How do you cancel an order from GameStop?
- Email: Go to https://www.gamestop.com/contact/ and fill out the form. ...
- Phone: GameStop's customer service department is available by phone 7 days per week, from 8:00 AM – 8:00 PM (CST). ...
- In-person: Go into your local GameStop store with a valid ID and proof of purchase. ...
What is the return policy for GameStop?
- Non-defective items must be returned un-opened, or else a refund will not be paid.
- Defective items can be returned opened, but GameStop reserves the final authority on determining on an item’s faultiness.
- Pre-owned items must be returned within 7 days of purchase.
How can I order games from GameStop?
For areas where GameStop stores are still open, you can pick up your pre-ordered games on launch day using the Delivery@Door service, which has an employee meet you at the door and hand you your game. The only options for paying off these orders are chipped credit cards and GameStop gift cards.
Does GameStop accept returns?
Yes—GameStop still accepts returns and trade-ins of merchandise on a limited basis. The primary change to the policy is that only credit or credit card-based purchases are eligible for return at the moment. GameStop has also implemented a range of protective measures to ensure customers can purchase, return, and exchange products safely.
Can you return GameStop online orders?
You have 30 days from your in-store purchase or receipt of shipment to exchange or return, unless noted in our exceptions. You can return most items in-store, online or by calling our customer service at 1-800-883-8895. To process your return, please provide your in-store receipt or GameStop.com order number.
Can I get a refund from GameStop?
You have exactly 30 days to return stuff to GameStop. It's also worth noting that refunds are issued to the original form of payment. The only exception to this is cash purchases over $150. You'll have to wait 14 business days to be issued a check from the corporate office.
How long do GameStop online refunds take?
However, GameStop has a no-questions-asked within 14 days return and exchange policy. Usually they take 3-5 business days to refund a cancelled order. If you have any questions or concerns about a current or recent order placed at GameStop, contact customer support before taking further action.
Can I return an online order to the store?
Returns are usually a viable option, but shipping an order back to the retailer can be a hassle, especially if the product won't fit in your mailbox. Can you return something you bought online in-store instead?...Retailers That Let You Buy Online and Return In-Store.StoreReturn Time FrameOther DetailsWalgreens30 daysSome exclusions apply35 more rows•Dec 27, 2021
Does GameStop have free return shipping?
Return Policy GameStop returns are simple and free. Start your return online, in-store, or Call 1-800-883-8895.
Can I return an opened item to GameStop?
A receipt is required for all returns and exchanges. Unopened new merchandise (except tablets) = full refund within 30 days of purchase. Opened new merchandise (including tablets) = identical exchange within 30 days of purchase. New accessories (opened or unopened) = full refund within 30 days of purchase.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
How do I create a return label?
3 steps to creating a return labelStep 1: Choose a shipping carrier and mail class. When creating your own return label, you'll select which shipping carrier you want to go through and which mail class the package falls under.Step 2: Enter the address. Provide your business's return address. ... Step 3: Pay for postage.
Can I cancel GameStop order?
As long as you cancel your pre-order before your card is charged, you should be able to cancel the order online. If you're unable to cancel your order online, you can still request a cancellation via phone, email, or in-person at a GameStop store.
How do I get a refund from GameStop pro?
A Member may cancel his or her Pro Membership at any time (without refund) by notifying Customer Service by mail, email, or telephone (see Contact Us below). GameStop, in its sole discretion, reserves the right to cancel an individual Pro Membership by refunding the purchase price.
What is Gamestop's Return Policy
You can return your products in exchange for a refund providing the item is returned within 30 days from the date of purchase.
What is Gamestop's return policy on Controllers
You have 30 days to exchange or return your controllers after making a purchase in-store or receiving a shipment.
Does Gamestop have a 30 day return policy?
Yes Gamestop have a 30 day return policy, meaning you need to return your item within 30 days of purchasing to receive a refund.
Can I return an item to GameStop without a receipt?
No, under no circumstance will Gamestop accept a return without a receipt.
