are logged when you check out. Under 'Payment' on the checkout page, you will have the option to apply your credit to the order!
Is fortunate one Australian?
We're based in sunny Sydney, Australia!
Does fortunate one ship to us?
We offer a super fast Express shipping option USA-wide using DHL. Expect to get your order in only 2-4 business days from date of dispatch! If you're not in a big hurry, you can opt for our Standard option. Your order will be delivered by the US Postal Service and can take up to 9 days to reach you.
Is fortunate one the same as Hello Molly?
AS: Hello Molly and Fortunate One are two peas in a pod in some cases. We both heavily focus on social media marketing, but we're different in terms of creative branding and customer focus.
What does Standard international shipping mean?
Standard international shipping is the normal shipping method that many logistics companies offer. The cost of shipping packages this way is usually reasonably priced, and it offers average shipping times and full tracking.
How do I return shows to Showpo?
We know returning an item can be disappointing so we've made the process as easy as possible....the request is made using the Returns Portal;the request is made within 30 days of purchase;that you provide satisfactory proof of purchase (upon request from Showpo);More items...
Returns From Australia
1. Download and complete the form below. If you do not have access to a printer, you may also simply include a handwritten note with the details of your order. We need some way to identify the return as yours otherwise there can be major delays with processing your return.
Australia Post
Click the button below to reach the returns portal and follow the on screen instructions.
Returns from the rest of the world
If you reside outside of Australia or the USA, or simply wish to organise an alternative delivery method back to our warehouse, please send your return to:
SHIPPING
We ship worldwide. For non-EU countries, we ship through UPS or DHL. For express delivery, we use UPS (trackable worldwide) with 1-2 days delivery time. Below you will find a table of delivery dates for different regions.
RETURN & EXCHANGES
All returns and exchanges are handled by our customer service department.
