freedom provides a 100% Happy Guarantee
- If you need to return an item for a refund. With the exception of non-returnable items, all unopened products purchased at freedom may be returned within 10 calendar days of ...
- Return Authorization. ...
- Ship To Information. ...
- Boxing the Item. ...
- Shipping the Item. ...
- Processing the Refund. ...
- Additional Terms and Conditions. ...
How long does it take to return a Freedom product?
How long does it take for a refund to be sent to a credit card?
Can you write a RA number on a return label?
What is your return and refund policy?
A Return & Refund Policy is a policy that dictates under what conditions customers can return products they've purchased from your eCommerce store and whether you'll reimburse them or not. It will also let your customers know the time frame within which your company can accept returns.
Can you return anything within 30 days?
California, for example, requires stores to post their Refund Policy in a conspicuous place unless they offer full cash refunds or store credit within 7 days of purchase. If a store does follow this requirement, customers may return items for a full refund within 30 days of a purchase.
What is the policy of return?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
How long do you have to return an item for a refund?
between 28-30 daysIf a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange.
Am I entitled to a refund if I change my mind?
But if you simply change your mind about something you bought in a shop and decide you don't want to keep it, you do not have any rights under consumer law. Some shops offer to accept returns and give you an exchange or refund within a certain amount of time after the purchase.
How long does a buyer have to return an item after a case is opened?
It is most definitely 5 business days. If you go into your returns center and click on the details for the return, there will be a line at the top stating something like “We have asked the buyer to mail the item no later than (insert date here).” That date is 5 business days after you accepted the return. Correct.
Can you return a product if you don't like it?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
How do I return an item?
0:112:07How To Return Amazon Items - YouTubeYouTubeStart of suggested clipEnd of suggested clipGo to the order you'd like to return and click the return or replace items. Button next you'll beMoreGo to the order you'd like to return and click the return or replace items. Button next you'll be asked which items you'd like to return from a list of eligible items.
What does return within 30 days mean?
"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.
What to do if a seller refuses to refund?
If you qualify for a return but the seller won't give you your money back, you have some options:Write a complaint letter: we have advice to help you do that and a sample letter.Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau.More items...•
Does 14 day cooling off period apply to everything?
“The 14-day cooling off period applies to all goods I buy online.” NOT TRUE – The cooling off period does not apply to any perishable items like flowers or food, an item that was personalised or custom-made for you or a CD, DVD or software, if the seal has been broken on the packaging.
What does return within 30 days mean?
"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can a retailer refuse a refund?
For products bought in a shop, you do not have a legal right to a refund because you change your mind. If you bought the goods online, in most cases, you have 14 days to change your mind and get a full refund. Read more about shopping and shopping online.
What is the maximum time period in which you can return a product you had bought on an e commerce app *?
The Act provides that: The right to return any semi-durable or durable products purchased free of charge within 15 days of purchase if they are returned in their original condition, with no changes in shape or size, and in their original packaging.
How long does it take to return a special order?
Special Orders may be returned within 3 days of receipt of the item minus the 50% restocking fee. The item must be returned in new condition (no smoke, pet odors, hair, soil, etc). Upon inspection, merchandise not returned in good condition may be rejected or subject to additional usage fees.
Does Freedom Mobility have a warranty?
All products have different manufacture warranties. For equipment bought at Freedom Mobility, we will happily comply with manufacturer warranties and facilitate the necessary steps to repair or exchange any damaged or broken parts.
How long does it take to return a Freedom product?
With the exception of non-returnable items, all unopened products purchased at freedom may be returned within 10 calendar days of your receipt provided you have an authorized Return Authorization from our Customer Happiness Team. Unless otherwise specified, customer is responsible for shipping costs.
How long does it take for a refund to be sent to a credit card?
In general, it takes approximately 10 business days for the warehouse to receive the item to see a refund on your credit card statement. Generally, it is freedom’s policy to issue the refund to the same credit card originally used when placing the order.
Can you write a RA number on a return label?
Please do not write the RA number on the box. Doing so may disqualify you from receiving a credit. The RA number can only be written on the shipping label.