How long does GameStop take to return?
GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your purchase, you can return the item to get a refund for the paid amount or exchange it. Just remember to keep the receipt safe because, without it, the return is impossible.
How long does it take for GameStop to refund?
For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process.
How to contact GameStop customer care?
In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them here. Below steps explain how to proceed with both the processes to ensure hassle-free returns.
Is GameStop strict on returns?
To enhance your gaming experience and avoid misuse of the return policy, the company has clearly laid down its terms and conditions, including return period and processes. Compared to other retailers, GameStop return policy is quite strict. Read on to find how and what you can do as a consumer to ensure smooth returns.
Can you return a game if you are unqualified?
Remember: Your return should be eligible. In the case of unqualified returns, you will not get the game or your money back. Therefore, it is always better to check with customer care regarding eligibility. The shipping charges would have to be paid by you.
Can you return a GameStop item?
If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back.
How long does it take to get a refund from GameStop?
The GameStop return policy allows you a period within thirty days of a new purchase, including a receipt, you may get a full refund including your game consoles. You have a seven day period to receive a full refund with pre-owned items.
How long does it take to return a pre-owned product?
If you are not completely satisfied, simply return the product within 7 days for your money back or within 30 days of purchase for an identical exchange.
How Long Do I Have to Return My Item?
For most eligible items, GameStop will grant refunds up to 30 days after purchase. According to GameStop’s website, all electronics must be returned within 30 days of in-store purchase, or for online purchases, within 30 days of receipt of shipment. Pre-owned items have only 7 days.
Gamestop return policy on open box
Only defective products will be refunded if they are opened. If you are trying to return a product for any reason other than faultiness, for example, if you have changed your mind or you bought the wrong item accidentally, it cannot be opened. GameStop retains discretion regarding defects.
What is a Defective Product?
A defective product is one that is either broken, not fully functioning, or has not performed to expected standard. FindLaw.com describes 3 main types of defects in products. Firstly, a defect in design produces failures and faults in a product that stem from the design of the product.
How do I Return an Item I Bought Online?
GameStop accepts refunds for online orders, but the items must be shipped back within 30 days of the original receipt of shipment. GameStop make the process easy with their online portal. Most importantly, you will need to ship all items back to the address that the parcel originated from.
Can I return an item to Gamestop without a receipt?
GameStop won’t grant any refunds that aren’t provided with a receipt. If you bought the product online, you must provide the GameStop.com order number. In some cases, GameStop may allow refunds that utilise a different proof of purchase, such as a bank statement.
How Is the Refund Paid?
You can choose exactly how you receive the money for your refund. Most commonly, the refund will be paid directly back into the account that purchased the original product. However, you can choose a different bank account, be paid in cash, a store credit, or even exchange for a new product.
What If My Refund Is Not Accepted?
GameStop has the legal authority to refuse refunds, but it is exposed to legal challenge. If you believe you refund should have been granted, and it wasn’t, you have the legal right to challenge their decision.
How long does it take to return a game on Gamestop?
Returning a Gamestop purchase to the store: Gamestop accepts returns of merchandise within 30 days of purchase. The customer must have the original receipt and the item being returned must be in the original sealed package unless it is defective. If the item was purchased online, the packing slip must accompany the return. Managers working at Gamestop have the right to refuse returns or change the return policy as they see fit.
What does Gamestop sell?
Gamestop sells new and used video games and video game systems. Customers can order video games and accessories from the Gamestop website or purchase items in store. Gamestop is known for their exchange program that allows shoppers to trade in old video games for store credit. The company also sells a video game magazine.
We do not accept returns of
Any product (s) returned more than 30 days from the date on the packing slip.
To return products purchased Online
Online: To return or exchange an item to gamestop.ca, include the packing list, identify the reason for the return and send it to the address on the return shipping label.
To return products purchased in stores Click Here for details
Promotional Discounts and Returns: Should you return an order that was placed using a promotional code, discount or offer, you will not be refunded for the amount of the code, discount or offer, as these discounts were deducted from the original purchase amount.
