See more
Can you return things from the Nike website?
Purchases made on Nike.com or in the Nike App have a 30-day return period. Go ahead and test out your Nike purchase to make sure it works for you. You can return items purchased online (some exceptions apply) for any reason within those 30 days. That includes custom Nike By You sneakers.
Are Nike stores accepting returns?
YES. As a matter of fact, Nike encourages you to take your shoes for a “trial run” and if you're not completely satisfied they'll give you a FULL refund. This applies to ALL items, not just shoes.
Can you get a refund on Nike shoes?
We stand behind all of our shoes and gear. If your Nike shoes or apparel develop a material or workmanship flaw within two years of the manufacture date, we want to get you back in the game. If you believe your item is flawed, and it's within 60 days of your purchase, you can simply return it to us for a full refund.
Does Nike refund immediately?
Once we receive your items, we'll process your return and issue a refund to your original form of payment, usually within two to five business days. We'll send you an email to let you know we've issued the refund—it may take up to 10 additional days for the funds to show in your account.
Does Nike pay for return shipping?
SHIP YOUR RETURN – GUESTS You can choose your preferred carrier to send your items back. Be aware that you'll need to cover any shipping costs.
How do I get a refund from Nike?
Request a Nike Refund Through the WebsiteSign in to your account.Go to the Orders page.Select the item you want to return.Click on View or Manage.Choose Return Items or Start Return.Write the reason why you want to return the product.Click Submit Return.More items...
How long do Nike refunds take?
Once we receive your items, we'll process your return and issue a refund to your original form of payment, usually within two to five business days. We'll send you an email to let you know we've issued the refund—it may take up to 10 additional days for the funds to show in your account.
What is Nike's exchange policy?
All Nike purchases have an extended 60-day return policy (some exceptions apply). You can exchange your purchase for any reason within 60 days—just give us a call and we'll make it happen. Whether you want a different size, color, or even a different style altogether, we've got you covered.
What does Nike do with returned shoes?
Nike on Monday announced an initiative where it accepts returned shoes that are gently worn or have a manufacturing flaw and cleans and sanitizes them. The refurbished shoes are then resold in select stores at a reduced price.
Can I return Nike without tags?
If a customer returns clothing or shoes that does not contain this tag, then the Nike company will research the product to determine whether it can find the original manufacturing date. Apple devices may also be returned within 90 days of the original shipment date.
How long do you have to cancel a Nike order?
within 30 minutesYou can't make changes, but you can cancel an order within 30 minutes of placing it. To cancel an order, first go to your orders page. If you're not signed in, you'll need to enter your order number from your order confirmation email, along with your email address.
How do I make a claim with Nike?
To claim your Nike warranty via phone, call their customer service at 1-800-379-6453 and discuss your warranty claim with the customer rep. They are available Monday to Friday, from 7 a.m. to 4 p.m.
What is Nike's exchange policy?
All Nike purchases have an extended 60-day return policy (some exceptions apply). You can exchange your purchase for any reason within 60 days—just give us a call and we'll make it happen. Whether you want a different size, color, or even a different style altogether, we've got you covered.
Can you return sneakers after wearing them?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Can I return Nike without tags?
If a customer returns clothing or shoes that does not contain this tag, then the Nike company will research the product to determine whether it can find the original manufacturing date. Apple devices may also be returned within 90 days of the original shipment date.
How long do exchanges take Nike?
Once we receive a return it takes us two days to process the return. Then it should take about 2-3 business days for the refund to be sent to your bank. From there it can take 1-2 billing cycles.
How long can you return Nike products?
The official Nike return policy is simple. Customers can return merchandise for up to 30 days without Nike asking a single question about the return. After 30 days, the merchandise must be in perfect condition – unworn. If electronics are purchased, such as the Nike iPods or iPod kits, the merchandise will only be accepted if it is unopened. If there is a problem with the production of the merchandise and after prolonged use an item is found to be faulty, Nike will accept the return for up to two years.
How long does Nike take to return an iPod?
If there is a problem with the production of the merchandise and after prolonged use an item is found to be faulty, Nike will accept the return for up to two years.
How long can you return merchandise online?
Returning items purchased online: Customers have the right to return merchandise purchased online for any reason for 30 days without hassle. The merchandise can be worn and washed (if clothing is being returned) and a refund will still be issued.
What is the number to call Nike?
We gave Nike a call at 1-800-806-6453. After only a couple of rings a friendly automated recording answered the call. We pressed #3 for returns and we were asked for an order number, we pressed the # key for no order number and then the # key for no phone number.
Is Nike a shoe company?
Nike is a well-known shoe and athletic company with extremely expensive in-house brands like Jordan from Michael Jordan. Customers can purchase Nike equipment, shoes, clothing and other merchandise from well-know n sports stores, Nike outlets, Nike stores and online via the Nike website. Customers returning items to a Nike store have ...
What are the rules for Nike?
Yes there are 3 exceptions to this policy: 1 Gift Cards – All sales are final. 2 Items Marked as “Nonreturnable” – Self-explanatory. 3 Items with Specific Guarantees – Some Nike products have guarantees or warranties that are item specific.
How to return Nike items?
To initiate a return for an item bought from Nike.com you’ll want to visit their online Return Center. You’ll essentially use the return label that came with your order, box up your stuff, and drop it off at a UPS location. If you don’t have a return label you can have one emailed to you or you can even download it.
How long does it take to return Nike products?
This is because many stores have a return period longer than Nike’s standard 30 days. See Also: The 8 Best Return Policies in the Known Universe.
How to tell when shoes were made?
To check when your shoes were made take a look at the tag and you’ll notice 2 dates. The date on the left is when they were ordered by the retailer, and the date on the right is when they were actually manufactured. It’s the date on the RIGHT that determines your 2-year return eligibility.
What to do if you don't have receipts?
If you don’t have your receipt you still have options, especially if items are not worn or laundered. Just bring them back and you’ll get store credit for the current selling price . Keep in mind that manager’s approval will be necessary so be sure to give yourself ample time to make the return happen.
Is Nike a defective shoe?
There has to be what Nike deems a defective shoe. They keep their language fairly vague on what the consider defective on purpose as they don’t want consumers gaming the system. But it’s definitely worth a shot if you feel your Nike shoes should have held up better.
Can you return Nike shoes without receipt?
The same return policy exists at Nike Factory Stores and manager’s approval will be needed when returning items without a receipt. Be aware that some Factory Store items could be marked as final sale and cannot be returned.