Leaving After Being Robbed Twice
I'm an ASL, at least for the rest of the day. I don't feel safe at my store anymore after being robbed at gunpoint twice within a week. The company hasn't done much to help either. Cut hours, plus we're going back to single coverage after they said we'd have double coverage to help us feel safer. I found another job that pays more anyway.
Almost 500 price changes!!
Why are they not giving a heads up any more on GSO when we are going to have a stupidly high amount of price changes? Had over 200 print last night at close and over 250 this morning print out.
Mansplaining to Employees
Do any of my fellow women want to share their experiences getting mansplained to about video games while WORKING at a gamestop? I’m tired of this happening 🙃
Promoting myself to guest today
I've been planning this since holidays. I feel bad cause a bunch of other store managers left as well recently, but I cant wait for when it's convenient for GS for me to actually leave.
Promoted to guest
Well it's been a long road but I've moved on to being a guest. Not really sure what I'm going to do from here but my days of doing CAT counts TOHs and shoving pre-orders and memberships down people's throats is finally over. To those who haven't gotten this promotion yet I wish you the best. A small very small part of me will miss it.
Promoted!
Took the leap and promoted myself to guest. It’s a little nerve wracking to be between jobs, but the endless list of problems, constant miscommunications and general disregard for the stores was just getting to be too much. I wish I could post the story of my last few days, but rest assured it was a wild time.
Introduction
Gamestop Return Policy Guide
- For purchased electronics, GameStop has a variety of return procedures. All refunds must be returned within 30 days of the purchase date, with a receipt or Gamestop.com order number. GameStop return policy allows you a return period of 30 days for most of its items sold. If you have not opened the product and are not completely satisfied with your ...
Returns by Type of Product
- The return policy differs based on In all cases, the receipt is Mandatory. No receipt means no returns! Also, for GameStop, games for which shrink wrap is removed are considered to be opened.
Gamestop Return Process
- You can return the products bought online both in-store or via mail. To return your products to GameStop, you just have to provide the receipt and the product in an unopened condition. You can return the items both in the store or online. In both cases, it is advisable to get the approval of the GameStop customer care representatives. You can call them at 1-800-883-8895 or email them h…
Gamestop Refunds – Gamestop Refund Policy
- Refunds would be made in the original mode of payment. For in-store returns, GameStop would refund the amount immediately, whereas, for online returns, it will take around 10 days to complete the whole process. An exception to Payment Mode: In case the purchase amount was higher than $150, you would get a check from GameStop Corporate within 14 working days fro…
Defective Or Damaged Goods
- What if you received a defective item from the company itself, without any fault of yours? Don’t worry, you are covered in the return policy. Just inform the customer care within 30 days of the purchase, and the company would exchange it for an identical item. Any shipping costs incurred by you would also be subject to reimbursement. In case you have crossed the 30-day timeline, th…
Promotional Discounts and Returns
- GameStop regularly launches promotional discounts and offers. If you want to return an item you purchased after applying a discount/promotional code/offer, you’ll get a refund after deducting the discount you applied. The discount won’t be given back. Also, if it was a bundled purchase, you would be better off returning the entire order.
FAQs
- Can GameStop cancel my return?
If The Company Feels You Are Misusing The Return Policy, You Can Be Denied Returns Or, In The Worst-Case Scenario, Even Ban You From Future Returns. - What is a Pre-owned Guarantee?
All the items bought by GameStop are checked and comes with a guarantee. In case you are dissatisfied, you can return it within 7 days or exchange within 30 days.
Conclusion
- Do you know that there are more than 55 million GameStop PowerUp Rewards members? Also, it owns the EB Games, a magazine (Game Informer), a video game website (Kongregate), and a prepaid cellphone company. Check these out too – Dick’s Sporting Goods, Best Buy, andAmazon Return Policy. Don’t let your unused game lie on your table, request a return before 30 days. If yo…